I've got panic over my expired SIM card and most of my important people I've known knows that number. And which i haven't been travel for so long. There global SIM card provide 24/7 customer service help by Ethan. Ethan helped my to ease the tension. Even though the process he eager to guided and advise... Thank you to Ethan & Cathy, Keep up the good work team!!

I ordered a South African simcard . It failed to arrive. When contacted I was told their system had failed and that it was impossible to send a new one in time for my holiday. I requested a refund and was told that Customer Services would contact me. Complete farce from a company that is either incompetent or worse. DO NOT use this outfit as you will lose your money and suffer massive inconvenience (I had to find a local company in SA (actually provided a SIM card at half the cost with twice the data)

I bought a Rs. 1999 WorldSIM UK card from an agent [name removed], Delhi India. [names removed] promised me that it will work in UK. The SIM card never worked. I had so much difficulty because of this. I wrote to WorldSIM all I got from them was a lip service. DO NOT BUY FROM WORLDSIM INDIA. All agent in India are fraud scum

Dont buy this ever, their customer service is terrible, sales reps like [name removed] would mislead you and sell this product every now and then you wont be able to make or receive calls, data wont work and Sales & customer service wont respond to your calls and emails. [name removed]

Nancy! was very helpful today, if all discussed is actioned I will be happy, moderately hoping, did have issues last time.

Great online help with my top-up by DANIEL who suggested the best available offer for the day! I was not sure which is the right product for keeping my service number active until DANIEL from online chat offer to help & gave me the advice to use the best top-up for 12 months service activation.

They have great customer care online who will be ready to solve all problem with you online. Great bonus too. I will be happy to tell more people about your website. This is done by Nancy

Nancy from Worldsim was incredibly quick to respond to my query to buy a data bundle for the first time. She even gave me a discount and did it all for me. Also gave me info on how to activate the bundle once I arrive at my destination. Very nice, I will be using worldsim for all my upcoming travels.

Phone service is okay but internet service is AWFUL AWFUL AWFUL. I had to reset the sim card and restart my phone every time I changed location even in the same city. Internet service is particularly bad if wi-fi is on. I would NEVER use this sim card again when traveling to Europe.

I purchased an Australia SIM card and was sent a wireless router by mistake. Upon arriving in Australia I tried to activate my SIM card with no luck. Using a friends phone I spent an incredibly frustrating 1 hour on the phone with WorldSIM customer service. Their technicians could not help me with my problem, didn't understand the iPhone 7, and would not transfer me to a supervisor who could assist me. I just requested a refund and spent another frustrating half hour trying to understand their customer representative. I would advise you not to do business with WorldSIM and buy a SIM card at the airport of your destination country

I have just purchased my first WorldSIM card and the product is exactly what I am looking for. A real must for any world traveler. Daniel from customer support has been extremely helpful and supportive. A great experience!

On line support during the purchase process is great. Quick and helpful. I haven't received SIM yet, but this is a good start indeed and I'm sure that they will support further, if needed

I had $70 credit on my phone. Over the course of a weekend when I was away and left the phone at home alone, it was reduced to $7. Mobile data was switched off on my phone and I was in my villa which has wi-fi but the WorldSIM was sending itself messages (#02*, I think) that were eating through my data for no reason at all. I contacted customer service who said "I can see you are using mobile data" and when I said that I wasn't and asked for an explanation of the random messages and usage that appeared on my screen, they stopped replying. I am now $70 out of pocket for no reason with no way of getting the money back and getting no answers. I screams of a scam to me.

I purchased a Huawei mobile wifi E5787, for trip to Ireland. Before I purchased it I asked numerous questions and gave wonderful review for their customer support. I know longer the great without review. To set up for the device was extremely complicated. I brought the device to three separate IT stores in Ireland and none of the IT personnel could decipher for the email worlds sim kept sending me. I have been trying since October 19 to get a refund for the device because it is never been used and I am getting a total runaround. I would stay clear of WORLD SIM. Patricia USA

Very good service from WorldSIM when I purchased the unit, by following the set up instructions on the WoldSIM web page faq section it was very straight forward to get working.

Jonathan was very helpful and gave me much of his time explaining about their services and he helped me all the way to place the order and was there till I was satisfied.