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99 Bikes QLD, Brisbane CBD
Daniel T.South East Queensland, QLD
99 bikes lie about having price matching policy then refuse to price match.
I went to 99 bikes Elizabeth st Brisbane city to buy a ninebot es4 electric scooter. I went there because they had a finance option but there was another shop advertising the ES4 over $100 cheaper. I asked in store if they had a price matching policy, the guy said sometimes but not this time, he said the other store was too cheap and they couldn't match the price. 99 bikes sold me the scooter for just over $100 more than the competitors advertised price.
When I got home I searched online to see if 99 bikes do have a price matching policy, whi...Read more
ch they do. So I filled out the online price matching form. Here is the thing, an ES4 is just an ES2 AND an external battery. There is no scooter that comes in a box that says ES4. When I got my ES4 99 bikes billed it as an ES2 and an extra battery. 99 bikes refused to price match because they say I didn't buy an ES4 as my receipt says ES2! so sneaky. At every turn they just tried to close out my request for price match. So I filled out a new price match request, this time for an ES2 as the competitors shop also sells the ES2 for over $100 less than 99 bikes. Now 99 bikes are ignoring the ES2 price matching request. 99 bikes is the most unethical bike store I have ever dealt with. They lied to me in store about having a price matching policy then they gave me the run around through their website, trying to close my request and any available chance. I will not be shopping there again.Similar opinion? Write a review on ieatwords.com.au!
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