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Reviews

3.3

98 reviews
5
(52)
4
(6)
3
(0)
2
(3)
1
(37)
  • Transparency
    3.6 (33)
  • Customer Service
    3.7 (37)
  • Loan TypeFixed Rate (29) · Variable Rate (2)
  • Application Process
    3.8 (39)
  • Timeliness
    3.8 (38)
  • Loan Term5.286 years (14)
Previous
Next

Great

published

No fuss very very very quick!!!



1 comment
360 Finance
Customer Service F.360 Finance

Thanks Darryl - I am guessing we were quick :-) Glad we could assist you.

Super fast and super helpful

published

360 finance contacted us immediately after applying online and had approval the next day . They called throughout the whole process to keep us updated and we could call anytime and they always answered to ask any questions . We can not fault the experience . thank you 360 finance

1 comment
360 Finance
Customer Service F.360 Finance

Thanks Melissa for taking the time to provide feedback to us on your experience. Glad we could assist you :-)



Outstanding Service from Simona Letu and 360 Finance

published

My dealing with 360 Finance was great especially with Simona Letu. Process was quick, easy and got me the best deal available. Will definitely use 360 Finance again.

1 comment
360 Finance
Customer Service F.360 Finance

Thanks Jason for the feedback about Simona. We are glad we found your best rate finance solution. We will pass your feedback to Simona.

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Deb

DebGeelong

  • 3 reviews

Load of lying crap!

published

Applied for a personal loan and it was approved. I then decided to think about it for a while (1 month). They agreed kept my info and I called them after a month. I had exact same income, details, nothing had changed. All of a sudden it’s no longer approved and declined! I asked why was it approved 1 month ago and now not?? The consultant said “I don’t know mate”. Disgraceful, unprofessional company. Never again.

1 comment
360 Finance
Customer Service F.360 Finance
Alana D

Alana D

  • 2 reviews

Liars - False Claims - Done use them

published
1 comment
360 Finance
Customer Service F.360 Finance
HSJ

HSJBrisbane

  • 3 reviews
  • Verified customer

Thank you so much!

published

Reading all the bad reviews made me very angry. My experience applying for a car loan was nothing short of fantastic and I got a very good deal as well!
360 finance offered great interest rates if you have good credit history (your rates will increase if your credit history is less than ideal). Their extensive network of financial institutions made shopping for the best rate easy as.
Applying for finance was so easy, professional and convenient.

1 comment
360 Finance
Customer Service F.360 Finance

Thank you for the review HSJ. Glad we could assist you :-)

  • Verified customer

Quick and best rate in Aust for a motorbike

published

Great service from a really helpful guy by the name of Stephen Swann. Super fast and best rate in Aus for a motorbike loan. Highly recommend.

1 comment
360 Finance
Customer Service F.360 Finance

Thanks Harley for your review :-) We will pass this on to Stephen.

Yavee

YaveeSydney, NSW

  • 5 reviews
  • Verified customer

Dont even deserve single star - Absolutely Pathetic

published

Dont know how their business survives. I sent them requested documents 8 days ago and heard nothing back. Today I emailed them and they replied asking for same docs.

They called me 5 to 6 times for initially.... But once I spoke and sent docs, never heard a word from them.

Never ever 360 FINANCE.

Absolutely unprofessional attitude

published

Wanted all documents prior to providing any interest rates or repayment figures. Shared way too much detail with potential seller of the vehicle In was looking to purchasing. Actually said on phone we don't put figures in writing but only do it verbally. Would recommend giving this mob a wide berth. Very aggressive and found a arrogant in their demeanour. Would not answer my questions on loan fees, rates exit fees etc.

Avoid at all costs.

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Ashley

AshleyRedbank Plains

  • 14 reviews

Absolutely useless.. AVOID AT ALL COSTS

published
Brian

BrianPerth, WA

  • 3 reviews

None Better, fast, efficient and friendly

published

Great service, I've used them 4 times and have never had a problem, I'd recommend them to anyone.
1 phone call, answer a few questions and get an answer the next morning, 4 applications and 4 approvals, totalling $210k

Don't bother making an online enquiry

published

Sent an online enquiry to obtain a quote for car finance. Their website stated they would contact us by phone first, then by email within 24 hours. It's been 3 days now & still nothing. Don't waste your time with these muppets.

Linda McKay

Linda McKay

  • 2 reviews
  • 2 likes

Not Happy

published
Sam L.

Sam L.Sydney

  • 5 reviews

Don't bother with them

published

Saw their ad on the net, filled in details and they called. Was put off straight away by the hard sell, guy was trying way too hard. And would not quote any figures, way too vague and then wanted all documentation as part of the "process" before any numbers could be given. Then went straight to rude when I informed him that another broker had supplied me with ball park numbers straight away.
Lol!!! I declined their services, of course

Giving them business is wasting their time. Move on don't waste your time with these idiots

published

According to their slogan "We can beat anything but according to them you are wasting their time".
Spend 16 mins on a call giving them personal information and then you get told that you are wasting their time.
There is no sense in how to treat customers.
My Customer Experience with them was appalling.
A customer trying to give you business is never a waste of your time !!!!

1 comment
360 Finance
Customer Service F.360 Finance
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Do not use under any circumstances - BEWARE

published

Would not use or recommend to anyone. Ensure you ask about all their fees, charges, loan exit fee charges for paying the loan out early and the interest rate prior to anything. The fees add up to hundreds and possibly over a thousand dollars just for a basic car loan for a person with a good credit history.
Do your self a favour go direct to the bank or lender, do not use this company ever...

The Captain

The CaptainPort Douglas

They call it 360 finance...because all you get is the run around

published

Advertised rates are crap...promise you the world and all you get is an atlas, Don't waste your time with these clowns.

Mel123

Mel123Melbourne

  • 3 reviews
  • 3 likes

Ask what their fee is, I was told $900+ !!!

published

Beware they are very quick to process your application and once approved they told me the lender however even at that point they could not let me know the interest rate of the loan. Alarm bells started ringing when they told me that their fee was $900 plus to set up the loan plus the lenders fee. At this point they were very forceful in obtaining the tax invoice for the new car purchase however we didn't get that far as I was quick to decline their offer seeing as they could not disclose the interest rate of the loan at that stage! Be careful.

Phil Wild

Phil WildBrisbane

Outstanding service

published

These guys really know their stuff. Repayments were lower than my own bank could offer, and I've been with that bank for more than 20 years. Even the dealership couldn't come close to the repayment. Would definitely recommend 5 stars

Quick and easy to deal with.

published

Applied on line late Friday and received phone call Monday. By end of week loan approval. Two months later my Camper was ready to pick up. One phone call to let Gary Thomson know and finalised loan. Good selection of extended warranties and insurance options also provided. Thanks again Gary will definitely share my experience with others.

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Questions & Answers

Alan Holley

Alan Holleyasked

You have taken £90 out of my account without my permission...And I don't even live in Australia and i haven't applied for any kind of loan
PLEASE ADVISE WHY THIS HAS HAPPENED? ?

1 answer

Dear Alan,

Thank you for your message. Unfortunately, these transactions have not been instigated by this business. We are a legitimate finance broking business, licensed by the Australian Securities & Investments Commission & are a subsidiary of one of Australia’s largest public companies. We do not direct debit accounts either in Australia and certainly not international accounts.

We have seen a dramatic increase in emails related to this recently. Please contact your bank to put a trace on this payment to find where it has originated & to notify that it is fraudulent.

We apologise that we cannot be more helpful at this time.

Please see below links for companies that we have found in the UK that might be the ones charging you;

https://companycheck.co.uk/company/09477517/FINANCE-360-LIMITED/summary

http://www.fca.org.uk/news/warnings/360-financial-limited-clone

Kind regards,

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