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Online store, Physical storeExcellent Customer Service at World
I purchased a Boxing Station a few years ago and since then it has had a couple of issues. The team at World fitness helped have helped out a lot. Gone above and beyond - they called, offered self help videos and once the faulty part was diagnosed, they ordered it and it was promptly sent .
Well done Luke, Marvin and the team!
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Great customer service!!
We bought a punchbag and stand for our sons birthday
Once set up
It did not seem stable and kept galling forward. After contacting world fitness they asked for a video and with in 24 hours sent 2 amazing personal video showing where we had gone wrong! Now all set up and ready to go! Great personal service. Thanks so much
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Quality exercise equipment
Exercise equipment was of good quality, arrived on time and customer service was excellent when handling enquiries. Will shop here again.
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Outstanding Customer Service
My product was received in a timely manner but what stood out was the excellent customer service. I made some errors in my order and I was helped quickly to remedy this with no detriment. Very much appreciated.
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RebeccaBrisbane
- World Fitness
- Verified customer
Brilliant Customer Service and High Quality Products
This was one of the easiest online purchases I have ever made. The staff at World Fitness are fantastic and keep you updated on the progress of your order every step of the way. Super fast delivery. I would highly recommend this company to anyone wanting to purchase high quality trusted brand name fitness equipment. My spin bike is so easy to use, looks gorgeous, is also very sturdy and compact at the same time, my only wish is I had purchased it sooner.
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Service With A Smile
Purchased a Cable Crossover Machine for at a discounted price .Tracked the item all the way from Melbourne to Queensland delivered right to my front door for free.All parts were present and was easily constructed.Great strong machine .I will purchase from world fitness again.
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Great quality! Fast shipping!
Revived my item 3 working days after ordering, once I put it together I was super happy with the quality of the product. It is the perfect addition to my home gym. Will definitely be ordering from world fitness again!
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Peta
- 2 reviews
Speedy delivery
I couldn't believe how quickly my order was shipped. Great price too. They rang me to check post code and the very next day it was delivered!
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Great customer service
Great customer service! Very helpful and easy to deal with. Quick reponse as well as quick
delivery. Highly recommend for
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BarbSydney
Don’t believe this company - told me takes only a few minutes to install
Purchased a Reebok treadmill and [name removed] (sales person) NEVER offered me the opportunity to have installation. Told me it only takes a few minutes to set up.???
Really?? I am in my late 50’s took 3 friends & myself almost 45 minutes just to unpack from the box.
Can’t finish installation only because there is an issue with one of the screws/holes.
Received this days ago and yet to have up & running.
Trust me if anyone tells you only takes a few minutes to install is a LIE. I now have gave to engage someone to assist.
Would NEVER buy...Read more
4 comments
Dear to whomever has replied to my review
Thank you for your reply however what you have stated is not correct.
As a registered fitness professional (sideline business) and one who has purchased gym... Read more
salem s.World Fitness
Dear Barb
First of we cant put you real name in product review will not allow it.... Read more
We can use the account you made your product review account with that is Barb. Startrack delivered the item and was left outside you house as the delivery note you left was ( If no one at home, I authorise to leave the goods at premises.) The driver was doing his job. No note was left to tell the driver what side of the house you would like the item left. Order was placed online and we have all records of the order. Regards World FitnessSimilar opinion? Write a review on ieatwords.com.au!
boxing gloves
I order the wrong size online, but the kindly fellows helped me amend the order within 2days.
that is really impressive. And order received now with great quality.
Appreciated!
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TranquilitySouth East Queensland, QLD
- 7 reviews
- 4 likes
Fantastic product, excellent service!
Just wanted to convey my thanks for a fantastic service and amazing product. The delivery from Melb to Bris of my Reebok rower was so prompt! The instructions to set up were easy to follow. The rower is just fantastic and the programs so easy to use. Great way to achieve my exercise goals - just love it. Thank you.
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Love it!
Love the product. The barbell is very comfortable on my hands, because it has a soft grip. Excellent communication from World Fitness and super fast delivery.
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dimpelmelbourne
Body Iron Gym Equipment
Hey everyone today I'll review my recent purchase from Body Iron.
For a long time now, I have been wanting to have my own home gym. It has always been a dream of mine ever since I started lifting 8 years ago. Finally in October 2017 that dream became a reality, from the help of the boys at Body Iron.
I planned this months in advance, scoured the internet, watched 100's of YouTube videos for information on how to set up a home gym, which equipment was needed and whatever else was necessary for me to build my own. I looked at multiple brands ...Read more
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Great products and customer service
Recently bought a power rack from World Fitness. Arrived to regional Queensland in 4 days from placing order. Bought some other training equipment a few years ago from them and their speed of delivery, quality of products and customer service is still brilliant. Will buy from them again in the future and recommend them for anyone looking for training equipment.
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- World Fitness
- Verified customer
Great Customer Service
I bought some boxing gloves and pads from World Fitness. The pads frayed and they immediately contacted the supplier and arranged a replacement pair to be sent out. Excellent customer service and would definitely recommend them and use them in future.
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RosaTraralgon
- World Fitness
- Verified customer
wonderful service
Ordered combat gloves, a gift for my son. Quick response to order. Gloves arrived with a type of mildew on them. Company quick to respond to my email. They sent another pair of gloves, skipping rope and wheel, with appoligies, very quickly after my initial correspondence. Wonderful service. Margaret
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EDRahMelbourne
- 2 reviews
I wouldn't go anywhere else!
I recently purchased a Reebok Cross Trainer from World Fitness and prior to my purchase I was pretty apprehensive to commit to something of this magnitude.
Walking into World Fitness I was quickly approached by a very knowledgeable staff member who offered answers to all my questions and quickly quashed any concern or doubt about my purchase.
Not only were their prices great, they also offered me free and fast delivery of the product (as it would not nearly fit in my car).
I really couldn't ask for better service, advice, support and assistance. Definitely go and check them out!
Thank you again boys!
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crossfitl79
- 2 reviews
- World Fitness
- Verified customer
Treadmill had it delivered and installed
Great service! Purchased a Reebok Treadmill had it delivered and installed in less then two days from Purchasing the treadmill .
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- World Fitness
- Verified customer
Great Product - Solid
I Recently purchased an Everlast Powershot 4ft Heavy Punching Bag and a Commercial Boxing Stand from these guys. Very happy, great solid product for my home gym. Bag was pre-filled. Great online service helped me choose best product. Easy to assemble. Credit where credit is due. Recommended. Cheers.
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salem s.World Fitness
Dear Barb,
cost. However, you notified us that you will not require the service as you can organize installation yourself.Thank you for the feedback. We always value our customer feedback and take them seriously.
At the time of your inquiry prior purchase we offered you installation services for an additional ... Read more