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As of January 9th, 2020, ZALA is offering each reviewer a $10 credit to their customers to encourage them to write a review about their experience. It is possible that reviews were written by customers who received such a reward. Previous incentives included: $15 credit From January 2022, until January 2020.
Zala Hair Extensions (page 3 of 10)
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Tape Ins are great
Their tape Ins are divine and just what I needed. they were really easy to put in my hair. My hair dresser was really impressed by their quality. Will definitely buy from zala again.
Quality has changed, terrible
I have been purchasing zala extensions in both tape and clip in for about 6 years, I stopped wearing extensions for a while to give my hair a break and in the past year I purchased again. The quality is terrible! The last time I purchased the colour was completely different, the tapes were crooked, the package took forever to come and the customer service was horrible. I thought it was a one off so purchased again a few weeks ago and the quality is so poor! It’s like fake hair, they don’t hold a curl, the second they are washed or heat styled they become matted and I’ve had them slip out of my hair within a week! No where near worth the price.
They are awesome
These are something special. I love the volume and the 16 inch turned out to be the perfect length for me. I keep getting compliments on my hair ;)
Hi Megan,
Thank you for leaving us a lovely review! We are glad to hear you are loving your ZALAs! We take pride in the quality of our sets as we only use the highest grade of hair in the market so it's definitely worth it. :)
Beautiful!
Very fast delivery. The color match was spot on. These are my first extensions and I think they're great for a beginner, or anyone who just likes easy application. They are a great length, I've never tried long hair and I really like the look.
Hi Simone,
Thank you for this very lovely review. We are glad to hear that you are satisfied with your purchase with us. We take pride in the quality of our sets as we only use the highest grade of h...
Find out how Zala Hair Extensions compares to other Beauty Product Brands
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Satisfied Returning Customer
Returning customer, purchasing another set of the best hair extensions. I have recently coloured my hair to another colour and needed to get a new set to match as well as a longer length. Although the extensions was a little frizzy out of the box with a few brushes it was feeling silky smooth again.
Hi Bee
Thanks so much for being such a loyal customer! We appreciate that very much. Thanks for the wonderful review. Have a lovely weekend. :)
Fallen Angel ...... HALO!!
I love that no one suspects this is not my own hair, but once I receive compliments I end up telling them all about my Halo. I also note that I am a fallen angel lol
Hi Debbi,
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair e...
Feeling confident
The hair is a beautiful quality, looks so great. I am approaching 50 but the extensions make me feel like I am 30 again. If your not sure about your colour, support will get with you and it helped so much!
Hi Gillian,
Thanks so much for choosing ZALA for your hair extensions! We appreciate that very much. Thanks for the wonderful review. :)
Thanks for the great service
This is my second purchase, I have 16 inch and a 24 inch. Zala hair is amazing and looks very high-end so beautiful. The quality is so beautiful and it is well worth your money if you want to invest into to a beautiful hair extension without breaking the bank. I would highly highly recommend anyone who wants beautiful and full head of hair.
Hi Katrina,
We are glad you are loving your ZALAs! We take pride in the quality of our sets as we only use the highest grade of hair in the market. Thank you for this very lovely review. We look forward to your next purchase. :)
Yay I have a beautiful, thick, shiny ponytail now!
After a disastrous DIY haircut I did myself, I need help! I had heard great things about Zala and jumped online to purchase a ponytail. It was so easy to order online, and customer service helped me choose my colour using photos with 30minutes. Product arrived in two days and I couldn't be happier with it. Amazing!
Hi Carley,
Thank you so much for taking the time to leave an excellent review! It means so much when our customers share their experiences. We're here for you anytime.
We're glad that you loved the quality of our hair extensions.
Find out how Zala Hair Extensions compares to other Beauty Product Brands
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First Timer
I am a first time hair extension buyer and I am very pleased with my experience! It was a bit difficult to figure out my colour on my own but zala helped me choose the right shade. They are such a pleasure to do business with.
Hi Lyla,
We work hard to meet expectations like yours and our customer service team always strives to deliver the best assistance or support you need. :)
- 5 reviews
- 1 like
They're the best ...
I used to buy my hair from a hairdresser that specializes in hair extensions. My guess is he was buying from Zala and then putting a huge mark up on the product. I decided to stop going to him and buying direct from Zala. Yesterday I received my 12" inch Halo, wow, wow, wow, the Halo is so full and incredibly soft. I was paying around $400.00 for the same Halo from my hairdresser. I paid $139.95 from Zala. So happy and very impressed. The only product I wish they had was beach waves Halo. I am not the best at curling them and would love to one day be able to purchase one that already had the perfect beachy waves.
Hi Melina,
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair extensions. ...
Read more Looking forward to your next purchase with us! ;)Genuinely love them
I absolutely love my zala extensions! I was really hesitant at first because I have had bad experiences before shopping for extensions online but zala really came through. The extensions are to die for. They give my hair more of a natural look with the perfect length and volume. I’m super happy with my purchase and highly recommend these extensions.
Hi Isabella,
We are glad you are loving your ZALAs! We take pride in the quality of our sets as we only use the highest grade of hair in the market. Thank you for this very lovely review. We look forward to your next purchase. :)
Find out how Zala Hair Extensions compares to other Beauty Product Brands
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- 2 reviews
Worth every cent.
Such a fantastic range of products for everyone and an easy purchasing process from start to end. Excellent service with tips on how to style and wear your extensions and different lengths and colours to suit everyone. Second time buying off Zala and so does my hairdresser. The hair quality is amazing. Tried and trusted and best in the business.
Hi Danya,
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair e...
Terrible products and awful customer service!!
Worst Company i have ever had to deal with. I reached out to them with the email attached below which explains my issue with their tape in extensions. I got asked 16 questions about how i maintained them and there resolution was sending me a free treatment and $30 store credit! This is awful as i am after a full refund as stated on there website. They have been no help and a pain in my head. I will never purchase anything from this company ever again!!! “I purchased and had installed some Zala extensions roughly 20 days ago (just over 2 w...
Read moreeeks). Unfortunately i have had to go back to my hairdresser because they have gone GREEN! I do not swim in chlorine. My hairdresser told me not to use blonde shampoo or anything protein based and i haven’t been. I have done everything that i am supposed to do to look after them and maintain them, but on top of the fact they have gone green they are also really frazzled, frizzy and look old. We have tried cleansing them and nothings made a difference. I have had to get them removed due to the fact they look awful and will not be able to reuse them. I am really really upset as this was my first time trying extensions and first time trying tape in extensions through Zala. I had really high expectations as zala is such a highly regarded brand but to only get 20 days use out of a product that cost me around $400 is really upsetting. I will send through some before and after photos of the extentions. not to mention its also stated on your website that they are supposed to last 3-9 months. When they were first put in i had so many random people telling me they looked amazing which i totally agreed with. But now 20 days later i have random people asking me why my extensions don’t match anymore and look not great”Hi Jade,
Thank you for your feedback, I am the resolutions manager at ZALA & was upset to hear about your experience. Can you please let me know your name or order number so I can personally investigate this & help you ASAP?...
Read moreI am confident I can help with your concerns. Thanks in advance - Tey- Verified
10/10 hair extensions!!
10/10 hair extensions, I have ordered from zala 4 times now I just can’t stop coming back and ordering more!!! Love it
Hi Amber,
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair e...
- Verified
Love the pony extensions!
It’s so soft and easy to style.
Love the colour, it’s the perfect match.
I would definitely recommend getting the pony!
HI Lily,
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair extensions. ...
Read more Looking forward to your next purchase with us! ;) ----SOFT AND SUPERFAST DELIVERY
I was stunned by how fast it shipped. i combed the hair many times, and even then, the hair didn't shed. i would highly recommend it, although my hair color wasn't a perfect match since I have a mix of black and dark brown besides that, I love it.
Hi M,
We are glad you are loving your ZALAs! We take pride in the quality of our sets as we only use the highest grade of hair in the market. Thank you for this very lovely review. We look forward to your next purchase. :)
- 2 reviews
Love them!
Have always bought from Zala Hair Extensions and love the quality and cost. Blends perfectly. These extensions are easy to apply.
Hi Teneille!
We are glad you are loving your ZALAs! We take pride in the quality of our sets as we only use the highest grade of hair in the market. Thank you for this very lovely review. We look forward to your next purchase. :)
I feel confident
The delivery was super fast, got in in just 3 days. They absolutely got my colour match right. I love the volume and how well they look on me. my boyfriend keeps complimenting me on how I look ;). Super grateful, I feel really confident.
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair extensions....
Read more Looking forward to your next purchase with us! ;)PERFECT MATCH
Website made colour matching very easy! Perfect colour and length, blends seamlessly in with my hair. Definitely confident these will help make wedding hair dreams come true!
Hi Alice,
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair e...
- 2 reviews
Fixed order
I originally was unhappy with one of my products, however after reaching out they had fixed the error and replaced my order with the correct one. Am happy with the 20inch Halo I now have received. And hope the good customer service continues with the company.
Hi Rama,
We are happy to see you were impressed by our services! :) Our customer service team always works hard in delivering the best assistance.
Definitely worth it
These extensions are actually worth the price. It's hard to find online extensions that don't tangle, break or fall apart. I do make sure to take care of them but even with daily use, they lasted me months. grateful for this awesome purchase
Hi Adrienne,
We are glad you are loving your ZALAs! We take pride in the quality of our sets as we only use the highest grade of hair in the market. Thank you for this very lovely review. We look forward to your next purchase. :)
- Verified
The best hair I have ever had!!
I bought the clip ins and a pony tail and was delighted with the quality. It blows my mind absolutely worth every cent I have paid
Hi Saskia,
Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair extensions. ...
Read more Looking forward to your next purchase with us! ;) Regards, ZALAExceeded expectations
Purchased the volumiser with very little expectations as I had seen a few negative reviews floating around however I was blown away on how beautiful the extensions are!! I did give them a slight trim at the bottom to blend better and they do blend better curled. Shipping was super quick as well.
Hi Tara,
Thank you so much for taking the time to leave a superb review and for choosing ZALA for your hair extensions. We appreciate that very much. We are glad to hear you are loving your ZALAs! We...
Read more only supply the highest grade and best thickness composition of hair on the market so it's definitely worth it. :)Long time customer, not going anywhere
can't get enough of zala. I've been a customer for 5 years now and have never been disappointed. I have recommended them to all my friends
Hi Stefanie,
Thank you so much for being such a loyal customer! We appreciate that very much. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad...
Read more that you loved the quality of our hair extensions.Extra Information
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Hi Helen,
Read morextensions. Looking forward to your next purchase with us! ;)Thank you so much for the wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad that you loved the quality of our hair e...