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31 questions from our users

PEW

PEWasked

620L Side by Side

can the door to fridge section be repaired when plastic plug at bottom breaks



1 answer
Fred Smith
Fred Smith

Ring the service department or spare parts supplier would be the best way to go

Brendan

Brendanasked

620L Side by Side

Our fridge alarm keeps sounding every 30 minutes. Is there someone that can tell us how to stop this snowing sound ?

2 answers
Fred Smith
Fred Smith

We have no such trouble with ours, the only alarm is when the door/s are open for 2 minutes or more, maybe google it, sorry

Jase
Jase

Check the doors are closed tight or something on the shelf is not leting door close fully or at the back or your shelves you will see vents on every second shelf make sure the top half of them are clear to let your frost free fans circulate the cold air. If there all blocked off your fridge can't get to temp.



Chris

Chrisasked

620L Side by Side

What does the code CL mean

No answers
Sarah

Sarahasked

620L Side by Side

Our fridge has just hit 2.5 years old and is flashing CL, has a very loud humming noise that woke us through the night and there is a smell coming from it - familiar to an electrical smell. The middle strip of the fridge is hot to the touch and we have lost coldness in both the fridge and freezer.
I've read lots of people have had similar issues on the side by side fridges from Westinghouse. Is there a current recall on them? A fridge is the kind of product you would have for at least 10 years. My nan has her old fridge, still in working order from 40 years ago. Dissapointed to have this issue 2 years in. Surely a fridge should last longer than that. Does anyone know what CL means?

No answers
Theresa C.

Theresa C.asked

620L Side by Side

I have a western house fridge that the CL light is on I’ve tried everything to reset it can someone help me with what does it mean Thanks

2 answers
Angela F.
Angela F.

Has any one ever got an answer as to why cl is flashing mine is now doing it



Theresa C.
Theresa C.

Yes I had someone from Westinghouse come out and have a look at mine the computer has gone $145 for them to come out and $175 for the computer good luck

Kanex K.

Kanex K.asked

WSE6200SA (Stainless)

Hi I switched off the fridge and went on holiday. Came back and switched on the fridge, and it in not working. The control panel has no light.
Any help please

No answers
Cherie

Cherieasked

620L Side by Side

Hi,
Came home from holidays and all the food in the freezer has defrosted. The fridge is ok. The blue light is flashing CL. There is nothing in the manual about this. Can you please tell me what the problem is and how to fix it.

No answers
Suzie

Suzieasked

620L Side by Side

Freezer failed and CL code flashing. Have now lost a freezer full of food on a fridge that is 9 months old. Cannot find a straight answer on what CL means and what the issue is

No answers
Tracey

Traceyasked

620L Side by Side

Have a CL code flashing doors are shut, fridge 18 months old . What is the problem and how do I get this sorted without loosing a freezer full of food ? Purchased through Harvey Norman .
Regards
Tracey

No answers
Natalie

Natalieasked

620L Side by Side

Had our fridge for only 2 weeks got home after long weekend put food away in fridge and CL code came up and wouldn’t go off both doors were securely shut. Checked manual NO information at all on error codes in manual. NOT HAPPY AT ALL this is only as I said 2 weeks old we tried to reset by turning main power off and on seems to have worked for now time will tell but I’m still not happy what if it does it again while I’m away

3 answers
Westinghouse
ELECTROLUX ..Westinghouse

Hi Natalie,
Denise from Electrolux here.
We are sorry to hear you are experiencing problems with your fridge.
We would love the opportunity to discuss the concerns you have raised with fridge.
If you wish to discuss this further please feel free to contact me at [email protected] attention Denise Ticket Number 1107949

Natalie
Natalie

Yes Denise I would like to discuss this issue I’m not happy at all the customer service from Westinghouse I found appalling could you please contact me ASAP on 0417181102 thanks

Natalie
Natalie

Also my fridge is model WSE 6870SA sorry my mistake for putting this review on wrong product

Michelle M.

Michelle M.asked

WSE6200WA (White)

CL flashing. Had our fridge 2.5 years. Had the CL issue and got a new fan replaced under warranty. 10 months later and now CL is flashing again. So mad! Called westinghouse who told me that it's now out of warranty and will cost me to fix. Seems a common problem with this model. Has anyone had theirs fixed twice and it actually live? Or do I need to buy a new fridge??

1 answer
Westinghouse
ELECTROLUX ..Westinghouse

Hi Michelle
Denise from Electrolux here.
We are sorry to hear you are experiencing problems with your fridge.
We would love the opportunity to discuss the concerns you have raised with fridge.
If you wish to discuss this further please feel free to contact me at [email protected] attention Denise Ticket Number 1107949

Amanda

Amandaasked

620L Side by Side

Anyone know why my Westinghouse WHE6200SA fridge is flashing FH?

No answers
Kaylene Drady

Kaylene Dradyasked

620L Side by Side

What does it mean when CL is flashing on my 18month old Westinghouse WHE6200SA fridge

No answers
Sharon H.

Sharon H.asked

620L Side by Side

have a Newish Westinghouse fridge and took the crisper drawers out to wash them and have obviously put them back in wrong and now they won't open fully and I cant pull them back out!! Any suggestions please? Model is WSE6900SA

1 answer
Shaz
Shaz

I would go to a fridge repairer and ask them. Sorry but I haven't done that do not sure what to do

Sharon H.

Sharon H.asked

620L Side by Side

have a Newish Westinghouse fridge and took the crisper drawers out to wash them and have obviously put them back in wrong and now they won't open fully and I cant pull them back out!! Any suggestions please? Model is WSE6900SA

No answers
Frankie Brand

Frankie Brandasked

620L Side by Side

Does this fridge have wheels on the base for easy rolling?

2 answers
Rod T.
Rod T.

Hi Frankie, the fridge has rear rollers so you can manoeuvre it around and into position fairly easily. It's a fairly heavy beast though!

Frankie Brand
Frankie Brand

thank you

William J R.

William J R.asked

WSE6200WA (White)

What do the Codes stand for on the interface. The freezer is not chilling properly

No answers
Brett L.

Brett L.asked

620L Side by Side

l have just bought a Westinghouse WSE6200wa fridge side by side and its not even 3 months old wand yet if l open the fridge door and the condenser fan does not stop ? only the freezer door ??? i allso have a loud whirring sound constant loud whirring not happy

1 answer
Loriana J.
Loriana J.

has anyone had problems with the compressor

Lindsey B

Lindsey Basked

WSE6200WA (White)

I have just bought a WSE6200WA side by side fridge freezer. I CANNOT get the ice twister to sit under the shelf. It doesn't appear to fit both my husband and I have spent the last hour trying everything. Any ideas?

1 answer
Lindsey B
Lindsey B

Fixed! The runner under the shelf that holds the ice maker had been installed backwards. It was never going to fit. Harvey Norman were most helpful and exchanged the shelf and ice maker. I must say that WESTINGHOUSE have been less than useless.

Trisha

Trishaasked

WSE6200WA (White)

Have black rubber sealant leaking from both inside corners at the bottom making both doors sticking. How can I remove the black rubber sealant?

No answers
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