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Tosca X-Traveller
25" Trolley Case, 20" Carry On, 29" Trolley Case (See All)
- 2 reviews
This product is not durable, the polypropylene outer shell cracked at the bottom of the suitcase on both sides after only one overseas trip. The company boasts that the product is world class quality and standard, they state that the toughened plastic is "Grade A polypropylene outer shell".
Despite the assurances given to us at the store of purchase that "the suitcase was tough and durable" and that Tosca travel goods are one of the more trustworthy brands, the fact is that the hardened plastic outer shell on our suitcase cracked at the bottom...
Read more on both sides after only one trip, this really is not good enough. What is worse is that when the store contacted the manufacturer, they simply blamed the airline. In other words, this sounds like their code for "not our problem" - their 10 year product warranty is easily and conveniently avoided by blaming someone else. We are now left without a suitcase and without any chance of getting our money back. We will be telling everyone we know that the Tosca brand is not to be trusted, and for prospective purchasers of luggage, please heed the warning - stay well clear of this particular product.
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