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Lori W.Sydney, NSW
Excellent service
David from the Hornsby Westfield branch, was absolutely fantastic. Very professional, knowledgeable and really pleasure to deal with. He made the whole experience very easy. Thanks for all your help David.
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Mary is Awesome. She recommend my 2 pairs of glasses and they're my favourites now. Thank you!
The store layout is nice, clean and easy to browse through.
Mary is friendly and helpful. Actually, all the staff were friendly.
The brand that Mary recommended suited my needs. I wanted a frame that is light.
Thank you Mary for your patience.
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Eye Testing and selection of new glasses.
Had eye checked before ordering new glasses. The service was friendly, efficient and very helpful.
They were very professional in their testing procedure and wouldn't hesitate to recommend them to others.
They have a large selection of frames ranging from standard to high fashion with a price range to suit everyone.
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Anuja U.Sydney, NSW
Very Good experience with Hornsby Westfield 1001 optical
I was satisfied with 1001 optical & the customer executive showed us good sunglasses and also offered us some budget friendly pair of sunglasses. Excellent shop to buy the Rayban Sunglasses
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Excellent shop in Hornsby
The staff Joon is excellent, really helpful warm welcome to the customers and good service provided, wide range of products to choose from, special discount available, and recommended the store to our local friends.
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Alex G.Sydney, NSW
Great customer service and products!
Great service from Sam. She was so helpful teaching me how to put in contact lenses and she provided the perfect script for me. It’s so nice to see clearly again!
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Stay Well Away
Worst service ever. I went in to pick up my son's glasses and first I get told they haven't come in, then someone else comes out from back and states in fact they have come in. When I receive my 2 for $199 glasses there was only one pair. When I questioned where the other pair was I was told I only asked for one pair which was clearly not the case. I explained we had purposesly chosen the 2 for $199 range so my son could have one pair at school and one at home but they just ignored me and said I had misunderstood. They had already charged ...Read more
me an additional $160 for the lenses as they weren't single vision and they said to get the 2nd pair there would be another additional charge. So I walked out paying $200 for one pair of frames(which had clearly been advertised as 2 pairs for $199 single vision) plus $160 for one set of lenses - a complete rip off! Go to Specsavers!Similar opinion? Write a review on ieatwords.com.au!
PhilSydney, NSW
1001 optical Penrith saved me
My 3 year old had scratched the lenses of my glasses, I made an appointment with Specsavers in Blacktown and they kept me waiting for over an hour just sitting there so I looked online found 1001 optical, in Penrith booked an appointment went straight there had eyes tested picked new frames and was out the door in less time than I sat waiting at Specsavers so this is my new store!
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Michael H.Sydney, NSW
2020 product and service
Been visiting Chatswood Chase store for many years, the team has been fantastic from purchase to after sales, especially Ray who always managed to get me the glasses that I need.
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Belinda E.Sydney, NSW
Professional service
Very happy with my new coach glasses, second time I have purchased my prescription glasses from this shop A1 quality and service, highly recommend, well priced, excellent quality, and staff are knowledgeable
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Noah D.Sydney, NSW
Excellent Professionally Exceptional Customer Service @1001 Optical Mt. Druitt
Staffs were so kind, helpful, always smiling, especially Gen, they wil nt only gve u wat u wnt, but wil helpd u w/ wat ur eyes really needs. Hghly recommended!
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Fantastic glasses and optometrist
Thinned my lenses due to my high script with a very reasonable price. I was very satisfied with the testing and the range of frames offered. Samantha was patient throughout the whole process
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JojoSydney, NSW
What a joke
After years of wearing cheap glasses from overseas, I decided to splurge and buy an expensive pair again as my eyes were getting sore from the cheap lenses.
Spent weeks hunting for the right pair of frames, and was very particular about which lenses I bought. After picking everything, the rep pushed and persuaded me into getting UV protection. I had 2 reservations:
1) why do I need it? When I wear contacts and before I worse glasses I didnt have it, why should I add it in?
2) my classmate has them and they tint the lenses yellow, which she now...Read more
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HallisaSydney, NSW
Excellent customer service
I had lost my prescription glasses the day before and I was in dire need for a new pair which suited my very particular tastes, luckily David who guided me about helped me find a pair which were originally sunglasses with a very unorthodox lense. Though complicated to configure to such a lense, June managed to craft one within a day and thanks to them I can go about my day! Amazing service, would recommend.
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Great service! Professional and good range of glasses
I have been their customer for over 7 or 8years and I always go back to them. Their service is great especially the manager Joon, he care about customer and always very professional. I would recommend my friends to go to him.
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Samantha at Macquarie 1001 optical - exceptional & professional!
I visited Macquarie 1001 Optical and saw Samantha. Wow! She was so thorough & professional! She also picked which glasses would suit me first pick!! Definitely going back each year for my eye check!
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My 1001 Optical Experience @ Westfield Eastgardens
I am privileged to be a very loyal customer with 1001 Optical for the last 5 years, because, the team at 1001 Optical is very caring, highly efficient and provide quality customer service.
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Wonderful Team
I visited 1001 optical @ Hornsby to have an eye test, Kelly was amazing and was very kind & understanding.
My new glasses are perfect and they did a rush on them for me as I needed them quickly, I had them in 4 days.
Wonderful service and a wonderful team.
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wongSydney, NSW
- Verified customer
Excellent Professional Service
I together with my wife visited 1001 Optical in Chatswood Chase in late September and Early October 2022. We both were served by the same optometrist Ms. Annie Yu. We experienced the service was professional, patient, understand the need of the client and willing to do some more extra for the benefit of the client. The service was very much impressed and appreciated.
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JanineSydney, NSW
Excellent service from 1001 Optical in Chatswood Chase
I took my 93 year old father to 1001 Optical Chatswood Chase for an eye test. The optometrist (Francis Chen) was very professional and patient with my father who is hard of hearing. Francis diagnosed advanced macular degeneration in one eye which a previous optometrist (from another company) did not detect over the last several years. He was professionally negligent.
I highly recommend Francis for his thorough examination of my father's eye sight.
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Questions & Answers
Paula B.asked
I’m after a Gucci pair of sunnies and you sell them half price. Just wondering if they are original
No answers
Junasked
How can I enter my feedback for top ryde 1001 optical shop good service?
No answers
Carmenasked
I got my prescription glasses some months ago, but I think I got the wrong color, I ordered a green one but got an orange one, know I should have taken it back the first few days, but I just want to know if they can change this eyeglasses?
No answers
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