??!

Reviews

(12)
(4)
(4)
(5)
(5)
  • Used for:
    • Smoothies (1)
  • Noise Level
    3.0 (1)
  • Build Quality
    1.0 (1)
  • Value for Money
    1.0 (1)
  • Ease of Use
    1.0 (1)
  • Cleaning & Maintenance
    5.0 (1)


Heath

HeathSouth East Queensland, QLD

  • Verified purchase

The motor will blow up in 12 months. Cheap Chinese crap with a German price tag

published

This is the worst blender ever. It only last for 12 months and then the motor burnt out. I have contacted the manufacturer and they said they cannot repair it for free without a receipt. You would expect the blender to last more then 12 months.

Purchased in July 2021 at David Jones for $400.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Used for: Smoothies
See all answers
1 comment
BioChef
Vitality L.BioChef

  • Verified purchase

Disappointed

published

After having an alternative brand for nearly 10 years, I decided to spend a little more and opted for this unit. Disappointingly within 3 months or so the bearing had failed. Just over a year down the track this has happened again. The unit is cared for like a baby, never submersed in liquid for washing and I even crush ice before putting into the blender so it's not too stressed and still this has occurred. The unit is noisy, is seeping from the base and we have been unable to use since last year.

Date PurchasedAug 2017
MoU

MoUSouth East Queensland, QLD

  • 3 reviews

Fantastic Performance

published

I bought the BioChef blender almost 10 years ago. It blends well even the tiniest seeds. Now that my children are older we use it daily to make smoothies. I was after the performance of the Vitamix which this blender delivers at a much cheaper price. It is not easy to clean the blades well as the jug is not removable. With many uses some sediments of food accumulate underneath the blades which I clean out with a big toothbrush paying attention I don't cut myself as they are sharp. Overall, I have been very happy with the very powerful performance. MU from QLD



Date PurchasedJun 2009
1 comment
MoU
MoU

i

Liquid rust seeping from the bottom

published

I really loved this blender to start with but after about 4 months liquid rust started seeping from the bottom of the blender. The liquid from the blender also leaks out and causes a huge mess. We have had to stop using it due to these factors and it is less than a year old.

Date PurchasedJan 2018

Lucy

LucyAU

  • 3 reviews

Pretty much perfect

published

I use mine every day and love it although it can be pretty loud. Does the job better than any other blender I've used and is versatile. I am yet to use it to heat up puree soups but would honestly use the microwave to avoid the sound/ power required to do so. Great for icey things too!

Date PurchasedDec 2016
1 comment
BioChef
Vitality L.BioChef

Hi Lucy, thank you so much for your kind review. It really is the perfect 'no frills' blender focused on optimal function and power. Please don't hesitate to get in contact with us directly shoudl you need any assistance :) Regards, BioChef team


nita.arreza

nita.arrezaSydney, NSW

  • 8 reviews
  • 2 likes

Can't live without my Biochef Blender

published

Shake, shake, shake. The whole family love thick shake. My Biochef Blender has a low-35sec, medium 65sec, high 90sec settings. With the right amount of ice and milk, it crushes ice and blends quickly and makes my fruit shake or vegie shake smooth and creamy. It is heavy duty and has a 10 year warranty.The only thing I don't like about it is that it's a bit loud but overall I am very happy with it.

Date PurchasedOct 2016
1 comment
BioChef
Vitality L.BioChef

Rubbish - bearing failed

published

I had high hopes for this blender. Not used heaps, maybe once a week for light smoothie making. Bearing absolutely shot and metal shards thrown everywhere. Lucky I was not blending anything requiring more grunt. I’m not sure it would have lasted longer than a month. Really disappointed. Really noisy as well, though this may relate to bearing issue. Don’t waste your money.

Date PurchasedNov 2015
1 comment
BioChef
Vitality L.BioChef

Kathieg

KathiegSydney

  • 2 reviews

Great Machine

published

I have used this machine at least 3 x every week since owning it. I primarily make nut butters, nut milk and smoothies. It has never missed a beat until yesterday when I left a dessert spoon in the blender. This bent the shaft, chipped the blades (and spoon) and now the machine is unbalanced and vibrates ridiculously. This is the only reason I am buying a new machine and I am going to buy the same machine.

Date PurchasedOct 2012
1 comment
BioChef
Vitality L.BioChef
Dane

DaneBrisbane

  • 6 reviews

Great Vitamix Substitute!

published

Purchased this product just over 3 years ago after browsing it in store and looking up reviews. This is pretty much a Vitamix at a lower cost. Has all of the same features, no issues with the blade at all after 3 years use this product at least 3-4 times a week during summer & spring, product is super easy to clean, munches ice like it is nothing.

The ONLY issue I have ever had with it is trying to use it as a food processor using harder products such as dates. As it can get stuck at the bottom but other than that fantastic product.

Date PurchasedAug 2015
1 comment
BioChef
Vitality L.BioChef
  • Verified purchase

Good value does everything

published

Blends very well. Reliable . Easy to use . Plenty of power.

Date PurchasedOct 2016
1 comment
BioChef
Vitality L.BioChef

Review collected in partnership with BioChef


  • Verified purchase

Best blender I've ever owned!

published

I can't believe the negative reviews I've read for this blender!! I've had my Bio Chef Blender for just over 18 months, and it's been fantastic! I've used it for everything from hot soups to blending dry herbs for capsule making! It has been nothing but obedient in every way. Yes, it's a bit noisy, but I've never owned a blender that wasn't!! I seriously cannot fault it and it even convinced my parents to buy one last time they visited me and used it!! 10/10 from me without question! :-)

Date PurchasedJun 2015
1 comment
BioChef
Vitality L.BioChef

Review collected in partnership with BioChef


Very unhappy!! Nothing heavy duty about this blender.

published

Very unhappy!! Nothing heavy duty about this blender. I have the exact same issue. Black liquid from plastic seeping out and solidify like Tar chips. My blender only lasted 9 months and I only use it on the 35 seconds. I can't imagine how long it would last if I used it for making soup. Probably pack up in 3 month?
I wish I had stuck with my Kenwood blender.

Date PurchasedMar 2016
1 comment
BioChef
Vitality L.BioChef

Hi Leeb, Thank you for your review. We would love the opportunity to discuss your return with you. If you could please call our support team on 1800 802 924 we would greatly appreciate it.
Kind Regards,
Vitality 4 Life


Nina

NinaSydney

Works well until it fails - customer service is terrible

published
Date PurchasedJul 2015
4 comments
BioChef
Vitality L.BioChef
Nina
Nina

I am about to submit another warranty claim and hope that you will provide a refund for these faulty goods in accordance with consumer laws.

Nina
Nina

Even after posting this public complaint I have still not heard back from vitality4life about the problem with my blender.


Good blender, terrible customer service

published

Bought the blender a few months ago, and the other day the machine stopped working. We called up customer service who said we needed to send it to Byron Bay AT OUR OWN EXPENSE, to determine if it qualified for warranty. Not good enough BioChef. The cost of transporting of this heavy product will be significant, and should be covered by you!

Date PurchasedMar 2016
1 comment
BioChef
Vitality L.BioChef

Hi Gina, Thank you for your review. We are sad to hear that you have had this experience and we would love to chat with you about your repair. Please call our support team on 1800 802 924.
Kind Regards,
Vitality 4 Life

Redbus

RedbusSydney

  • 12 reviews
  • 11 likes

BioChef High Performance Blender ... Looks are Deceiving

published
1 comment
BioChef
Vitality L.BioChef
Eli Cash

Eli CashNoosa, QLD

  • 3 reviews
  • 3 likes

Bearings failed after 3 good years

published

Bought the blender in Oct 2013. It's honestly been great right up to the point when I noticed the bearings were seizing up. Waiting for customer service to ring me back and hopefully will get it sorted soon.
I bought a vitamix back in 2010 but couldn't bring it over to Aus from Canada so I gave it to my sister. She still uses it and so far has no issues.
If I can get this bio chef fixed and running again soon the I'd still be happy to recommend it based on price and initial performance which was very comparable to my vitamix. Will update later.

6 comments
Eli Cash
Eli Cash
Eli Cash
Eli Cash
Eli Cash
Eli Cash

JMul

JMul

  • 2 reviews
  • 1 like

Fantastic, wouldn't be without it!

published

I bought a Bio Chef and loved it so much I bought another one for my daughter. About to buy yet another one for my other daughter. This machine does everything, I use mine every day and it hasn't missed s beat, it's easy to use and clean, beats all other machines hands down!

1 comment
BioChef
Vitality L.BioChef

fifijay

fifijayCanberra, Australian Capital Territory

  • 3 reviews
  • 1 like

Pretty disappointing

published

Not much difference in function from my old very cheap blender. Food seems to get stuck immediately and you need to use the tamper every time to get it to work. Also when done, its hard to get all the food from the bottom due to blades. Worst of all I get a burning smell from the motor when this runs more than 30secs, even on low. The machine moves across the counter when running on medium or high.


One Out Of Four Is Not Enough

published

Ian

IanBrisbane

  • 3 reviews
  • 2 likes

Have been using for about 18 months every day no problems great value and does everything I need!

published

As stated I'm very happy no problems does everything I throw at it every day plus my son's use it what can I say great value more than happy. I recommend this product on personal experience if you're into quality, value, and ability you can't go wrong even easy to clean!

November 25th 2016 Update: It's over a year since last review

Still going strong no issues ( just need another jug:-)) is getting used several times a day, in my opinion read the instructions and your on a winner best blender I've ever used,most complaints I've read seem to be operator centered a tank in the hands of a moron won't last:-)

1 comment
BioChef
Vitality L.BioChef

Page 1 of 2

Questions & Answers

Carmen

Carmenasked

Hi I'm totally in love with my Biochef I do my soups and my Smoothie every morning it just seems like for ever, but it just been 9 months + and the thing is that I gave my other things away because for me...this was the one! and it was disappointed when just stop working and the thing is that I don't know why!!!!???please help me! Anybody?

1 answer
MoU
MoU

I have had my Biochef for more than 10 years and I am very happy with the performance. It should not just stop unless when you washed the jug, water got onto the bottom part that connects to the engine. I was told by the supplier to be very careful when washing so as not to allow any water near the bottom part of the blender because that will damage the engine. MOU


amf

amfasked

hi there.
im from denmark and i was wondering if its possible to buy spare parts from you or if you have a distributor in denmark?
thanks.

1 answer
BioChef
Vitality L.BioChef

Hi there, thank you for your question. We do ship to Denmark and you can visit our website through the link below.
https://www.vitality4life.ie/shipping-and-returns/
You are able to purchase parts for the BioChef High Performance Blender via the website, under the parts, warranty & service tab. You will need to select and confirm the model you have, and the parts available for purchase will appear below. Please get into contact with the Customer support team by emailing [email protected] or calling +44 (0) 844 800 0831 as your blender may come under warranty. Regards, Sarah | Vitality 4 Life


Dee

Deeasked

I LOOOOVE my BioChef.... I use it twice a day to make SUPER nutritious Smoothies and Juices. Soooooo good. Unfortunately as of last week the machine is making a HORRID noise and I can't use it anymore. I bought the machine in 2009 and am SO very disappointed!
Dee

1 answer
BioChef
Vitality L.BioChef

Hi Dee, great to hear that you having been loving your blender but sorry to hear that you are having problems with it now. Luckily we offer a really great warranty with our High Performance Blender, 10 years on the motor and 7 years on the parts, so we would be happy to help rectify this problem. If you have not yet done so could you please contact us at [email protected] and one of our helpful customer service team will be happy to help, you can also call 1800 802 924 Monday to Friday 9-5pm NSW time. Thanks, Vitality 4 Life Team


Get an answer from our members and BioChef representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.