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Reviews

3.3

98 reviews
5
(52)
4
(6)
3
(0)
2
(3)
1
(37)
  • Transparency
    3.6 (33)
  • Customer Service
    3.7 (37)
  • Loan TypeFixed Rate (29) · Variable Rate (2)
  • Application Process
    3.8 (39)
  • Timeliness
    3.8 (38)
  • Loan Term5.286 years (14)
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Kylie

KylieHunter Region, NSW

Excellent service

published

Thankyou to Matt Thompson from 360 finance for doing everything he possibly cld to help me get my daughter into her new car. Matt was always available whenever i needed him & if he wasnt, Matt would always ring me back asap.
Thankyou again from the bottom of my heart.
Cheers
Kylie



Renee

ReneeCairns

  • 4 reviews
  • 2 likes

First time loan experience was the best

published

It was my first time to finance a car and from day one I had one worker (Gerald) who help me throughout the whole process. Thanks again!

1 comment
Renee
Renee

Would recommend 360 Finance to first time lenders

Service was outstanding

published

Emma Xielo was excellent to talk too she knew what I wanted and went above and beyond to see that I got it. I enjoyed talking to her very polite and friendly.

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Diram611

Diram611Perth, WA

  • 3 reviews
  • Verified customer

Great company to deal with!

published

We found 360 Finance by chance online while trying to decide who to approach for finance. As we hadn't heard of the company before we were a little hesitant but they were great.
Our consultant was very thorough and followed up at every stage returning calls and providing information when he promised.
His job was made harder by the car yard not doing their jobs properly but he handled it well and got it sorted.
We would definitely recommend them.



Gk_2v

Gk_2vSydney, NSW

  • 5 reviews

Great service and good rates

published

Good rate & a personal service with having your own loan consultant. I would like to see more transparency upfront with repayment amounts as the website shows 'rates from as low as 4.4%' and that seems too good to be true - I wonder what it would take to get this rate!?! Even with this I would definitely use 360 finance again and wouldn't hesitate to recommend them to my friends and family.

360 Finance said it can beat any lender at their rate minus 0.5%. Oh it is a crap!

published

Very terrible communication with the finance consultant named A. M. He never get into the main points: interest rates, loan term and fees which I have already mentioned in my email. Just try to go around and around and let me waiting for a long time. One evening during the period, he called me and said we can beat any lender with 0.5% lower rate. Finally, he said the interest rate will be decided by the lender. I will never recommend 360 Finance to anyone!

Kayhan

KayhanSydney

  • Verified customer

Promised 5% finance, got 17%

published

Biggest Rip Off Company There Is!

published

Stuff Around

published

Biggest stupidest company ever.
Got stuffed around for 2 and a half weeks and still nothing from them. Never got back to me when I would call, or email. It's a joke.
[name removed], you're supposed to be the manager. You're ridiculous.

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Unknown

UnknownGold coast

  • 5 reviews
  • 11 likes

Lies Lies Lies and more lies!!!

published
James

James

  • 2 reviews
  • 7 likes

Good experience from start to finish

published

Process was simple, simon was honest and the rate he secured for us was really good. Would use 360 again!

KymL

KymLAdelaide

  • 2 reviews
  • 1 like

Thank you 360 finance

published

I enquired online and from the first phone call to to picking up my new car the staff I dealt with were fantastic. I will use 360 finance again.

JVid

JVidGreater Melbourne (Outer), VIC

  • 2 reviews
  • 3 likes

Informal with the whole "Facetime" thing and lots of headaches.

published
benron_77

benron_77

  • 2 reviews

Spoiled My Plans to Pick Up My Car

published

Had arranged finance with Car Dealer and was all approved and set to pick up my car today. When called to arrange time to pick up the car was advised by dealer that because I had called 360 finance earlier I would have to go through them as a result all my plans were spoiled.

I had contacted the broker prior but he was not able to advise any repayment rates whereas the dealer was able to provide all the repayments advise on the spot without first having me to commit to finance of any sort. Rates were given for my consideration.

Did not call me to advise they had cancelled my approved finance at the dealer because they are 1 company and that I had to wait for them... response is at a snail's pace to say the least.

False promises

published

360 finance said we could do weekly payments come to find out we can only make monthly payments with higher interest. Also said our weekly payments were $123 come to find out this months payment divides to $132 a week, not happy 360 finance.

1 comment
360 Finance
Customer Service F.360 Finance
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Darrin

DarrinBrisbane

  • 2 reviews
  • 2 likes

The best

published

I got a no doc loan for my new fgx xr6 falcon today easy as great rate my broker Chris Taylor is the best nice helpfull bloke if i ever see him i a pub I'll buy him a beer.

Great experience!

published

As a customer of 360 Finance for over 3 years and having financed 3 vehicles with them, I can honestly say that dealing with both Tim and Phil has been a pleasure. Very professional and great customer service. Thanks 360!

Tsquared

TsquaredTownsville

  • 5 reviews
  • 14 likes

Misleading

published
Page 5 of 5
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Questions & Answers

Alan Holley

Alan Holleyasked

You have taken £90 out of my account without my permission...And I don't even live in Australia and i haven't applied for any kind of loan
PLEASE ADVISE WHY THIS HAS HAPPENED? ?

1 answer

Dear Alan,

Thank you for your message. Unfortunately, these transactions have not been instigated by this business. We are a legitimate finance broking business, licensed by the Australian Securities & Investments Commission & are a subsidiary of one of Australia’s largest public companies. We do not direct debit accounts either in Australia and certainly not international accounts.

We have seen a dramatic increase in emails related to this recently. Please contact your bank to put a trace on this payment to find where it has originated & to notify that it is fraudulent.

We apologise that we cannot be more helpful at this time.

Please see below links for companies that we have found in the UK that might be the ones charging you;

https://companycheck.co.uk/company/09477517/FINANCE-360-LIMITED/summary

http://www.fca.org.uk/news/warnings/360-financial-limited-clone

Kind regards,

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