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Good courteous service, good prices and deserves your custom.
I did my research on the appliances I wanted and sent an email to Webprice to get a quote. Was very happy with pricing and service. Was even told of an impending price rise and how to maintain the price even tho it was a bit early for my timelines for installation. This was to maximise my waranty period and to keep the initial price.
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Jack JMelbourne
- 2 reviews
Excellent - Highly Recommended
Purchased a Samsung 65 inch LED Smart tv at a much lower price than what is available at Good Guys or JB Hi Fi. Was a bit skeptical at first on spending alot of money through an online store, but after reading into webprice.com.au it is owned and operated by a large reputable organization - whom in turn supply to major retailers like Myers. They also have a warehouse and customer service centre in Camberwell.
Upon placing an order, I was immediately given a call to confirm order and delivery details. Product was delivered the very next day. Very happy customer.
Excellent customer service, prompt delivery, cheap prices
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MiddySouth East Queensland, QLD
- 14 reviews
Excellent Service
I purchased a large split system airconditioner worth over $2,200. Given the amount of money I was worried about the service and delivery. However I had excellent communication with this store responded promptly to my emails. They delivered the unit by courier within the agreed timeframe and alleviated my concerns about on line buying with this store.
Communication and reliability
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Brilliant
I don't often write reviews, but webprice deserves this one. I was looking for a new home theater system, and found it listed on webprice at a good price. I ordered it that morning, and by the afternoon had a phone call from them letting me know they were processing it, and confirmed the price. When it arrived in their warehouse I got another phone call to let me know. Within 1 week of ordering I had it delivered to me (in rural Australia). Great work!
Great Service, Great Product
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BudgelMelbourne
warm and friendly customer service
I have been too suspicious in the past to buy an appliance online, but the great price for the Fisher & Pykel french door fridge i wanted was too good to ignore! So I was comforted by the fact that Web Price have a bricks and mortar establishment in Melbourne. It was nice to deal with a local company and not once talk to a computer. Their customer care is impeccable.
Melbourne based business, no dealing with offshore consultants
Was some communication issues between Web Price and Fisher and Pykel drivers, but sorted it out myself and still had fridge within 4 days.
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Ozzibob
- 2 reviews
Not bad but could be better
Much like other reviews I was contacted almost immediately after my online purchase, my order was confirmed and I received confirmation email. I was contacted a few days later and was advised that my order was in stock and would be sent that afternoon. Two days later and no delivery or contact from Webprice, I contacted them and asked what the consignment number was for my order "Sorry, we forgot to tell the warehouse to send it", was the response. I was told it would now be sent that afternoon and I would receive a consignment number that afte...Read more
rnoon...which didn't happen. I again had to chase them for confirmation the order had been sent. The order was finally delivered almost two weeks after my order, however their courier company did not call before delivery as promised. I was happy with their prices but the service was not very good, I gave them a go but would not buy from them again. Low prices Poor serviceSimilar opinion? Write a review on ieatwords.com.au!
Excellent Respnse
I spoke to [name removed] about 4.55pm one evening to order a fridge as Webprice had the best price by far.He told me he would phone straight away to see if it was available. Within minutes he had secured rhe fridge I wanted and it was delivered within 3 days. Couldn't ask for faster and more efficient service .
I will definitely be using Webprice again.
Dianne(Gold coast)
Fast efficient service
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DorotaCampsie
Professional service
As soon as I paid via Internet, I received an email and a phone call making sure that order is correct. I added easily 3 extra years of guarantee. Two calls from delivering company followed to set up suitable time. The delivery was quick and professional. The refrigerator looks and works perfect.
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Jeffbox hill
Very satisfied customer
My first purchase was a led samsung tv. I purchased online on the weekend through the Webprice online site. They called Monday saying that the tv would need to be ordered from Samsung. Within 24 hours the TV was in stock and ready for collection. I was kept informed by email and telephone through the whole process. I was impressed that they said my credit card would only be processed when the tv was received in stock.
I searched far and wide for the best price. Webprice were at least 15% cheaper than the next best websites and about ...Read more
30% better than JB Hi Fi, Harvey Norman etc, I thought that it must have been a mistake but it all checked out. I couldnt be happier with purchasing using Webprice and would recommend their service and follow up. My family are very happy with our purchase and look forward to using Webprice in the future.Similar opinion? Write a review on ieatwords.com.au!
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Excellent TV and Service from webprice.com.au
I was shopping for a new plasma TV and my searches showed that webprice.com.au had the lowest price. I placed an order and soon after this I received a courtesy phone call from the friendly team to verify the order, confirm my details and advise an ETA for delivery. The TV was shipped very promptly and was in my living room within a few days (with the courier calling ahead to arrange a suitable delivery time). I'm very happy with the TV and the excellent service that webprice provided. Especially thank you to Paul who stayed in regular contact during the order process.
Great service, regular updates, excellent product and price-point
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Adam DMelbourne, Victoria
Fantastic service and price
I have now purchased a few items from Webprice and not once have I been let down. Within minutes of purchasing an item online I have received phonecalls & /or emails to acknowledge the purchase and let me know if the item is in stock, and when I can expect a delivery person to contact me to arrange a date and time. The one time the item was not currently in stock I received a personal call advising this and that it was expected later that day and that my account would not be debited until it arrived. True to their word, I received a call 3 h...Read more
ours later to confirm stock had arrived and that it was ready for delivery. In all cases the delivery person called to arrange delivery when they said they would, and arrived when they said they would. On top of that they even helped me remove the old device. The store and delivery guys went above and beyond, which is extremely rare these days. You cannot ask for better service and I cannot recommend them highly enough.. Easy to use website. Reliable. Great quality and price. Personal phone calls with updates. Delivery guys are great and keep you informed. Smooth, hassle free process from start to finish.Similar opinion? Write a review on ieatwords.com.au!
KummoCranbourne
No Dramas, price compedative!
I was skeptical at first because I had not heard of them. However after a quick phone call and talking with [name removed] he put my mind at ease. Item was not in stock and was put on back order, they did not want a deposit even though the item was expensive. Got a call in a few days saying my item was ready, I wanted to pick up to keep the costs down and they were more the obliging. Pick up location in VIC was easy to find and the staff were friendly. Next time I am after some electrical goods i will check Webprice first!.
Good communication and very price compedative!
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brenniccSydney
Good website
I love the simple design of this website. Easy operation for the first-time user. The process is like breeze. They have a good connection with Facebook which allows you to get quick access to your facebook account and share your thougts with your friends. I'd like to recommend with my friends.
Simple design and facebook friendly
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David62AU
I made my initial enquiry over the long-weekend
absolutely fantastic work guys! I made my initial enquiry over the long-weekend and got an email (not just an automated response) back which was followed up on the next working day! I rang to discuss stock and was delighted with the service and attitude. I ordered later that evening! shipped the next day and I had it setup and working the day after that - beautiful ;-)
excelent service and attitude
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