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Rick S.North Queensland, QLD
amazing customer service
I had heard great things about the mick and justin at Z Grills but that was nothing compaired to what I was about to experience. These 2 blokes go above and beyond to answer every question, resolve any concern and just generally help out wherever thay can! Oh and did i mention that the after-sales service is out of this world!? instant replys, quick answers and great solutions. After my hassle free experience I would definitely recommend Z Grills to anyone, even my mother!
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JB82
- 3 reviews
What a grill, how have I lived this long without it!
From the moment I decided I wanted a Z Grill and the moment I contacted Mick the whole process was seamless! I ordered my Z Grill on the Friday and Mick advised the warehouse is closed on the weekend so pick up would be on Monday. As I'm impatient I asked Mick if he could see if I could pick up on the Friday and right enough he did.
I've used the grill 3 times so far and coming from a bullet smoker to a pellet smoker has been awesome. The Z Grill really has been set and forget, holds the temp all day long. It's well built and Mick did a great deal for me.
1 comment
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CameronCentral Highlands and Goldfields, VIC
Easy to use
Super easy to use. Great selection of Zgrills accessories.
Since owning have cooked everything from 12hr low n slow briskets, to searing steak even baking cakes!!
5 stars from this happy cooker!!
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Rick T.Sydney Surrounds, NSW
I love my Z Grill
From the moment it arrived my Z Grill has been my pride and joy, had a little problem with the Auger but the customer support was excellent and was fixed extra quick, cannot fault they product or the support, thank you
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Best decision great customer service
What an amazing product. Had mine for about 6 months now and have used it every weekend since purchasing it. There are so many things you can cook in it, I like it that much I bought my dad one also, and now all my mates are purchasing zgrills as well. I’d have no hesitations in recommending zgrill.
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Adrian TullyNortheast, VIC
Fantastic smoker. Excellent customer care.
Super easy to use, perfect smoker for the busy person. Basically set and forget. Customer care has been 10/10. Ive cooked many different meats on my smoker and pizza. Good stuff Mick, true gentleman. Highly recrecommended !!!
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Luke M.Central Highlands and Goldfields, VIC
Super easy to use Grill
Love our Zgrill. We have had it for around 6 months now & have cooked everything from low n slow pulled pork to smoked chicken breasts, smoked salmon, reverse seared steak (with the use of a cast-iron griddle). Just so easy to get going, set the temp you want and it does the rest. We also own a Kamado Joe which we love, but the grill just beats it for ease of use, anyone can use it and it's up and running in 10-15 minutes instead of an hour or so.
1 comment
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Cheers Luke
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Deary73Southwest, VIC
Awesome Product even better customer care
Have had my ZGrill for 6months and it's the best purchase I have made. Easy to set up and simple to use. Food tastes amazing and so many different uses. I don't use my standard bbq anymore. The product itself is matched by Mick and his team. The customer care is nothing short of amazing. They respond quickly and nothing is too big an issue. The personal care that Mick provides is something I have never seen before. Great work guys and I recommend a ZGrill BBQ to anyone! Love it.
1 comment
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Thanks for the feedback mate. Glad you are enjoying cooking on your Z Grill. :)
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- Verified customer
Slow start but am "Smokin" Now
So this is the first time getting into the smoking game after being addicted to the American BBQ pit master shows on TV. I have other BBQ's but none that can do all that the Zgrill can do. I must admit when I first set it up I had a few issues and thought I had purchased a boat anchor. However the after sales service was that good they refunded my money and told me to keep the grill for a couple of weeks to see if I could resolve the issue. With Micks patience we got me using the big 700 the way is was advertised to. I have cooked many meats in...Read more
cluding Turkey at Christmas, Ribs and reverse seared fillet steak as well as brisket and chicken wings. Everything turned out great but the best thing is I can change things up to get different flavour profiles by changing the pellets and sauces/rubs I use. I think I have purchased my last BBQ1 comment
Z Grills Aus TeamZ Grills
Chris, thanks for leaving us such an awesome review! We're glad that Mick was able to help you out and get you sorted. Great to know that you are putting your grill to good use. If you got any questio... Read more
ns at all in the future, please feel free to reach out again as your did through our website http://zgrills.com.au/ Warm regards, JustinSimilar opinion? Write a review on ieatwords.com.au!
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Dean MonkeNorth Queensland, QLD
It doesn't get any better.!
Ive been into the bbq scene now for nearly 10 years, I cooked on so many different styles of smokers/bbqs in that time and ive found the simplicity and reliability of the Z grill a real stand out for me!
we have cooked everything from desserts, breads, roasts, low and slow and ultimately some really good brisket .!
so impressed with the z grill we will be taking it on the road with us for some upcoming BBQ comps on the east coast .
If you want a simple, versatile, and highly affordable unit., do yourself a favour,grab a Z grill .!
1 comment
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Dean thanks so much for your comments. It is amazing to see the variety of food that your family has been able to cook on it, things that even I didn't know you could cook on a Z Grill. I have been ... Read more
watching closely all your Facebook posts! Excited to see what other creations you all come up with. For anybody keen to see the kind of food that Dean and other people are cooking on Z Grills please join our facebook group: https://www.facebook.com/groups/zgrillsoz/Similar opinion? Write a review on ieatwords.com.au!
Best Grill on the Market!
Fell in love with the ZGrill the minute I cranked it on. Temp range is awesome, versitile and very easy. It makes cooking Briskets, Ribs, Birds and everything else a beeze. I can even head to work for the day and leave it cooking so I come home to Low n Slow brisket waiting for me perfectly cooked.
Would highly recommend for anyone looking to step up their smoking.
1 comment
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Duncan,
Great to hear that you are loving your grill!... Read more
Cheers, JustinSimilar opinion? Write a review on ieatwords.com.au!
Greg W.Greater Melbourne (Metropolitan), VIC
Love my new zgrill, I feel like I’m a professional, so easy to cook with
I use my zgrill more than I cook inside, so much easier to clean, I highly recommend a zgrill I can, smoke bbq, grill, roast, and the meat taste just right and doesn’t dry out like the off set smoker I used to use
1 comment
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Greg, glad to head that you are putting your grill to good use! :)
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NicolakusSydney, NSW
- 3 reviews
Zgrills are amazing for amateur or professional cooks.
It’s a very easy to use set and forget cooker. You can smoke grill hot and fast too which makes them versatile.
I have smoked some of
My best briskets in the zgrills and hope to cook more in the years to come as the quality build of the grills is incredible.
The service is one more thing I absolutely love about Zgrills
1 comment
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Nico! Thanks for the encouraging review. Your videos of your cook is truly inspiring. We're really glad to see that you are putting your grill to good use! :)
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JT PITBOYs Townsville nqNorth Queensland, QLD
Outstanding customer service, great product.
Hi all, firstly I need to acknowledge my family for getting me the Z Grill 700E for my Birthday .
Now onto the review.....As you all know I am a traditionalist at heart and at times I was sceptical of the pellet smokers (cheaters as some may call them) but now I have that squared away.
The Z Grill 700E unit itself is easy to move with lockable casters, (keep in mind that the hopper makes it top heavy, so I recommend pulling it verses pushing it).
The cooking chamber on the 700E is great and multiple proteins can be done at once. The unit comes...Read more
1 comment
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JT, thank you for writing such an encouraging and in-dept review. We try our best to go above and beyond to offer the best customer experience. We're really glad that you appreciated that mate!
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DwayneMonash 2904, ACT
- 2 reviews
- Verified customer
Love it so much, I bought both models!
Brilliant product, great quality while staying affordable. Easy to assemble and operate. Makes cooking delicious smoked food for the family (or a crowd) easy and enjoyable. Having used various other pellet smokers I rate these amongst the best. Bought the larger one for myself, and due to ease of operation I then purchased the smaller model for my 11yr old to start his own pitmaster journey
1 comment
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Dwayne, that's so awesome to hear that the other grill went to you 11 year old! We're glad that we were able to help get you sorted :)
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JackGreater Melbourne (Metropolitan), VIC
- Verified customer
Awesome Product, Awesome Service
I recently got a Z Grills 700E and it's amazing how easy it is to put together. The build quality on these smoker grills far exceeded my expectations. This thing holds it's temperature well too! Don't listen to what people say about pellet grills not holding up to charcoal grills, they have no idea.
1 comment
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Jack, thanks for leaving a review for us. Please feel free to reach out if you've got any questions at all.
Warm regards,
Justin
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ShaunGippsland, VIC
- 5 reviews
Z Grills 450A - A quality pellet grill without the premium price tag
An amazing grill that makes American style barbecue a real possibility for those who:
- Want to spend less than $1,000 on a quality grill;
- Don’t like the long start-up times of coal;
- Want to ‘set and forget’ (within reason - ensuring enough pellets are in the hopper is the key)
- Want an easy clean-up with a fast cool-down of the grill and fantastic drip system that ensure run off enters a bucket external to the grill.
I had considered a Traeger Pro 22 but to be honest I can’t see the difference and I saved $100.
Furthermore, I received ...Read more
the grill box promo - which should be standard really, as I believe it’s what sets Z Grills apart. It contains an apron, some rubs, 75 meters of super thick foil, a chopping/serving board, and instant read thermometer.1 comment
Z Grills Aus TeamZ Grills
Hey Shaun, we are glad that you had an overall positive experience and are happy with your grill. Thank you for reminding us that there is still room for improvements. We really value your feedback an... Read more
d taking it into consideration during the next design iteration. As for the controller, this is something we are actively working on. This will be available in the near future as a retrofit-able add-on.Similar opinion? Write a review on ieatwords.com.au!
Anthony T.Southwest, VIC
700 E
Outstanding product. Delivered within 72 hours of placing my order. Smoker was very simple to put together. The 700E is easy to operate, in fact, start and forget until its time to wrap, spritz etc. Temperature fluctuations are very minimal. For those who don't want to or have the time to monitor your smoker every 30 minutes I highly recommend the pellet fed 700E.
After sales contact has been awesome with Mick and Justin happy to answer any questions regarding the 700E, pellets and they even suggest sites the will offer great BBQ/smoking tips.
1 comment
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Anthony, thank you so much for the kind words and awesome review! We're glad that we are able to help you out!
Cheers,
Justin
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Questions & Answers
Garethasked
Can you sear over open flame on a zgrill like the pitboss? Trying to decide between the two, cheers
1 answer
Z Grills Aus TeamZ Grills
Gareth,
Thanks for your question mate.
I don't recommend open flame on a pellet grill as you end up with a nasty mess to clean up and risk of grease fire.
We have a cast iron BBQ plate which works great for searing steaks and you can put that directly over the fire pot to get really high temps without the mess. That is also great for doing other stuff like bacon and eggs too.
Check out these videos below to see how to cook up like that.
https://youtu.be/tkaEL2jnGsI
https://youtu.be/bkHq_TAUjVY
Cast iron BBQ plate comes as part of our BBQ Accessory Bundle, or can buy separately.
https://zgrills.com.au/product/z-grills-cast-iron-bbq-plate-gen-2/
Please let me know if any other questions - if you hit me up directly on our website chat or call our number (03 9034 7099) I can put together a great bundle deal for you.
Cheers,
Mick
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Z Grills Aus TeamZ Grills
Thanks for the feedback mate - great to see you are getting good results.