I have used Westinghouse appliances exclusively my home for 20 years and this freezer drawer arrangement is terrible...when I rang the service department about it they told me I had to buy new drawer runners and put them together myself!!! The drawers fall off the runners and it is very difficult to attach them again...so very disappointed!!!

I love this fridge having the freezer drawers on the bottom because there's plenty of room and the fridge shelves can be adjusted for larger items such as roast pork, turkey, etc. Best fridge I've ever had.

Easy to clean, very quiet, keeps frozen food at right temperature. I love the ease with which you can remove handles when fridge was delivered, which also allows you to remove to clean under handles. It is an elegant fridge with lots more inside space compared to my 15 year old fridge it replaced

My review is based on model number WBM5100WB – R.

Our fridge is only 3 years old and worked well until late last week it when it didn't stay cold enough.

We put the thermometer in the fridge for 3 days with the setting on full cold and the temperature has risen to 12C inside the fridge.

Three years before a fridge develops problems like this is not good enough. Buyer beware.

Nice looking fridge but doesn't get cold enough !!! We think the food has gone off since we bought it in the last 4 days. We had the thermometer in the fridge for 3 days on full cold and it only got to 4.8 degrees. We have had Westinghouse in the past and have been very happy and the one down stairs still works like to trooper except the shelves have broken over the last 20 years.

I have had my new frige replaced as it didn't get cold enough. The second new fridge they replaced it with is exactly the same. They say no one has complained about it before? I am not happy as I had previously had a bottom mount westing house which lasted over 15 years. Not a problem with that one till it wore out. Not impressed Westinghouse. The place I had purchased it from are doing there best but I'm starting to get the run around.

Have had this fridge for just over two years and over weekend discovered it had hundreds on small rust spots over both doors! Rang Westinghouse customer service to complain and was told that it was out of warranty and I'd have to pay $140 to have someone come out and assess it. Told them I shouldn't be liable for re cost of a technician coming out when it was obviously a manufacturing fault. Told me there was nothing they could do. Refused to put me through to a supervisor. Terrible product and terrible customer service. Buyer beware - do not buy this brand!!!

Cheap stainless steel, pathetic customer service