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HeathSouth East Queensland, QLD
- Verified purchase
The motor will blow up in 12 months. Cheap Chinese crap with a German price tag
This is the worst blender ever. It only last for 12 months and then the motor burnt out. I have contacted the manufacturer and they said they cannot repair it for free without a receipt. You would expect the blender to last more then 12 months.
Purchased in July 2021 at David Jones for $400.00.
1 comment
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MoniqueEPerth
- Verified purchase
Disappointed
After having an alternative brand for nearly 10 years, I decided to spend a little more and opted for this unit. Disappointingly within 3 months or so the bearing had failed. Just over a year down the track this has happened again. The unit is cared for like a baby, never submersed in liquid for washing and I even crush ice before putting into the blender so it's not too stressed and still this has occurred. The unit is noisy, is seeping from the base and we have been unable to use since last year.
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MoUSouth East Queensland, QLD
- 3 reviews
Fantastic Performance
I bought the BioChef blender almost 10 years ago. It blends well even the tiniest seeds. Now that my children are older we use it daily to make smoothies. I was after the performance of the Vitamix which this blender delivers at a much cheaper price. It is not easy to clean the blades well as the jug is not removable. With many uses some sediments of food accumulate underneath the blades which I clean out with a big toothbrush paying attention I don't cut myself as they are sharp. Overall, I have been very happy with the very powerful performance. MU from QLD
1 comment
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Liquid rust seeping from the bottom
I really loved this blender to start with but after about 4 months liquid rust started seeping from the bottom of the blender. The liquid from the blender also leaks out and causes a huge mess. We have had to stop using it due to these factors and it is less than a year old.
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LucyAU
- 3 reviews
Pretty much perfect
I use mine every day and love it although it can be pretty loud. Does the job better than any other blender I've used and is versatile. I am yet to use it to heat up puree soups but would honestly use the microwave to avoid the sound/ power required to do so. Great for icey things too!
1 comment
Vitality L.BioChef
Hi Lucy, thank you so much for your kind review. It really is the perfect 'no frills' blender focused on optimal function and power. Please don't hesitate to get in contact with us directly shoudl you need any assistance :) Regards, BioChef team
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nita.arrezaSydney, NSW
- 8 reviews
- 2 likes
Can't live without my Biochef Blender
Shake, shake, shake. The whole family love thick shake. My Biochef Blender has a low-35sec, medium 65sec, high 90sec settings. With the right amount of ice and milk, it crushes ice and blends quickly and makes my fruit shake or vegie shake smooth and creamy. It is heavy duty and has a 10 year warranty.The only thing I don't like about it is that it's a bit loud but overall I am very happy with it.
1 comment
Vitality L.BioChef
Hi Nita,
Thanks so much for your great review, we can just picture you and your family sipping on your lovely thick shakes in the sun now! Be sure to have a go at making soups for when you need more... Read more
of a warm up then a cool down as well, the friction from the blades on your HP Blender can make a super yummy and nutritious raw soup. If you need anything at all, do not hesitate to contact us here in the office directly at [email protected], we would be happy to help. Thanks again, BioChef and The Vitality 4 Life TeamSimilar opinion? Write a review on ieatwords.com.au!
Rubbish - bearing failed
I had high hopes for this blender. Not used heaps, maybe once a week for light smoothie making. Bearing absolutely shot and metal shards thrown everywhere. Lucky I was not blending anything requiring more grunt. I’m not sure it would have lasted longer than a month. Really disappointed. Really noisy as well, though this may relate to bearing issue. Don’t waste your money.
1 comment
Vitality L.BioChef
Hi Ali W, I am so sorry to hear this. I can see that you are still under warranty and will send you a private message now to assist with this issue as it is a highly unusual report and we want to ensu... Read more
re everything is done to resolve this for you. Alternatively please contact us via phone on 1800 802 924 toll free and we would be happy to assist Mon -Fri 9-5pm AEDT. You can also email us at [email protected]. Kind Regards, Biochef and the Vitality 4 Life Team.Similar opinion? Write a review on ieatwords.com.au!
KathiegSydney
- 2 reviews
Great Machine
I have used this machine at least 3 x every week since owning it. I primarily make nut butters, nut milk and smoothies. It has never missed a beat until yesterday when I left a dessert spoon in the blender. This bent the shaft, chipped the blades (and spoon) and now the machine is unbalanced and vibrates ridiculously. This is the only reason I am buying a new machine and I am going to buy the same machine.
1 comment
Vitality L.BioChef
Hi Kathie,
Great to hear you've been getting the most out of your BioChef High Performance Blender. And we definitely don't recommend the blending up of spoons! They tend to have a metallic aftertaste... Read more
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DaneBrisbane
- 6 reviews
Great Vitamix Substitute!
Purchased this product just over 3 years ago after browsing it in store and looking up reviews. This is pretty much a Vitamix at a lower cost. Has all of the same features, no issues with the blade at all after 3 years use this product at least 3-4 times a week during summer & spring, product is super easy to clean, munches ice like it is nothing.
The ONLY issue I have ever had with it is trying to use it as a food processor using harder products such as dates. As it can get stuck at the bottom but other than that fantastic product.
1 comment
Vitality L.BioChef
Hi Dane, Thanks for your review. We are so pleased to hear that you have been enjoying your BioChef High Performance Blender. It certainly packs a punch and holds its own against the rest. If you ever... Read more
need any hints or tips when using the Biochef range we are happy to help on our Toll Free number on 1800 802 924 or via email at [email protected]. Kind Regards, Biochef and The Vitality 4 Life Team.Similar opinion? Write a review on ieatwords.com.au!
- Verified purchase
Good value does everything
Blends very well. Reliable . Easy to use . Plenty of power.
1 comment
Vitality L.BioChef
Hi Rosa Vukelic, Thank you for your review. The BioChef High Performance Blender is a beautifully crafted high powered blender that powers with ease through many ingredients. We are very happy to hear... Read more
that you are happy with the blender, if you would like some yummy smoothie recipes to add to your collection feel free to view http://www.vitality4life.com.au/blog/health-recipes/blender-recipes/our-top-three-smoothie-ideas/ If we can be of any further assistance please don't hesitate to contact us on 1800 802 924 or via [email protected] Kind Regards, Vitality 4 LifeSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BioChef
- Verified purchase
Best blender I've ever owned!
I can't believe the negative reviews I've read for this blender!! I've had my Bio Chef Blender for just over 18 months, and it's been fantastic! I've used it for everything from hot soups to blending dry herbs for capsule making! It has been nothing but obedient in every way. Yes, it's a bit noisy, but I've never owned a blender that wasn't!! I seriously cannot fault it and it even convinced my parents to buy one last time they visited me and used it!! 10/10 from me without question! :-)
1 comment
Vitality L.BioChef
Hi Lee Woodford, Thank you for your review. We are delighted to hear that you have had and continue to have such a positive experience with your BioChef High Performance Blender. We have some great re... Read more
cipes available on our blog if you would like to use them http://www.vitality4life.com.au/blog/health-recipes/blender-recipes/green-smoothie-recipes/ If we can be of any assistance please don't hesitate to contact us on 1800 802 924 or via [email protected] Kind Regards, Vitality 4 LifeSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BioChef
Very unhappy!! Nothing heavy duty about this blender.
Very unhappy!! Nothing heavy duty about this blender. I have the exact same issue. Black liquid from plastic seeping out and solidify like Tar chips. My blender only lasted 9 months and I only use it on the 35 seconds. I can't imagine how long it would last if I used it for making soup. Probably pack up in 3 month?
I wish I had stuck with my Kenwood blender.
1 comment
Vitality L.BioChef
Hi Leeb, Thank you for your review. We would love the opportunity to discuss your return with you. If you could please call our support team on 1800 802 924 we would greatly appreciate it.
Kind Regards,
Vitality 4 Life
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NinaSydney
Works well until it fails - customer service is terrible
Bought my first blender in July 2015 and loved it, until I noticed that water was building up in the base of the jug through a hole beneath the blades. Eventually the water build up lead to the motor burning out. Customer service was terrible. I had to pay $40 shipping and argue with the customer service rep who was putting it down as my fault because i had tried to tighten the blade when i noticed that water was seeping into the jug. They offered to send me a replacement "as a gesture of good will" without a warranty! Surprise surprise the sec...Read more
ond blender I received immediately built up with water in the base and now i am terrified to touch it in case i get blamed for its failure again. I just tried to blend some mangoes and cream and noticed that familiar burning smell that happened the last time the motor burnt out. I am not looking forward to having to argue with customer service again and being asked to pay for postage. I would like a refund but i doubt that's going to happen. Possibly the worst customer service experience ever. On retrospect I wish I had forked out three times as much for a vitamix.4 comments
Vitality L.BioChef
Hi Nina, Thank you for your review. We are very sad to hear that you have had such a negative experience when dealing with our customer service team. We value all feedback and hope that should you req... Read more
uire our assistance again that it will be a positive one for you. Kind Regards, Vitality 4 LifeI am about to submit another warranty claim and hope that you will provide a refund for these faulty goods in accordance with consumer laws.
Even after posting this public complaint I have still not heard back from vitality4life about the problem with my blender.
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Good blender, terrible customer service
Bought the blender a few months ago, and the other day the machine stopped working. We called up customer service who said we needed to send it to Byron Bay AT OUR OWN EXPENSE, to determine if it qualified for warranty. Not good enough BioChef. The cost of transporting of this heavy product will be significant, and should be covered by you!
1 comment
Vitality L.BioChef
Hi Gina, Thank you for your review. We are sad to hear that you have had this experience and we would love to chat with you about your repair. Please call our support team on 1800 802 924.
Kind Regards,
Vitality 4 Life
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RedbusSydney
- 12 reviews
- 11 likes
BioChef High Performance Blender ... Looks are Deceiving
Looks are deceiving ... This is a very good robust blender.
Based on experience and use to date i would recommend it.
The main jug body could be thicker plastic & the handle is made for a small woman’s hand, it could be larger for a man’s hand, that’s the only reason i give it a 4 Star.
The top high speed blitzes everything to bits. Every Smoothie is smooth (not lumps what so ever)
Apparently it can even make cold soup into hot blended soup if you left it on for 10min through the blending friction only, but i have never tried this.
I like...Read more
1 comment
Vitality L.BioChef
Hi Redbus,
Thanks very much for your review and recommendation. It’s great to hear how much you’re loving your BioChef High Performance Blender.
... Read more
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Eli CashNoosa, QLD
- 3 reviews
- 3 likes
Bearings failed after 3 good years
Bought the blender in Oct 2013. It's honestly been great right up to the point when I noticed the bearings were seizing up. Waiting for customer service to ring me back and hopefully will get it sorted soon.
I bought a vitamix back in 2010 but couldn't bring it over to Aus from Canada so I gave it to my sister. She still uses it and so far has no issues.
If I can get this bio chef fixed and running again soon the I'd still be happy to recommend it based on price and initial performance which was very comparable to my vitamix. Will update later.
6 comments
Ok, so it's been a week and I still can't get in touch with customer service. There is no warranty or exchange contact info in the manual and it's hard to find online?
I've sent an email to a custome... Read more
Two weeks and still cannot get onto any sort of customer service/warranty rep for Bio Chef.
I've replaced the bearings myself because as it happens they are the same as average skateboard bearings. S... Read more
Ok so this will be the last update to my review of my BioChef blender.
The drive shaft from the motor just fell apart after I just got the bearings on the jug changed out! It's a powerful motor so p... Read more
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JMul
- 2 reviews
- 1 like
Fantastic, wouldn't be without it!
I bought a Bio Chef and loved it so much I bought another one for my daughter. About to buy yet another one for my other daughter. This machine does everything, I use mine every day and it hasn't missed s beat, it's easy to use and clean, beats all other machines hands down!
1 comment
Vitality L.BioChef
Hi 'JMul', thanks for your review! It's great to hear how much you're loving your BioChef High Performance Blender. If you're looking for some recipe inspiration for your blender, perhaps you'd like t... Read more
o check out our blender recipe section on our blog. You can access these recipes here - http://www.vitality4life.com.au/blog/health-recipes/blender-recipes/ In the meantime, happy blending! V4LSimilar opinion? Write a review on ieatwords.com.au!
fifijayCanberra, Australian Capital Territory
- 3 reviews
- 1 like
Pretty disappointing
Not much difference in function from my old very cheap blender. Food seems to get stuck immediately and you need to use the tamper every time to get it to work. Also when done, its hard to get all the food from the bottom due to blades. Worst of all I get a burning smell from the motor when this runs more than 30secs, even on low. The machine moves across the counter when running on medium or high.
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One Out Of Four Is Not Enough
I loved my first blender so much that I purchased another for my son. This time I purchased a demo model which turned out to be very noisy and some of the parts didn't seem to fit the machine. I decided to return this machine and buy a new one instead. I was happy with the offer given me to pay the difference between the demo and the new model but when I received it, it also, like the demo model was extremely noisy compared to my first machine. I was not happy at all. It seemed to be manufactured in a different factory as it was cheap and not u...Read more
p to scratch. As soon as I received it, I returned it and asked for a full refund. This was promised withing five days of it arriving back at the depot. That was now a month ago. I have received part of the refund but not the whole lot. I am extremely disappointed. The staff have been very nice and obliging but nothing is happening. Only one out of the four machines received is adequate.Similar opinion? Write a review on ieatwords.com.au!
IanBrisbane
- 3 reviews
- 2 likes
Have been using for about 18 months every day no problems great value and does everything I need!
As stated I'm very happy no problems does everything I throw at it every day plus my son's use it what can I say great value more than happy. I recommend this product on personal experience if you're into quality, value, and ability you can't go wrong even easy to clean!
November 25th 2016 Update: It's over a year since last review
Still going strong no issues ( just need another jug:-)) is getting used several times a day, in my opinion read the instructions and your on a winner best blender I've ever used,most complaints I've read seem to be operator centered a tank in the hands of a moron won't last:-)
1 comment
Vitality L.BioChef
Hi Ian, Thank you for your review. We are very delighted to hear that you are happy with your Biochef High Performance Blender, we certainly appreciate your recommendation of our blender amd hope that... Read more
should you require any assistance that you contact us at [email protected] Regards, BiochefSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Carmenasked
Hi I'm totally in love with my Biochef I do my soups and my Smoothie every morning it just seems like for ever, but it just been 9 months + and the thing is that I gave my other things away because for me...this was the one! and it was disappointed when just stop working and the thing is that I don't know why!!!!???please help me! Anybody?
1 answer
I have had my Biochef for more than 10 years and I am very happy with the performance. It should not just stop unless when you washed the jug, water got onto the bottom part that connects to the engine. I was told by the supplier to be very careful when washing so as not to allow any water near the bottom part of the blender because that will damage the engine. MOU
amfasked
hi there.
im from denmark and i was wondering if its possible to buy spare parts from you or if you have a distributor in denmark?
thanks.
1 answer
Vitality L.BioChef
Hi there, thank you for your question. We do ship to Denmark and you can visit our website through the link below.
https://www.vitality4life.ie/shipping-and-returns/
You are able to purchase parts for the BioChef High Performance Blender via the website, under the parts, warranty & service tab. You will need to select and confirm the model you have, and the parts available for purchase will appear below. Please get into contact with the Customer support team by emailing [email protected] or calling +44 (0) 844 800 0831 as your blender may come under warranty. Regards, Sarah | Vitality 4 Life
Deeasked
I LOOOOVE my BioChef.... I use it twice a day to make SUPER nutritious Smoothies and Juices. Soooooo good. Unfortunately as of last week the machine is making a HORRID noise and I can't use it anymore. I bought the machine in 2009 and am SO very disappointed!
Dee
1 answer
Vitality L.BioChef
Hi Dee, great to hear that you having been loving your blender but sorry to hear that you are having problems with it now. Luckily we offer a really great warranty with our High Performance Blender, 10 years on the motor and 7 years on the parts, so we would be happy to help rectify this problem. If you have not yet done so could you please contact us at [email protected] and one of our helpful customer service team will be happy to help, you can also call 1800 802 924 Monday to Friday 9-5pm NSW time. Thanks, Vitality 4 Life Team
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Vitality L.BioChef
Hi Heath, thank you for contacting us and I am very disappointing to hear that your blender is not working as it should. We certainly will assist with any warranty claims, and I can see that my collea... Read more
gues have previously assisted you by replacing the drive socket. I have contacted you directly to resolve this issue, as we really have done our best to assist you with this matter, and we absolutely pride ourselves on providing the best and most fair customer service. Please in the future do not hesitate to contact us directly to resolve any issues you have by email on [email protected] or by calling our toll free number 1800 802 924 as we are only a chat away and really do endeavor to ensure our customers are satisfied with their product and our service. Many thanks and well wishes, BioChef