I wrote to them last week asking where my sandals were, there has been no response. They should be honest and tell us howling it will take for things to get there before we buy them so we know howling we have to wait.

I'm never buying anything from them again. Takes too long.

I have ordered 3 times now from Zulily and always hoped the bad quality was a one off no such luck . I am not going to order anything else from this site a waste of money inferior goods

So easy to navigate the Website, great pics of Products, great selection. Amazing quality, sizes recommended on size charts completely accurate!!! Extremely fast delivery. I would not hesitate to recommend them and will definitely keep shopping here.

I’m a fan of Zulily, if any problem with my purchases, they answer quick and I get my refund back. No dramas, nice variety of products, although delivery takes longtime to arrive other than that no problems

They said they were selling a nice dress and showed images of it, but when I bought it they just sent me a kids barbie doll dress. They never said it was a Barbie doll dress and I thought that I was getting a good deal. Never again!! Dont buy from these people!!!!

I have been buying from Zulily for years. Love their tunics! Note though, that there is a size chart for every item of clothing as sometimes it changes. I have my chest, waist and thigh measurements written down so I can check them. I have found the quality to be high, and if the clothes have to be sent from Asia the site tells you how many days it will take. Well worth the wait for me as I receive many compliments even from nice strangers.
If you don't like what you've received send them an email and they'll have the refund in your bank really quickly.

*** RESOLVED ***
I ordered an item early in November, paid with shipping via Paypal.
Received a message it was not going to be shipped by the OEM vendor, as zulily had not allowed sufficient shipping charges. The tracking link was blank.
Emailed zulily to ask how they would rectify... no answer.

[___ deleted critical text.___]

AND IT ARRIVED ! - I take back my words... their communication could be a lot better, but to their credit, the item arrived intact. Thanks Zulily.

I have been shopping with Zulily for years,but the last six months the quality of their items has been getting worse.Once they had a toll-free number to call in Australia,now there is no phone number at all and trying to navigate their contact page is impossible.Such a pity because they do have some great items,they need to check some of the companies selling through them.The quality is atrocious.I have cancelled my account,until they improve.

Zulily has the easiest website to navigate. The fit is firm but extremely comfortable and have good stretch. I’m very happy with the quality of All my Zulily clothes. I don’t shop anywhere else online.

Today I received a charcoal ruffle sleeve sweater size XL as I ordered.
BUT: quality very cheap look and the size way to small to be XL. MAYBE a MD.
Not a happy at all.

I have been buying items through Zulily for a number of years now. I love the variety of items and that it gives me access to fashion that would be difficult to source in Australia at usually very good prices. The few times that I have had issues, customer service have been in touch quickly and provided a resolution that exceeded my expectations. In fact, customer service is second to none across my extensive on-line shopping experience.

I really like ZULILY. Bought quite a bit from them. They are based in the United States. If you like UNIQUE things and clothes. They are great. From my dealings, they don't accept RETURNS. When you buy clothes etc. They are in US sizes. So be aware of that. They have a conversion table for sizes most of the time. There is a negative too. It usually takes awhile to arrive. At least a month. I am giving this advice as well. They have a amazing Christmas selection. My advice is to order it when you see it. Don't delay. Christmas sales are throughout the year.

First time buying from zulily, Great products, tracking was easy to follow and accurate, products were exactly as advertised. Great quality, great packaging .i would definitely buy again from Zulily. One happy shopper

Zulily is an online shopping site that has one beautiful pieces to buy from clothing to shoes.I received a parcel the other day and the jewelry was missing.Unlike all other online sites I have used and had stock problems with; this site has a 1800 or 300 phone number.They were very polite and helped me immediately.No silly taking photos of parcels and being questioned about your honesty.Veryy happy and will stick with this site from now on.

Bought a few pairs of shoes and they all fit perfectly. Only one pair had a bit of a problem with one zipper. I have sent an email and got a reply within 3 hours. Unfortunately the boots were out of stock - so the lady gave me an immediate refund and 10$ store credit. Honestly - I am more than happy with my whole order and I will most certainly buy there again

I ordered three items as a present for my 5 year old granddaughter. Although two of the items were allegedly mailed to me, I never received them. The third item had not been posted and was no longer available for re-order. After phoning Zulily they immediately issued me not only with a full refund, but gave me a $20 credit towards my next order.

I placed an item in the cart and continued shopping for a while. When I went back into the cart to make the payment I viewed the item again to make sure I chose the correct size. As soon as I entered the credit card details and paid I noticed the price of the item increased by $10. I emailed the company but was given a spill how customer service is very important to them but they didn’t correct the price and refused my request for a refund. Watch out this company is untrustworthy

Overcharged nearly 1 month to deliver, some items processed on order and charged for but not delivered and when I tried to review order it is empty even though I viewed it a few days ago. Ordered bib necklace but the opening wont even go past the front of the neck (I’m 12/14 size). It would probably fit a small child.... Worst company ever!!!!! Over charged and items left off the order. Total rip off!!!!!!
No invoice received - will be reporting company to fair trading.

My items where never deliver to me. After 1 month waiting I called them and told me they could not ship the products and they did not know when they were going to be able to do it. After 5 more calls nobody can give me an answer. I let them know that I still want the products and after another week they cancelled the order.
Never buy anything else from them. Terrible service!