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4 questions from our users
Melissa W.asked
does the timber head fit on the same pipe as the carpet power head ;i was given a series7 new but only has the carpet power head i need to purchase a timber head
2 answers
Godfrey G.Wertheim
Hi Melissa,
This machine comes with 3 different heads, the powerhead, combination head and hard floor head (timber head), these all fit onto the one rod that comes with the machine.
If any parts were missing from the box when purchase we would recommend contacting the company it was purchased from.
Regards,
The Wertheim Team
thankyou will chase up only have the powerhead
Pātaka M.asked
what type of bag does this puppy use?
1 answer
Godfrey G.Wertheim
Hi Pataka,
This machine uses the Wertheim 7 Series Vacuum Bags available in a 4 pack (SKU: 32440443) and is $19.95. This is available online and in store (subject to individual store stock levels).
Regards,
The Godfreys Team
(case 383021)
Graham A.asked
What the icons on the cleaner mean
1 answer
The icons refer to different levels of power depending on what you are cleaning. ie curtains, armchairs, beds, hard floors, rugs etc
Billasked
Can the hose be damaged if the suction from the power head is not working, or is it the belt on the power head that needs replacing
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