Weber Q Premium (Q2200AU) Questions & Answers

Hi Royce, thanks for getting in touch. I'm sure we can get to the bottom of your issue here, and get you loving your Q! I'll need some further information below to help me get a better understanding of your barbecue.

Can you run me through how you set up your barbecue for cooking, and what you're trying to cook?
Are you pre-heating the barbecue? What dial setting are you using?

Hi Dave, the Q2000/2200 frame is almost 80cm at it's widest point.

Hi Graeme, we typically recommend any size from 4.5kg-9kg bottles, as this is what has been tested on our barbecues- we use these sizes to determine the number of typical cooking hours that a gas bottle would use and therefore how long it should last.

That being said, if it fits on the regulator, then it is fine to use- you just may not get as many cooks on a smaller bottle.

Hi Maisy, you can remove the button by twisting the button 1/4 turn to the left and pull it out. That will reveal the battery and allow you to change it. To install it again, just insert and turn 1/4 to the right (essentially reversing what you just did) and you will find it working again.

Hi Bob, this is because there is a build-up of fats or oils on the inside of your lid, and once it heats up and you open the lid, it drips down the back.

This can happen if you're cooking particularly fatty foods constantly (like sausages, chops etc. - things that spit) OR you're using a baking dish when cooking things like roasts. The fats inside a baking dish will bubble and spit as they have nowhere to drain away and therefore land on your lid.

A way to stop this from happening is to wipe out the inside of your lid with a bit of paper towel when the barbecue is still warm (not hot) or wait for it to cool completely and use warm soapy water or Q cleaner to remove it.

If you tell me about your setup and how you use the Q, I can see if I can find the reason behind this to help prevent it from continuing. Thanks

Hi Bruno, yes we do have a conversion kit. If you could please get in touch with our customer service team on 1300 301 290 and have your Q's serial number handy, we can let you know the process and pricing.

Hi Rob, you're not going to be able to achieve those types of temperatures with the Q barbecues.
Depending on the model you're looking at, these are the approx temps we expect from pre-heating on either low or high:

Approximate Q Temperature - After 10 minutes on high

Weber Baby Q - 220°C (428°F)
Weber Q - 210°C (410°F)
Weber Family Q - 225° (437°F)

Approximate Q Temperature - After 10 minutes on low

Weber Baby Q - 165°C (329°F)
Weber Q - 155°C (311°F)
Weber Family Q - 160° (320°F)

These are starting temps, and it's natural for the temps to climb slightly from these. You can still roast in the Q barbecues, it just won't be 'low and slow'- if you're looking to do that type of cooking, perhaps a Kettle or Smoker would be more suited to your needs. If you would like any more info, please let us know.

Hi Mick, thanks for getting in touch. It does sound like your cookbox has warped slightly, probably due to a small flare up or higher than average heat inside the cookbox. If you give us a call on 1300 301 290 and have your serial number handy, we can look into warranty replacements for you. Thanks!

Hi Cstjp, they aren't really made to hold heavy items- they are just to rest utensils and light plates of food on them, and not much more. We don't have any suggestions for strengthening them, as they perform well for their functions. Thanks!

Hi Steve, it sounds like you may need a new hose/reg/valve set up. Can you give us a call on 1300 301 290 and have your serial number handy? We should be able to help you out. Cheers!

Hi Simone, I don't think it will, as the Portable Cart Cover is narrower than the Patio Cart cover, and the Patio cart is wider at the base.
I would suggest looking at the Patio Cart cover if that is what you are going to purchase. https://www.weberbbq.com.au/weber-accessories/family-q-patio-cart-premium-cover/

Yes, the cover and duffle bag are suited to the Q2000/2200 series, so it will fit both. Hope that helps!

Hi SJC, no, they are different covers designed to fit the different Qs. The Baby Q™/ Weber Q Portable Cart Premium Cover is designed to fit with the side tables on the Q folded down, whereas the Weber Family Q™/Patio Cart Premium Cover can have the side tables out.

Hi Karen, thanks for getting in touch. Yes, you can remove the side tables by unscrewing the screws on the side of the frame (they're on the outside of the frame) and it should give you enough give to pop them out. If you need any more information, please give us a call on 1300 301 290

Hi Tan, thanks for getting in touch. Yes, you can convert it to LPG; please give us a call on 1300 301 290 and we can organise it for you. Thanks

Hi Delrio, thanks for getting in touch.

Typically, if a barbecue is dripping it's down to one of these three things:
1. The barbecue is not hot enough when you're cooking, so it's not evaporating the juices and they're steaming and creating condensation on the inside of the lid.
2. The inside of the lid is too dirty with juices and fats, and it's dripping down the back when it's heated up again.
3. This is along a similar vein to 2, but if you are using a roasting tray/pan when you are cooking, the fats and juices inside the pan can heat up and splatter, making the lid dirty and this will drip the next time you cook as it heats up.

Our suggestion is to wipe the inside of the lid with some paper towel after your cook, while the barbecue is WARM, not HOT. You will remove any build-up of fats and hopefully reduce the dripping for the next cook.

If you'd like to chat about this further, please call us on 1300 301 290. Cheers!

Hi Michael, thanks for your question. Yes, it does fit both the Q2000/2200 ranges.

Hi Glenn, thanks for your question.

Yes, it will. thanks!