After 3 months of use the net ripped and has kept on ripping which is a chocking hazard to the kids. The velcro holding the net to the poll has all split and can't go around the polls anymore. I only give it another star as the rest of the trampoline is still in tact.

We kept our trampoline under cover and was not used a great deal by our 3 year old. When the net ripped (in less than 9 months) we were told it was due to excessive force". After being asked to find receipts, send multiple photo's and poor communication, we were told the same thing. Definitely a shonky product that I would not go near again even if it was free!!! I will definitely spend the extra money and get another brand next time.

Our daughter received this as a gift from her grandmother. Within 12 months, the spring padding began to fade and disintegrate. One of the netting poles bent in the wind and the netting itself was starting to tear. We had moved states and didn't actually set up the trampoline until a year after it was purchased, so we didn't see the wear until it was out of warranty. We bought new spring padding to extend its life but now the protective net is torn to pieces and needs replacing. The fact it is an odd number (9 foot) makes after market parts harder to get and more expensive. The whole thing will be landfill soon, not even 2 years after it being set up for the first time. A colossal failure of a product.