Ordered a buggy through winkalotts as it worked out cheaper with the exchange, the customer service was great answering any concerns I had. I received the buggy quickly with no issues. Extremely pleased they went the extra mile with helping me select the right buggy for my family.

I was unsure about making a purchase from winkalotts after reading a few bad reviews but decided to go ahead with the purchase when I had trouble finding what I was after in Australia. Before I made the transaction I contacted the store by phone to make sure they had what I wanted in stock, the lady I spoke to was lovely and very helpful. Once I ordered the product I received it in the minimum amount of time that I was told! The products in perfect condition, I will definitely be making more purchases from winkalotts! Great customer service and great prices!

Pre Ordered baby Jogger GT the pram kept on getting delayed. I was never notified of the delayed that happened and I had to keep on chasing him up. I told him I needed the pram by a certain date as I needed to take it away with me and he assured me that I would have it in time but it never came in time. I sent emails which he never responded to. Then when he finally sent it the price was cheaper and I asked him to honour the price at the time of shipment and he refused I had to be charged at the time of the order was placed which was early October. I am not happy with the lack of communication.

I ordered a playpen which cost $150. After it not being delivered to my house after 6 weeks I asked for a refund. They say they refunded the amount to my PayPal but I didn't receive any funds. Told me to sort it out with my bank. I've been trying to get my money back for months now. Not looking like I'm going to.

Highly Recommended!!!

They respond to all my email queries on time..
The delivery took only a day..
The product is in very good condition.
All in all.. I'm very happy with their service! :)

Bought baby jogger pram with second seat, paid in full. Received half of order after 1 week. Have to call, chase for the remainder which eventually came 2 weeks later. Very poor customer services. First order will also be last

Purchased a Baby Jogger City Select. Was about AU$100 cheaper compared to the cheapest Australian Retailer. Took a week to arrive which was good.

Unfortunately, on one of the main frames/bars there is a small dent with some chipping and scratches exposing the underlying metal. Sent an email with photos on the 21/11 and on the 25/11 they replied stating that they have forwarded the email to Baby Jogger N.Z. On the 7/12, I sent another email asking for an update, and have yet to receive a reply.

Not impressed with the customer service.

I ordered a Baby Jogger City Select pram and bassinet from Winkalotts on Monday and it was delivered (I live in Melbourne) on the Friday. Very, very happy. Plus, it was heaps cheaper than what I would have got it for in Australia. The best price in Australia was over $100 more than Winkalotts. Highly recommended!
Price and shipping time

I bought a Baby Jogger City Select from Winkalotts a few weeks ago. Their price was about $200 cheaper (with the exchange) and their shipping was faster than any of the online stores in Australia that I've used! I bought the pram on a Thursday and it arrived the following Wednesday! I also bought some accessories as a separate purchase later in the day. They refunded the shipping cost for the accessories and just included it in the shipping cost for the pram! They are easy to contact via email and I had no problems at all! As we have the same standards it is ok here in Australia and warranties etc are valid too. All in all an excellent experience!
Price, shipping speed!