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STV65UHD4K (65"), STV55UHD4K (55"), TV55UHD4K (55"), etc...4K Ultra HD TVs Buying Guide
Our buying guide will explain which type of 4k ultra hd tv would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Ritesh KumarSydney, NSW
- 5 reviews
- TV55UHD4K (55")
- Verified purchase
Great Value and Excellent after-sales support
Bought this TV from Big-W for $499, great value for a 4K TV in late 2018, for a bedroom TV. It's given us great service. The picture quality is good and sound etc are good for what you'd expect from the TV. I've reached out to the support team for assistance a few times and they've helped us every time, no matter the warranty status. We switched off the secondary power switch by accident and they helped us get it back on. I also had some issues with the legs which cracked, they sent me replacements within a couple of days. The support team, namely Wayne, are very quick to respond and assist.
Purchased in October 2021 at Big W for A$499.00.
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AshHunter Region, NSW
This is perfect if you want to practice smashing television screens.
Worst tv I’ve ever owned. My Netflix only shows 1/3 of what it shows on all of my other tvs, Stan or Foxtel app won’t even work, No Disney Plus, 10 play only works when it chooses to. YouTube notifications just annoy everyone popping up on the screen Even my remote only works when it wants to and I have to switch between mouse and normal mode to do anything. If I could rate this tv a 0 star I would. Defiantly do not recommend.
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RobSouth East Queensland, QLD
- 3 reviews
WARNING WARNING biggest piece of crap ever
The biggest piece of crap contacted about my remote that hasn't worked properly from the start and now wont work at. Got told i can purchase a new remote from their site at a cost of $75 i don't think so. Also i have to do a factory reset every 3 days to get program information and got told it was my aerial causing the problem. And no negative star option here
Purchased in August 2021 at Big W Retail Stores for A$899.00.
1 comment
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Crappest tv ever
Worse tv ever, would give it a 0 if I could, doesn't have Stan, can't load Netflix, can't chromecast from any device. I honestly can't say anything good about this tv
Purchased in December 2021 at BigW for A$800.00.
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GregSydney, NSW
Waste of time and money
Stan Kayo are just 2 apps that don't work on this so called smart tv. Need I say more. Remote rarely works. Very frustrating trying to use this on a daily basis.
Purchased in October 2021 for A$899.00.
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Stan opens but can't run video it gets error a20
This tv is rubbish it can't even run stan just get errors when you try to play video and now Netflix stopped working 2 days ago it was fine till just recently I'm very frustrated at this tv. it should be called viano stupid tv don't buy this tv
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Greg MSydney, NSW
Good for the price but not so smart.
Picture quality is good, sound is reasonable. Unit is slow to respond to the remote (thinking too much?) and the location of the remote sensor (bottom right) means it sometimes doesn't see the signal unless you hold the remote down low.
The software needs work. I still prefer to watch my little TV because the guide tells me all shows at once, this unit shows me all channels (I don't care that it's nine network or ABC, I want the name of the current show).
Some of the menus are un-intuitive. Haven't yet worked out how to switch to USB input oth...Read more
Purchased in December 2021.
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Netflix not working
For the last 3 days I have not been able to access Netflix on my Viano STV65UHD4K (65") tv. I rang Netflix and they said my tv is now not compatible. Is this a new thing, as before this Netflix was working fine. I have done everything that the troubleshooting has told me and it still says, Sorry, we could not reach the Netflix service. Please try again later (-2)
3 comments
Viano Customer SupportViano
Hi Michelle,
Viano has been working on this issue to have it resolved.
There will be an update that you can download from the Viano website with instruction within the next day or so.
Thank you. If you could possibly let me know where to find this update that would be great as I cannot seem to see it.
Viano Customer SupportViano
The update you will be able to find in Support section.
The update should be available within the next few days.
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LeshHobart, TAS
- 5 reviews
After 10 months use now a Paper weight
The viano 55 4k TV has all of a sudden got no picture only sound. An electronic technician looked at it and advised the backlight has gone on the TV, and this is conman with this TV. Brought this from big w and after this happened just as the warranty had run out. Stay clear from viano brand TV.
Purchased in January 2021 at Big W for A$750.00.
1 comment
Viano Customer SupportViano
Hi Lesh,
Did you contact Viano with regards to your TV.... Read more
If the warranty had just ended Viano takes that into consideration and will help where possibly. The most important aspect is you would need a proof of purchase.Similar opinion? Write a review on ieatwords.com.au!
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emmielouSydney, NSW
Blew up.
Its supposedly a smart tv but you have hardly any apps to choose from so have been using my PS4 to access everything. The remote only works on a certain angle and to top things off this morning it blew up and its only a year old. Should have known better since it was so cheap. DO NOT BUY A VIANO. Waste of money.
Purchased in January 2021 at Big W for A$699.00.
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Jackson W.Greater Melbourne (Metropolitan), VIC
If I could give negative stars I would
This is by far the biggest waste of money i have ever seen fraudulent advertising to say the least oh and the smart tv side doesn’t work either the pic is the Xbox
Purchased in November 2021 at Big W for A$600.00.
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DamoonTwoWide Bay-Burnett, QLD
- 23 reviews
- 1 like
Not great, and gets worse
We bought one of these approximately 18 months ago as our cat destroyed our previous tv after chasing a gecko where neither of them showed any respect for my property. Anyway, this was what we could afford at the time and it started out fine.
Then we plugged it in and within 24 hours a few pixels had just turned into white spots on the screen and being someone who notices these things it just annoyed the hell out of me but what could I do, I wasn't going to take it back for 2 spots but in hindsight, maybe I should have.
Whilst it did a pretty...Read more
good job acting as a monitor for our media player, it wasn't long before the television stopped picking up channels, and despite changing cords there was no improvement. I had purchased Kayo Sports but was unable to use it on this tv as it wasn't compatible so I had to hook the computer up to the tv and run it on a browser. The remote worked for a little while and it was an adventure to get it to work where it felt as though you had to bend the remote for it to work and even that was hit and miss so I did have to purchase a Harmony universal remote for it. Two weeks after doing it, the screen just died, the power was on but nothing on the screen and I have to say that I was pretty glad it stopped so I could get something that was more reliable and worked. Not sure if they are still around, but they had want to make a huge improvement before I would ever ever even contemplate looking at one again.Purchased in August 2021 at Big W Retail Stores for A$500.00.
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aldo983
- 2 reviews
Not impressed at all!!
This TV was a waste of money, not compatible with Stan or the YouTube app, cannot update firmware via the System Upgrade menu, any 3rd party apps run poorly & clunky. Should have spent a few $$ more on a real TV.... Very disappointed!!!
Purchased in April 2021 at Big W Retail Stores for A$699.00.
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DO NOT BUY IT!!
We bought this TV in Aug/2018. After 6 months the screen was not working. When we turned it on we could hear the sound coming but no images. Total waste of money!!!!
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Yarloop Farmhouse
- 2 reviews
Waste of Money
Spend the little bit extra and get a smart tv that actually does what you need it to. If you want half decent sound, youll need to buy a sound bar. Stan and Disney+ are not compatible with this tv even though the app is available to download. Weve had it 6 months now and have been told by customer service to buy a chrome cast to watch Stan on the tv as there are no plans for the app to be supported at present. Netflix works periodically and freezes all the time. To fix this we need to reset the whole tv, this is an almost weekly thing. Wifi fli...Read more
cks on and off constantly even though I can be using wifi on the iPad at the same time and it doesnt falter. 6 months of doing this, we have had enough. Have gone back to using our old lg tv and this tv has become an expensive wall ornament as its just too frustrating to usePurchased in May 2021.
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- TV55UHD4K (55")
- Verified purchase
Terrible!!! last for 14 months and then spoiled. Customer service doesn't care as it was over the warranty period
This Viano Tv only last for 14mos. Bought it from big W during sales period but would expect it to last longer than 14mos. It just suddenly go blank and no power connection at all and cant restart it at all. Never overuse the tv because only on it for 2-3 hours a day. I know its not a high end brand TV but would expect it to last at least 3years. Not recommended this product at all, might as well spend more money but can last longer. Not a happy experience with this brand. Customer service didn't help at all as the warranty is over.
Purchased in September 2021 at Big W for A$461.00.
1 comment
Viano Customer SupportViano
Hi,
I find it extremely difficult to believe that customer service didn't help especially since the TV was only 2 months past the warranty and if you did have a proof of purchase.... Read more
The only circumstance with a situation like this would be a customer does not have a proof of purchase.Similar opinion? Write a review on ieatwords.com.au!
Network problems
The TV states there is no network but I can clearly see that my wifi is connected,
Turned everything on and off cant even use the browser... what to do ??
3 comments
Viano Customer SupportViano
Try this with the TV.
Go to the HOME screen, (File Manager).... Read more
Then select SETTINGS from the screen. Then select RESTORE TO FACTORY, (Bottom row third from left). Highlight the OK on screen, then press the OK button. Once that is completed the TV will power off and go black With the red standby light. Wait a few moments then power back on. The TV will boot back up and may take a few minutes. When the Welcome screen comes up, go through the start-up process. And you will have to connect the Wi-Fi again.Thank you this worked perfectly
Viano Customer SupportViano
Your welcome
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Jenni M.Greater Melbourne (Outer), VIC
Love it
Got TV for Christmas never had a problem with it. Plenty of HDMI ports. Easily connects to the wifi. Easy to find apps and downloads easy. Great Graphics. Big enough for the whole family
Purchased in December 2021 at Big W for A$699.00.
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Mr SPerth, WA
- 11 reviews
Hmmmmm
Trying to stay positive about my tv, bit disappointed it will not set to a universal remote of any variety tried so far, my remote has been lost, cannot easily obtain another remote. It will not work with Stan tv...a bit disappointing for a smart tv...hmmmmm.
Will not use mathematics on this equation
Purchased in June 2021 at Big W Retail Stores for A$449.00.
2 comments
Viano Customer SupportViano
Hi,
If you need to order another remote you can do so from the Viano website.... Read more
https://iviano.com/shop/remotesThanks for the information. Tv not too bad overall happy with it, just odd that no universal remote is compatible and just not sure why some things like Stan tv are not compatible, but Netflix is ok. Anyway have a good week.
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tv problems with this particular
when I brought this took it home and the sound was pathetic it was like listening to tv through a tin can took it back to Big W they would not refund me my money back and they sent the tv of to get it looked at it came back after two weeks the sound is good now asked what was wrong with it and they told me the motherboard had burnt out and that is why I had problems with the tv
Purchased in July 2021 for A$699.00.
1 comment
Viano Customer SupportViano
Hi Darren,
I would need a service order No to see if that was correct.
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Questions & Answers
Colleenasked
Hi I have downloaded Disney+ app and when I try and play a movie it just keeps trying to load I have read the other reviews and you said you’re looking into it that was three weeks ago
No answers
Michael S.asked
hi I have a viano TV lost for a TV remote trying to figure out how to hook up my phone or a universal remote please help
1 answer
Buy a new remote on ebay $18 unless your phone has infrared it wont work https://www.ebay.com.au/itm/312652886258? i have one and i think the
button layout is better then the original Viano remote
michellewal5asked
Hi have a 65"viano 4k tv
No sound
Plugged in a new sound bar to HDMI
Still no sound
1 answer
Viano Customer SupportViano
Hi Michelle,
Does the TV have a picture.
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Viano Customer SupportViano
Hi Rob,
If the remote did not work from the start you should of contacted Viano then and we would of happily replaced under warranty with a copy of the receipt.... Read more
Also the cost for a new remote is $59.95. The EPG signal is pick up via the aerial.