Vodafone Questions & Answers (page 2 of 2)

I suppose not that good.

Coverage just means the area your phone will work in

My Vodafone reception is terrible cannot get a signal in the house have to make any calls from the front yard. Don't use this provider if you are in the Bli Bli area.

We live in Adelaide by the beach and look st the cell tower.
Have to go outside to stop drop outs.
Had a rate change early feb 2018.
Did not go well.
Got ripped off.
40.00 for 30GB.
Cannot drop vodafone.
All talk and LIP service.

Folks nickname it vodafail with good reason
Calls are terrible and data is even worse
Put it this way - when I was with Vodafone prepaid - I ended up getting peed off and smashing the mobile phone to pieces then switching carriers

yep they did this to me when i had to change my contract from 3 to vodafone when they fully took over the service. I wanted (being a long term customer) a similar deal i had or at least some discounts or i would take my business elsewhere. They offered me a $35 contract which had a few discounts that took it down to $18 i think. One of the discounts was temporary, the other was supposed to be permanent. A year later i suddenly noticed i was being charged $35. after calling they denied i had any such discount, and since i couldn't find the paperwork my arguements had no evidence and so i had to suck it up. I later cancelled my contract when i realised how bad my deal was (along with the poor coverage).

Yup. We had this as well. A discount was offered but not applied and then was finally applied after TIO involvement to only be removed again after they had to change the plan again to move it to what it was meant to be (a shared one instead of not shared) meaning it took it going to the TIO again and after still having issues with coverage (in the middle of Adelaide) we finally gave up and told the TIO agent that we were done.

Back again with new issue. I am not going to be held hostage to Vodafone so I have taken an early termination with 5 months to go. It is a loss to me financially however I intend to make Vodafone beg for their payments and see how they feel being treated with contempt

Because they are trying to cut costs to save money and until more people like me and you complain about our issues that will get away with it. Vodafone is the worst. Big regret.

This answer is simple. Pay your account before it becomes overdue. Or call to set up a payment arrangement. Simple

get staff that can do there jobs. in the 20 years iv been with mobile carriers vodefone has the worst service iv ever had iv told all my friends about the lousy service to go els where as the numbers are changed the mines of my whole bowling team they told their friends and so one. 100 == 1000 1000= 10,000 =100,000 = 1,000,000 customers?
do as telstra did fix it first the first time, better customer service, ask the customer what we can do to fix the problem not wait months, to finaly get where you are now that should of been done in the first place. if is not fixed first then customers will go els where?. i will never ever use vodafone ever again i thought they were good but they have not pleased me in there service, products, very sloppy service, no customer service, products never work properly, will never use a other mobil phone ever again since the experience iv got from vodafone?.

Im sure vodafone are glad that you went to Telstra, you can pay $50 more for 50% less, Its customers like you who want want want want...... give me give me give me..... Im loyal Im loyal Im loyal..... im special im special im special give me credits!!!

have fun with your new provider

is the same i had nothing but the run around with vodefone went to tio then they only offerede 100.00 of my $1,000 contract wased $800.00 in cost no phonservice in 8 months of the 12 months could not repair phone still paying of the phone i do not have iled suit agains vodefone. WOULD NEVER RECOMEND VODEFONE SERVICE TO ANY ONE EVER. TELL EVERY PERSON I KNOW ALL 10,000 OF THEM AT MY BUSNESS?.

Hello voeafone are fantastic if not better than the other teocos in metropolitan areas. If you live rurally go with someone else. To he a happy customer understand your contract and monitor your usage. If your still unsure try a Vodafone prepaid first

I had nothing but, trouble with Vodafone prepaid so I switched mobile phone carriers - I would recommend not to bother with, Voda fail

DON'T DO IT

As much as I have found Telstra to be the ABSOLUTE WORST of all the telcos, in every sense, I fully regret changing from them, their coverage foreign supreme Unfortunately

Hi, I'm in fact with Vodafone. I have found the service is slightly better and better value for money. I would recommend them.

Read the comments about Vodafone. All I can say they are unreliable! Don`t do it!

Vodafone are a fantastic telco to be with. All the negative comments are from customers wanting a free plan and free phone. If your monitor your usage and understand your contract you will be very happy with vosafones customer service and coverage

There is too much hassle, Dont even try!

They have that in australia don't know bout canada

It's probably better to call Vodafone support to answer that question / I haven't got their customer support number though you could try the internet to get it or call directory assistance

On Vodafone's plans post 2013 the standard call rate is $0.98 per minute with a $0.40 connection fee. You won't be charged if the end user does not answer. But if you reach voicemail service you WILL be billed. Have a look at the Vodafone plans for 2015 they all have unlimited calls Australia wide so no more fees for phone calls

Cant answer for Sydney but in Melbourne its pretty shocking especially if you leave the metro or high density suburbs.
For example, in Melbourne if you left the city and headed to the western suburbs you would constantly lose reception and probably have no reception until you hit the suburbs themselves.

Thanks, many friend told me not too sign vodaphone, signal not so good.

I live in Sydney.
Reception down in the local shopping centre is rubbish. I have raised this with
Vodafone ( India) some weeks back and they have been "looking into it" since then. I have raised the issue with them again this morning.
Sticking a techo guy in a cab and paying the $10 fare from Manly
to ascertain the problem/status firsthand seems to be way beyond the
organisational/managerial capacity of these guys. And Mr Abutt
wants 'business' to lead the way?????
My very last Vodafone 'contract'. These people couldn't
run a bath - unfortunately we have just commenced another 2 yr Plan.

Bad customer service he said that he has cancelled direct debit but next day there did direct debit

They give you good service for a little bit on Vodafone pre paid then after a little bit the service is bad though the Vodafone service will likely to be better on a plan

turn your phone on

Every time though it probably would be most of the times / you.could try calling Vodafone support though it's probably because Vodafone until recently had equipment that would heat up quickly / also there is probably heaps of customers using the repeaters in one go

If it is every call you may have set up diversions on your phone check with customer care. If this is not the issue get tech support to raise what's called a service diagnostic guide in your area to get the towers checked

I live in Townsville, North Queensland, in the city but right in front of the beach. The signal here is okey there are real problems with Vodafone's coverage in places like Magnetic Island, but here not much really. It is not perfect but it is good. Before I used to have BIGPOND, with Telstra (internet and landline, my mobile was always with Vodafone ) It was okey, but definitely more expensive. Now, I have two mobiles and wireless internet with Vodafone and I am pretty satisfied. If there are issues they are very supportive (there are exceptions, of course). About your signal, go to Vodafone and ask them...they will check and see how strong is the signal in your area. If they misinform you they will take responsibilities for it. If later, when you are in Vodafone, you have any complaints you just need to be firm, strong, and clear and they will try to help you as much as they can. I knew, specially, how to deal with those who were not as receptive as the others. :)

Vodafone coverage is online but it's only a guide not accurate I'm in Melbourne and my reception is very poor

vodaphone optus and & 3 i believe are using the same lines because i have had feed back from reliable sauce