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ConSutherland
- WLE535WA
- Verified purchase
Brand New 1 Day Old: Enamel top getting hot like Oven
Just bought a new and got it installed today. After the electrician left just got it started to check, the enamel top gets extremely hot in 15 mins. Customer care says its normal and technician may charge $145 call out fee if its not manufacturing fault. I wonder whose fault is it for a brand new oven 1 day old.
Thanks
Con
1 comment
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SuzanneSydney, NSW
- 7 reviews
- 3 likes
Perfect cooking
My top of the range is Westinghouse I have had a few ovens over the past few years which only last for around 4 Year’s compared to my previous Westinghouse which lasted for years.
I have now purchased the Westinghouse and love the way it cooks
Top elements go on fast and when turned off don’t take too long in heating up
Love the grill
Love how easy it is to clean the top and that there are no element trays just one large tray that slides out for easy cleaning
Only thing I don’t like is the oven door with the double glass that has a divide between them which stuff get in and is very hard to clean almost like one glass needs to slide off for cleaning, but that is the only problem
So great cooking and easy cleaning
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SusanaNorth Queensland, QLD
- 10 reviews
- 2 likes
Exellent!
Love that it heats up quickly. Easy to clean, both inside and outside. The oven's temperature is spot on. I like the big oven space. This is value for money. Good for the budget conscious. It is not fan-forced but it is still ok. The oven cooks evenly. Love it.
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It's not a good stove top
The hot plates have gone rusty the second time I used it and I can't get them clean . It looks terrible . It was new when we moved into the house . The hot plates take too long to cool down and food starts to burn if I don't take it off the hot plate
1 comment
ELECTROLUX ..Westinghouse
Hi Kate67,
Rumana from Electrolux here.
We are sorry to hear you are experiencing problems with your WLE535WA. ... Read more
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MiaHunter Region, NSW
- 2 reviews
Overheating top with no appropriate customer service
The stove looks nice and appears easy to clean, but the top solid elements heat up for so long and take a while to cool down. I noticed INSTANTLY a massive spike in my power bill and the risk of burning as the top enamel heats up to scalding. I rang customer service who advised me I can gamble the $145 call out fee to be advised if this was normal or not. Being a rental my landlord won't care and neither was customer care.
This is not helpful and not safe.
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SamSydney, NSW
- 12 reviews
Poor performance
Okay it's a cheapy but this stove is not even worth the cheap price tag. The hot plates take a good 5 minutes to cool down by this time your food is burnt if you don't remove it from the heat and if you do the food has stopped cooking.
Off to the dump with this one as I wouldn't sell it to anyone else.
2 comments
ELECTROLUX ..Westinghouse
Hi Sam,
Leslie from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Westinghouse WLE535WA. ... Read more
Hi Leslie,
Thanks for your response but there is nothing really to discuss because it's the way its designed and nothing can be done to fix it's performance. Sorry that may sound harsh and your products are good but not this one.
Thanks
Sam
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thermally Dangerous. What is the standard for outside surface temp on an oven
We have only used the 535's oven twice, and both times were amazed at the surface temperature of the units outside. It would appear to reach dangerous levels, where it is scoldingly hot to touch. Not just on the glass but the door, sides and the stove top, all from the oven.
I am sure in winter this will be of great benefit, but in summer none. With this much heat conduction it must be an enormous energy waster as well, though I did not get to see the energy rating.
My advice, walk on by unless you are looking to weigh something down out at sea!
1 comment
ELECTROLUX ..Westinghouse
Hi Roberta,
Leslie from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Westinghouse WLE535WA. If you wish to discuss this further please feel fr... Read more
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An absolute lemon
The reviews are very right the oven is a lemon the cakes you bake come rubbish spoke to customer service and couldn't get any answers and was brushed off what a CRAP oven i have had this product since new what a waste of money having two elements in the oven does not work stay away from Westinghouse products.
2 comments
ELECTROLUX ..Westinghouse
Hi Asher Mirzai,
Leslie from Electrolux here.
We are sorry to hear you are experiencing problems with your Westinghouse WLE535WA. ... Read more
Would love to have a chat with you so what is your number.
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suzooRichardson 2905, ACT
- 2 reviews
Bakers beware in my opinion this is a double grill Not an oven
I have this model and in my opinion it is the worst stove/oven I have ever had the misfortune to have in my home. Buffy is right about the hotplates but even worse is the "oven". It only has a top element and is unsuitable for baking cakes, pastries, biscuits or roasting meats. I stopped using it after the third time it set off the smoke detectors. As a matter of home safety do not put any of the above into the so called oven and then leave it unattended as it may, in my opinion, cause a house fire, it has certainly burnt things enough to trig...Read more
ger the smoke alarms in my house and carbonized the top of my orange cake whilst the bottom was only half cooked. I used to love Westinghouse products but after using this useless thing I will never buy any of their products. Falcon wrote about how easy it is to clean and I agree except for the fact that it is useless to cook with,I suppose if it does burn my house down it would make cleaning redundant.1 comment
ELECTROLUX ..Westinghouse
Hi Suzoo,
Leeanne from Electrolux here.
We would like the opportunity to look into the concerns you have raised when using your Westinghouse oven in your upright range. Can you please email me your ... Read more
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Find out how Westinghouse WLE535WA compares to other Freestanding Ovens
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BuffySydney, NSW
- 2 reviews
Dreadful - all around disappointing
Bought the WLE535WA a bit under a year ago and so disappointed will have to chuck it and replace.
Tried discussing disappointment with Westinghouse customer service, who suggested I sell it on ebay and
try again. The solid elements are the worst. We had a Chef stove before with coil elements and it was just
fine, even though it was at least 25 years old. The solid elements take forever to heat up, and then you just cannot bring anything down to a simmer in a reasonable time. The elements stay hot for ages. It is just a
monster to cook with. Lesson learned. The elements are also hard to clean and they look messy.
The unit looks neat.
Too long to heat up, too long to cool down to a simmer.
3 comments
ELECTROLUX ..Westinghouse
Hi Buffy, Maria M from Electrolux here.We would love the opportunity to discuss the concerns you have raised. Can you please email me your contact details at [email protected] attention... Read more
Maria M? I look forward to hearing from you soon. Thanks Maria MDear Maria,
Thank you for the contact. My email address is [email protected] and my phone no. is 0409 059 931.
Regards,
Irene
Very disappointed I have not heard from you Maria. Still waiting.
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ELECTROLUX ..Westinghouse
Hi Con,
d you please email us at [email protected] and in subject line place: “Assistance Required | WLE535WA | Concern Re Oven Getting Hot. Reference: Con." Please include your full name and number and once received, we'll give you a call.Zaida from Electrolux here.
All of our appliances are thoroughly tested by the Australian Standards Board. Would love the opportunity to discuss your oven with you and assist you further. Coul... Read more