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Reviews

5.0

19 reviews
5
(19)
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (17)
  • Product Quality
    4.9 (16)
  • Return Claim MadeYes (1) · No (16)
  • Customer Service
    5.0 (17)
  • Warranty Claim MadeYes (1) · No (16)
  • Purchase PriceA$10,015.29 (7)
  • Installation
    5.0 (16)
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Smooth Sailing with Adapt Energy

published

The installers were polite and punctual. They gave us clear instructions in how to use the system which is running very well. We are producing more power than we use. Looking forward to the next electricity bill.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Trina
System Size6.6 KW
Purchase PriceA$6,500.00
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The reviewer stated that an incentive was offered for this review

Bavaria

BavariaSouth East Queensland, QLD

  • 4 reviews

Perfect throughout all stages

published

Have had no issues; in fact they called me more often than I called them. They were just checking that all was ok. Installation was swift and professional... a good team effort

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Qcells
Purchase PriceA$9,500.00
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Elizabeth Crows Nest QLD

Elizabeth Crows Nest QLDDarling Downs, QLD

I highly recommend ADAPT energy if you want to have a solar system installed

published

The information provided was easy to understand and accurate.
The installation of quality products was professional, smooth and went without a hitch. The company maintained good communication with me and my energy provider (Ergon) throughout.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Hanwa Q cells Q peak duo G5+315-335
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Eleanor

EleanorDarling Downs, QLD

The ongoing service and support was exemplary.

published

The installation went smoothly.
A warranty issue was dealt with by Katie Marino. I believe this was a complex and tricky process which resulted in a new replacement inverter. Thank you.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeYes
Warranty Claim MadeYes
Purchase PriceA$5,000.00
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NT Snow

NT SnowMurray Mallee, SA

  • Verified customer

Great Service

published

The Adapt Energy Team were very helpful, offered advice and also offered the better panels when compared with other quotes. They also offered the best value for our $$$. We were troublesome customers, asked a heap of questions and took a long time to make a decision because we were comparing other quotes from different Solar companies. Adapt Energy staff were helpful friendly and patient with us and always very professional and helpful with advice explaining things when we asked why? this and Why? that. The Install Team were great and friendly and left behind no mess on our property in South Australia.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Anna

AnnaSouth East Queensland, QLD

  • 2 reviews

Excellent service and good quality system

published

The whole process from sales, admin to installation was done efficiently and quickly. We were sold a great quality system at a competitive price.
There has been great communication by the sales rep Owain, who got back to me quickly with answers, and offered me a choice of systems, tailored to my needs. Katie processed our booking and was also efficient and friendly. The installation was organised through Taylor Energy who were quick and did a great job.
Would highly recommend Adapt Energy.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
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Katie provides first class after sales service

published

Warranty issue with wifi module handled by adapt energy and sungrow
Installation of panels went smoothly as turned up and had job done mid afternoon
Able to contact adapt energy with any questions

Installation

The reviewer stated that an incentive was offered for this review

Terry

TerrySouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Great service and installation

published

Blake and Dave were professional and very obliging during the installation. Paul in sales guided us through the process so we were able to research and get the system we required.
The administration department kept us informed throughout the project
We would recommend Adapt energy to anyone who is considering a solar investment for their home

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Hannah Q Cells
System Size6.6 KW
Purchase PriceA$6,447.00
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AJPAYARD

AJPAYARDFar North Queensland, QLD

  • 2 reviews

Adapt- 10 out if 10

published

Great company to deal with from start to finish. Any issues that did come up we dealt with professionally. System only 4 days old but running as stated. Contract installers did an excellent job.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Suntech
System Size6.6 KW
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wisely

wiselySouth East Queensland, QLD

Very pleased with this system, an excellent outcome.

published

The team from Adapt Energy were very helpful, with explaining how the system operates.
Arriving on time leaving every thing very clean and tidy.
Very professional a pleasure to deal with, I would highly recommend this company.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Adam H.

Adam H.South East Queensland, QLD

Quick, efficient and best value

published

Can't speak highly enough of Adapt. Everything from quote to installation has been a smooth process. They kept me up to date on the process and managed to fit me in earlier than expected. Installation and communication on the system was awesome and even got an onsite visit from Paul to ensure everything was running smooth. I would recommend Adapt any day of the week.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
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Ann R

Ann RSouth East Queensland, QLD

  • 2 reviews

5 Star performance

published

Would certainly recommend Adapt Energy for Solar panels. My decision to go with Adapt was their professionalism - knowledge of their product and cost. The installers were excellent - on time - got on with the job - tidied up and very thorough explanation on the system. I feel very confident that we selected right company to do business with.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Sungrow
System Size6.5 KW
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The reviewer stated that an incentive was offered for this review

Excellent.

published

I researched a lot about solar before I decided on adapt energy to complete the solar process.
Glad I made the decision to go with them.
The installation process was completed on time, with no hassles and clean, polite, tidy tradesmen.
The communication was excellent between themselves and myself building up to installation date and afterwards.
Looking forward to some serious savings from my investment.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Q cellls Q plus
System Size34.2 KW
Purchase PriceA$28,870.00
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trevor perks

trevor perksMid North Coast, NSW

  • 3 reviews

Great job

published

We were given accurate and updated information regarding the install from Adapt. The tradies who did the job were on time, tidy,,efficient and explained to us the install process. We would definitely recommend Adapt.

Customer Service
Value for Money
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size5.7 KW
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AND COLLEEN

AND COLLEENDarling Downs, QLD

  • 2 reviews

Great Job Adapt Energy!!

published

Paul James and the team at Adapt Energy were so professional to deal with. Great product and great price and professional help with solar solution.
When it came to the install, Dan and his team were right on time and very professional. Excellent job guys!!!

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased LG 335W Panel
System Size8 KW
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Sofie

SofieSouth East Queensland, QLD

Amazing Company!

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Fronius
System Size6.5 KW
Purchase PriceA$7,000.00
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Conrad

ConradFar North Queensland, QLD

Love the Service from Adapt Energy

published

I purchased a 6.6KW solar system with 24 panels from Adapt. My roof is incredibly steep 32 degree pitch but the installer Alan Ferreo was brilliant in completing the installing of the system. All parties were great to deal with and I would recommend not going past Adapt Energy when looking for Solar.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Hanwa Qcells, Q.Power G5 275
System Size6.6 KW
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Don

DonMid North Coast, NSW

  • 2 reviews

Excellent to deal with.

published

2nd system I have purchased.
6kw, 22 panels Sungrow inverter.
Contractors Arnelec Electrical.
Miles and Katie at Adapt.
Fantastic service and workmanship with plenty of feedback and answers.
Nothing was a bother.
Have dealt with Adapt on several occasions and they were always helpful.
I know of 3 other systems plus my two.
Never a problem.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased ET-M660300WB
System Size6.6 KW
Purchase PriceA$6,790.00
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Rob

RobWoolgoolga

  • 5 reviews
  • 20 likes
  • Verified customer

A Breath Of Fresh Air, Honest Caring Solar Company

published

I received advice and a quotes from several solar companies for my project, after narrowing it down to Adapt Energy I felt most comfortable with the advice and service that I received, l had made the right choice, my system is now operating and functional, what's more I did my homework prior to contacting any of these solar companies and basically had a good idea of what I wanted as far as quality components and workmanship was concerned.
Adapt Energy was on the same page, giving me advice that galvanised what I had leant from my own research, they came through with flying colours and left me a very contented customer, superb to deal with even after I paid, the attention and after sales I received was top notch.

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