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Reviews

3.8

61 reviews
5
(23)
4
(21)
3
(7)
2
(3)
1
(7)
  • Build Quality
    4.5 (4)
  • Value for Money
    4.5 (4)
  • Ease of Use
    5.0 (4)
  • Cleaning & Maintenance
    4.8 (4)
  • Noise Level
    4.3 (4)
  • Internal Layout
    3.8 (4)
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James W

James WPerth

Frustratingly loud and a regretful buy!

published

Runs well, but after a week we noticed it created an irritating pulsating reverberation through the house when the compressor runs. Electrolux sent a tech who told us it was normal. I feel like if the compressor was secured better to the chassis it would be less obtrusive.

Within a few weeks, the bottom freezer shelf started coming off it's runners and is difficult to sit back down properly. An annoying factor is the ice tray, which doesn't easily release cubes. I actually have to dig down the side with a knife to get them out, which makes the twist/release mechanism redundant.

Honestly a regretful buy! I wouldn't hesitate to take it back for a refund if I could.

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Questions & Answers

Dave

Daveasked

WBE4500WA (White)

I bought the WBE4500WA in June 2016. I had no problems until about 10 days ago. The fridge compartment got warm. I called a local repair person. He took out the plate at the back of the freezer and used a heat gun to melt the ice on the coil - about one third of the coil was iced up. He said it could happen again in a few days or it might not happen again for a year. Six days later the fridge compartment was warm again. We took off the plate at the back of the freezer and melted the ice with a hairdryer. Fridge cooled down again. The repair person said that it could be any one of a number of things and he could change them all one by one but despite this the problem could still recur.
So it looks as if we'll have to buy another fridge as there is no point paying for repairs if the problem may not be fixed. It won't be a Westinghouse after this experience.
I think it is quite ridiculous that a fridge should fail so soon. Our neighbours also had problems with Westinghouse fridges - had 2 or 3 that had problems soon after purchase and ended up buying another brand.
We bought our first fridge-freezer in 1981 - a Kelvinator. We had it for 17 years and it was still working fine. We only changed it because we were moving and my husband thought that the move might affect the fridge so we got rid of it. Then we had just a small bar fridge for about 4 to 6 years - no problems. In the early 2000s we bought a second hand Westinghouse from friends who were moving. We had no problems with it at all. We only got rid of it because I have back and hip problems and I wanted a bottom mount fridge. We gave the old Westinghouse to a local op shop.
Deirdre

No answers
Sally Freeman

Sally Freemanasked

WBE4500WA (White)

Have tried to remove freezer trays from freezer as per instruction brochure. they will not move. any suggestion, or is there a simple way.
Thanks Sally

No answers
Msk

Mskasked

WBE4500WA (White)

How to remove freezer drawer

1 answer
Jane
Jane

The book says to pull the drawer forward then lift the front up off the slides.



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