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3 questions from our users

Mandy Sadlik

Mandy Sadlikasked

WVG613W / WVG613S

Had our gas oven for a couple of months now. It took over two hours to cook a one kilo piece of pork. Tonight we have been waiting nearly two hours again to cook a tray of vegetables. I don’t think this is normal.



1 answer
Westinghouse
ELECTROLUX ..Westinghouse

Dear Mandy Sadlik,
This is Zaida of Electrolux.
Sorry to hear you're experiencing issue with your appliance and would appreciate the opportunity to discuss the concerns you have raised. If you wish to discuss this further, please email [email protected] with Ticket Number 1413944, include your name and number, and we’ll be in touch.
Thank you.

Natalie

Natalieasked

WVG613W / WVG613S

Have just installed oven into my new kitchen. Tried the oven for approx 15 mins and the control panel was extremely hot and unable to touch. Is this normal?

1 answer
Wolffsgirl
Wolffsgirl

No. If the oven is ajar it will be hot.. is the seal intact? Id call the installer back if i were you

Dave

Daveasked

WVG613W / WVG613S

Remove side rack holders how do I do it?



No answers

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