Bought a new Westinghouse Four French Door WQE6000SA refrigerator less than two weeks ago. Thing hasn’t worked properly since we installed it. Westinghouse were slow to respond to my calls in regards to the issues we were having with it. It turns out it needs a new part that our local authorised repairer doesn’t have in stock so another week without a fridge. Shame as they used to be a good reliable brand.

A few years ago we purchased an electric wall oven with a separate grill which could be used as a second smaller oven. Great for baking smaller items, probably the most versatile oven I have ever had. After it died I replaced it with the same. Big mistake, the smaller oven takes longer to heat up than the bigger oven and doesn’t cook properly and the big oven doesn’t heat to the correct temperature. So annoyed and disappointed, wouldn’t buy their products again

Westinghouse refrigerator, 10 months old, under warrant, door on freezer not closing properly ice everywhere can barley open the door. A guy came and didn't seem to know what was wrong and said he'd be back in a week with parts, never showed up, then I called them and they said in another week someone would come, no show again so I called them again and they said someone would come the next day and guess what it's the 3rd time they said a technician would come and no one showed up they didn't even bother to call and let me know. So annoyed and frustrated if he can't fix it just say so and give me another one.

Purchased a dishwasher on 11 April which failed on 15 July. Dishwasher cannot be repaired. Initially offered a store credit which was subsequently withdrawn as were supposed to return damaged goods to them!! However in our defence this was NOT disclosed or discussed when the store credit was authorised, but ONLY when we followed up to determine where it was at!!!

Cash Back buys are a Sham! Purchased large Westinghouse refrigerator from The Good Guys. Processed successfully with validation and approval for $150 cash back refund. Cash back was never received. After waiting 8weeks and an email requesting further waiting, then Numerous (5) contacts with relevant staff and confirmed my account details twice, over period of three months. They said they would call me back. No call and still no cash back.
I called them back again a month later, the person claimed had no experience and did not know who to talk too. Done. Never buy an item with anticipation of cash back. Lesson, don't be baited into buying item with cash back promo, it's a sham!

Warranty repair lasted 3 months.Been calling customer service to get it fixed again.Tried calling on 5 separate occasions and been on call waiting for 30 mins each time.Do yourself a favour and steer clear of this company, they are not interested in providing any after sales service for their heaps of junk.

The title says it all, really. Charged a $286 callout fee to come and say "there's nothing wrong" without actually inspecting anything and leaving after a minute. Thanks for that. Won't be buying any of your products again.

I purchased this Westinghouse refrigerator about 10 years ago. On the 29th January 2018 when I opened the fridge, the fridge door and the freezer door, both came crashing to the ground, narrowly missing my foot. The door had broken off the hinge. If there was a child nearby (who I babysit) it could have caused serious damage. I was in shock and have written to Westinghouse. Have yet to hear from them.

This should never happen as it is a huge OH&S hazard. This is the second time I have drawn inherent manufacturing defects to Westinghouse and have never heard from them. . Would never buy Westinghouse again.

Just want to say what great customer service I had from Michael (?) in Customer Service in Melbourne. It was a Warranty issue on a fridge and this was dealt with in a personable and timely manner.

I rang Electrolux for service on our 3 yr old Westinghouse standing electric oven with gas cooktop. We are suspecting the bottom element needs replacing. I was then told be Electrolux that we are no longer under warranty and they cannot recommend anyone to us for service due to us no longer having warranty. I was told to look up yellow pages and find a gas plumber that services electricity. I did ask Electrolux if our oven was still in warranty would they recommend a service provider, they responded YES they would. Electrolux you should be ashamed that you do not support you customers and products outside of warranty. I was pleased to find others companies more helpful with customer support to help us fix our oven.

We bought our Westinghouse upright stove in 2014, 12 months ago the griller started to get rust spots, finally got around to contacting Westinghouse this month . once we got through to the correct department, they sent a service man (Joe) out the next day, stove was out of warranty just, Joe organised to have the part posted out and it arrived within 2 days. Also helped us with oven door cleaning tips . Nice for a change to have service happen as it should .

Reason behind This Is ok Is that not very long after we purchased it. It started to show very fine line crack on the bottom inside. The butter and egg compartment clear cover are very fragile.
The Bottom compartment fruit and vegs alot of space wasted it could of been designed to go further back for more room.
Material thin overall. We could of returned it, it was still under warranty though was very difficult getting it in the house so we just copped it in the chin.
Little disappointed Westinghouse was one of the top appliances.