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Westinghouse WVG665S Questions & Answers
4 questions from our users
Simonasked
Hi I am looking to replace a gas wall oven and have been advised and researched the gas igniters fail in the Westinghouse ovens as the gas gets cut off when the oven temperature is reached then reignites and is repeated till the oven is turned off. Can you confirm their reliability as this could be a costly ongoing problem if igniters have to be replaced every year or so.
No answers
Maureenasked
I am very disappointed to here about the reviews to the model that I am looking to purchase. I have an Electrolux Model at the moment with a separate gas griller which was making noises. After getting the serviceman to have a look at it, he advised that it will cost about $250.00 to fix it and that the oven will probably go after a couple of months and to fix that will cost another $350.00- that's $550.00. So now I am opting to buy an equivalent oven to what I have and was recommended the above model, but after reading the reviews I am having second thoughts. I don't like the electric grill but this model looks is the only model offered to replace what I have. I don't understand Westinghouse -If they know there are problems with this oven why don't they fix the problem. I have always been loyal to this company - first CHEF which lasted 20 years than Westinghouse another 16 years. Common what am I suppose to do with these reviews. I cannot ignore them. Please help me with my dilemma????
2 answers
Like you I daresay, I would love to support an Australian-made product (I think our oven IS Aussie-made) but our experience with Westinghouse ovens, as you've read, has not been a good one. I spoke to someone today in Electrolux Customer Care and, based on our experiences with their products, they have offered to extend the warranty on our new oven which is about to expire. Our oven, incidentally, is working fine after replacement of the electronic igniter module. I could see, when it was being fitted, that the new module looks different to the one it replaces and apparently it is made by a different manufacturer to the original... after our experiences with the last oven we had I'm not holding my breath! In our case we had little option but to go for this make of oven as we needed an LPG model. I think they rush new models out to market without thoroughly and adequately testing them first. We're not really worried about it having an electric grill- it probably gives more even heat than a gas one. Yes, we hope it is fixed for years of reliable use but I think that given the option of something else I'd go for something else! Good luck!
Thank you for your reply but after speaking to a sales person yesterday, it seems Electrolux is the only model that is available in gas that has a griller underneath. I can live with the electric griller but hope I can get the oven to cook properly and evenly. The sales person did mention that this particular oven is 100 degrees over, buy I think he is pulling my leg and was trying to get me to buy something else completely and more expensive. I will have to re-think but there are not much options for me at this present time. Thank you for the reply and comments, much appreciated.
Adrianasked
karrenasked
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