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AJZSydney, NSW
- 2 reviews
- 6 likes
- Online store
- Verified customer
Fast and Easy
Quick delivery and always great prices. Such a good range of brands and always promotions on offer. Love the samples always thrown in and the chocolate is such a nice touch when opening up my package!
1 comment
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Review collected in partnership with Activeskin
CherylCentral Highlands and Goldfields, VIC
- 2 reviews
- Online store
- Verified customer
Fantastic !!
It was so easy to navigate around the online store & find what I wanted.
There is a great range of products available which I am extremely satisfied with.
The quality of the products I purchased is very high !!
1 comment
Ben W.Activeskin
Hi Cheryl, We are so happy to hear that you are extremely satisfied with us here at Activeskin :) This sure has made our day! Thank you for your feedback! Thanks, Simone x
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Review collected in partnership with Activeskin
Lisa
- 2 reviews
- Online store
- Verified customer
Overall satisfactory online shopping experience
I did initially have trouble logging into the website to access my Wishlist, but once I had reselected my items, I had no trouble logging in during the checkout process. From there it was a great experience, with a straightforward checkout procedure, prompt and clear email updates as to what stage my order was at, and even a confirmation email when my order was delivered. The parcel was well packaged, and I even received a KitKat chocolate as a freebie :). Thanks Activeskin!
1 comment
ActiveskinActiveskin
Hi Lisa, Thank you for your lovely 5 star review! We hope you enjoy your products and the Kit Kat :) Have a great day! Thanks, Simone
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SimoneSouth East Queensland, QLD
Always a great experience
I have been ordering from Active Skin online, 2 - 3 times a year, since 2013. Never have I had any issues. Everything arrives nicely packed, quickly and always comes with a little treat inside (usually chocolate - which I love)! and after spending many times looking for a cheaper price, I have always come back to Active Skin because their prices are the lowest I've ever been able to find.
Thanks for being a good reliable company!
1 comment
ActiveskinActiveskin
Hi Simone, Happy Monday! Thank you so much for your 5 Star Review! We appreciate your loyalty so much and are so pleased to hear that you are happy with the services we are providing! Have a lovely day! Thanks, Simone (Great Name by the way) :)
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- Online store
- Verified customer
Fabulous service
Active skin had the vanilla bean diffuser I wanted - the cheapest price and as for the super fast delivery - it was super. I order on Tuesday afternoon and I received an MSG at 8.23am today (Thursday) to say that the item was in my Parcel Locker, awaiting collection.
Many many thanks Active Skin...very happy customer :)
1 comment
Ben W.Activeskin
Hi Lesley, I'm very happy to see that your order was delivered promptly. Thanks for the kind feedback.
Have a great day.
Simone
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Review collected in partnership with Activeskin
- Online store
- Verified customer
Awesome service!
I was so excited to receive my activeskin package within just 48 hours of ordering. The nail polish was thoroughly bubble wrapped to prevent damage, and it also included free samples with my purchase. I will definitely be ordering here again!
1 comment
ActiveskinActiveskin
Thank you for your 5 Star Review! We can't wait to see you back at the Activeskin website again :) Thanks, Simone x
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- Online store
- Verified customer
economical skincare at it's best
Active skin was where I found the cheapest price on the products I wanted. Products were delivered promptly and the quality of them is fantastic- I will continue to use Active Skin and will recommend it to others.
1 comment
ActiveskinActiveskin
Thank you Briallen for your wonderful review! I can see you purchased Skinstitut products, what a great brand! I am so pleased to hear that your order was delivered promptly also :) Have a wonderful day & enjoy the products! Thanks, Simone x
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Review collected in partnership with Activeskin
Amazing company !
I regularly order Pelactiv skincare on here for my mum and its such an amazing company to order from ! Prices are cheaper than what they normally retail for. Delivery has always been great and speedy, very happy with this company and highly recommend them.
1 comment
ActiveskinActiveskin
Hi James, We are so pleased to hear that your mum is Pelactiv Fan :) Thank you for passing on your beautiful feedback :) We are very happy to hear this! Have a great day. Thanks, Simone
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Micaela J.Southwest, VIC
My essential supplier for skin and body products!
Firstly biodegradable filling protects the gifts as they arrive - so no extra guilt there!
Products are always in impeccable condition and with plenty of samples! Pricing and product availability are awesome!!
1 comment
ActiveskinActiveskin
Hi Micaela,Thank you for your 5 Star Review! We do everything we can here at Activeskin to make sure that we are helping the environment also with our packaging and also our biodegradable filling :) Have a wonderful day! Thanks, Simone :) x
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nickirobSouth East Queensland, QLD
- 3 reviews
- Online store
- Verified customer
so easy to deal with
They always so good to deal with. Active skin always have great prices and promotions. Huge range of products. Super fast delivery. I always love getting the free samples too !
1 comment
Ben W.Activeskin
Thank you so much for the kind feedback Nicki. I've shared your lovely feedback with the team. Have a great day! Yvette ;)
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Review collected in partnership with Activeskin
Amanda
- 2 reviews
- Online store
- Verified customer
Very happy, great service!
The online store was really easy to navigate, great range of products. I purchased some Sigma make up brushes, which I really like. Overall very happy with service and would purchase from them again.
1 comment
ActiveskinActiveskin
Hi Amanda, thank you so much for the 5 Star Review! Sigma is a great brand and has some great brushes :) I am so pleased you are happy with the service also that we have provided. Have a great day. Thanks, Simone :) x
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MarissaGreater Melbourne (Metropolitan), VIC
My absolute favourite online store!
The range of products are amazing. The website is very easy to use and they deliver the products super fast. In love with this website and I would recommend to everybody.
1 comment
Ben W.Activeskin
Hi Marissa,
Thank you so much for your 5 star review :)
Our Warehouse Wonder Women work very efficiently to ensure all packages are lovingly picked, packed and dispatched as soon as possible. It is w... Read more
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customer_first_namecSouth East Queensland, QLD
- Online store
- Verified customer
Impressed with my parcel from Active skincare
Easy website to use, I ordered 2 full size ASAP products & received 3 x mini samples in the same range which is great I will try products tonight. Loved that the packaging is recylced and a chocolate too, I was most impressed. Looking forward to getting some good results from ASAP firming eye lift & ASAP anti-aging night cream. I would love to purchase the whole range but is little expensive.
2 comments
ActiveskinActiveskin
Thank you so much for your lovely feedback & 5 star review! We appreciate this so much! The filler that is sent with all orders is called bio-fill and this is 100% biodegradable also! It can be used i... Read more
n compost, and is very environmentally friendly. It also dissolves when water is added to this :) .ASAP is such a beautiful brand with great active ingredients. I am sure you will see fabulous results with this brand :) Have a wonderful day and long weekend. Thanks, Simone xxMy pleasure Simone have a great Easter.
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Review collected in partnership with Activeskin
- Online store
- Verified customer
Perfect just as ordered
Had a hiccup with online purchase but staff support next day was excellent. Product was very competitive price and delivery seamless. Product is fantastic on my frizzy greying hair. Now manageable.
1 comment
ActiveskinActiveskin
Hi Jen, I am so pleased that our customer service team attended to your query straight away and this was sorted for you! Thank you for your feedback also! We really appreciate this. Have a great Easter long weekend. Thanks, Simone :) xx
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Michelle WrightFar North Queensland, QLD
- Online store
- Verified customer
Thalgo products
I find the online store easy to navigate and the response time from ordering to receiving the products is spot on!! Plus the order was correct and was a bonus to receive samples. The Thalgo products are high quality. Thank you :)
1 comment
ActiveskinActiveskin
Hi Michelle, we are so happy to hear this! Thank you for your lovely feedback and 5 star review. Have a great day. Thanks, Simone x
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MelQueensland
- 8 reviews
- 1 like
Absolutely Fabulous
I love the active skin web site I have used it twice so far and am extremely impressed. Their prices are fantastic 20% less than anywhere else that I have found, they ship out straight away and everything arrives in fabulous condition. I would rate them 100 out of 100, very happy!
1 comment
ActiveskinActiveskin
Hi Mel, Happy Friday & thank you so much for taking the time to share your lovely feedback. We are so thrilled to hear this. Have a wonderful weekend and we look forward to seeing you at the Activeskin website again :) Thanks, Simone xx
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JosiepoppetGreater Melbourne (Metropolitan), VIC
- 4 reviews
- 1 like
Great timing
Thank you for the fast delivery. Arrived within a couple of days after placing order. Received some free samples as well and a mini kit Kat. Thank you Active Skin
1 comment
ActiveskinActiveskin
Hi Josie :) Happy Friday, and thank you for your beautiful feedback. Have a great weekend. Thanks, Simone x
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HelenaSydney, NSW
Excellent service
The quick turnaround in delivery time was excellent - 3 days from order of product to arrival. Order was correct and well packaged. Thank you. I am very satisfied with the condition of the product when it arrived.
1 comment
ActiveskinActiveskin
Hi Helena
Thank you so much for your lovely feedback, we are so pleased to hear that you have received your order and that you are very satisfied with our services. Have a great day and we look forwar... Read more
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ShuntsGreater Melbourne (Metropolitan), VIC
- Online store
- Verified customer
Be prepared to wait in excess of the times they claim on their site
Order placed on Feb 15, with one item denoted as being 7 days, by their language on the site as being shipped within 7 business days. Sadly, it doesn't appear to have been shipped until 10 business days. So in effect, won't be delivered until the 12th business day, at the earliest ... and they blame a supplier. An amateurish business.
1 comment
ActiveskinActiveskin
Hi Shane, as per numerous emails with customer care, and as noted on your Order Confirmation, Dispatch Categories are an estimate that we endeavour to meet. Unfortunately in dispatching your order, we... Read more
were one business day late due to a delay from the supplier. Please accept our apologises for dispatching your order one business day late. Thanks, Simone :)Similar opinion? Write a review on ieatwords.com.au!
Nothing on stock
I'm a beauty-therapist and I worked for over 6 years with [comfort zone]. Since I'm in Australia I gave some friends advice to order [comfort zone]. So they ordered through Active Skin website, but it literally, every order we placed, something wasn't on stock. It would be much more professional if Active Skin took care of their website by writing 'currently not in stock'.
Positive: nice samples and package looks good.
1 comment
ActiveskinActiveskin
Hi There,
Thank you for your review. Unfortunately we are unaware if an item is out of stock untill we place the order with our supplier and something that we cannot control. Items come in and out of... Read more
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Questions & Answers
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ActiveskinActiveskin
Thank you so much for your lovely feedback! This sure has made our day hearing theses lovely comments, and I will be sure to pass this onto our team :)
Thanks, Simone :)