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Reviews

4.6

58 reviews
5
(41)
4
(14)
3
(1)
2
(0)
1
(2)
  • Value for Money
    4.6 (50)
  • Product Quality
    4.6 (47)
  • Return Claim MadeYes (0) · No (45)
  • Customer Service
    4.7 (52)
  • Warranty Claim MadeYes (0) · No (46)
  • Purchase PriceA$4,824.70 (20)
  • Installation
    4.7 (47)
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Sam

SamGreater Melbourne (Outer), VIC

  • 3 reviews

Good customer service

published

Punctual, friendly customer service, prompt reply to emails. Reasonable price. They gave a discount as well. Few years warranty provided. Panels were installed without delaying. Recommend their service for anyone.

Customer Service
Value for Money
Product Quality
Installation
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

DAVID DAWSON

DAVID DAWSONGreater Melbourne (Metropolitan), VIC

The communication good and time frame took to complete was outstanding

published

Outstanding, the boys were very professional
We appreciate their service
And will recommend to our friend

They took back all packing materials after the installation

The time they took to installation was within 7 hours

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Growatt
System Size6.25 KW
Purchase PriceA$9,000.00
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Very happy

published

ADS solar is a friendly very efficient and knowledgeable team to deal with.
Answered all doubts and provided all the info requested. Delivered on what was promised.
Really happy with the results

Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Prithvi M.

Prithvi M.Sydney, NSW

Good workmanship. Fast response times and efficiency. Great price

published

Made the whole process from the approvals to installation and post-installation steps easy. Answered all doubts and provided all the info requested. Delivered on what was promised. Will use their services again.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Growatt
System Size6.6 KW
Purchase PriceA$3,100.00
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Guru P.

Guru P.Sydney, NSW

Good Company to deal with

published

I had pretty smooth sailing all throughout. the process of choosing Solar panel/Inverter with ADS. Installation was pretty smooth.
I advise the customer support to be a little more proactive. There is always room for improvement.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim
System Size5 KW
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Great Service and Expert Advise

published

ADS solar is very efficient and knowledgeable team. We had varied ‘if and but’ questions and team helped us and guided us through the process. Execution was well co-ordinated and just made it very easy for us.

Customer Service
Value for Money
Product Quality

Excellent company to deal with

published

Easy to deal with the company and well-priced. Easy to communicate with and happy to help where they can. I highly recommend! No problems with installation, and paid when stored.

For Solar, Look no more

published

Priyanka from ADS solar was great and made the process very simple, gave options which suited my budget and requirement. Team ADS Solar was very responsive & helped me with all the questions I had...I highly recommend this company to anyone who is looking to get Solar installed.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim
System Size6.6 KW
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brama b.

brama b.Mawson 2607, ACT

Very satisfied with the product and service

published

The whole process from initial visit to assess site conditions and constraints right up to final commissioning and handover went very smoothly. Well done to Bhavin and his team in Canberra for making this happen. They kept us regularly posted on material delivery and installation work status. Actual installation, testing, commissioning and handover were all completed in a day. All queries I had post handover in terms of equipment operation and monitoring were addressed very effectively and in a timely manner.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim
System Size6.6 KW
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Great experience with ADS solar

published

Had an overall great experience with ADS Solar, from Priyanka who was most upfront and helpful in quoting the system; Ryan who organised the install and finally to James and his team who were truly professional and on top of their game during the actual installation. The performed their job with upmost professionalism, executed their tasks to required standards and most importantly, duly cleaned everything up once they left! Highly recommended...

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim
System Size4.62 KW
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Sai S

Sai SAU

  • 2 reviews

Great communication and ease of installation!

published

Referred to ADS Solar by a cousin who works for an energy provider. From phone call to payment to installation the whole process was easy, all questions answered and a great customer experience.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased 20 x 330KW Seraphim Mono Blade Half Cut Panels with a Goodwe 5KW inverter
System Size6.6 KW
Purchase PriceA$3,999.00
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David K

David KBaulham Hills

Helpfull and efficient ..

published

On doing our research ADS came up very high so we rang them and they answered all my concerns and the project got under way quickly, the installers knew what they were doing, efficient, quick, and cleaned up the mess before they left, They putt there APP on my Tablet so i could track my graph and usage which i find helpfull .. Yes i would recommend this company to anyone that asks me about Solar power.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Goodwe
System Size6.6 KW
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Grace

GraceSydney, NSW

  • 2 reviews

Grace

published

Panels installed however not connected by electricity provider as yet. If everything after connection will end up ok I would say ADS is the company I would recommend to anyone who seek piece of mind when getting in to a business of solar installation. They help to choose panels and inverter and done job in time without stress.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim
System Size5 KW
Purchase PriceA$3,650.00
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jswc

jswcSydney, NSW

  • 16 reviews
  • Verified customer

Professionalism, responsiveness, transparency, quality and value

published
Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Serraphim 330W Mono Blade Half Cut, SRP-330-BMB
System Size12.87 KW
Purchase PriceA$7,499.00
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Sekhar K.

Sekhar K.South East Queensland, QLD

Excellent Performance!

published

Great tier 1 (Seraphim Panels + Fronius) educated and advised by the ADS consultant. Great customer service, prompt & neat installation. Product output is great, and performance of the product is efficient.
Highly recommends ADS Solar.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Fronious and Seraphim panels
System Size6.6 KW
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Harpal02

Harpal02Greater Melbourne (Outer), VIC

  • 2 reviews

Great help and support

published

Nil issues, panel were installed on time and checked And all my questions answered.Mr Upadhya the person whom I dealt with helped me through out the process and his team members (Ryan) assisted me in his absence

Customer Service
Value for Money
Product Quality
Installation
System Size6.6 KW
See all answers
Stanley

StanleyCoombs 2611, ACT

  • Verified customer

Excellent job!

published

From site assessment to completion of installation it was very professional yet personalised service. Capacity was determined in consultation with me taking into consideration roof space and my current consumption. Several scenarios were well presented. System was installed ahead of the promised date by a team of very efficient young men. Too early to comment on the performance but is generating very well so far.

Customer Service
Value for Money
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Huawei
System Size5 KW
Purchase PriceA$6,500.00
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Excellent service.

published

The ADS team where informative, helpful and genuinely engaging throughout the process which went very smoothly. The installation took exactly how long they said it would take and I’m very pleased and would recommend ADS for your project

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Need Patience

published

they are good interms of product and pricing but they need to upgrade their aftersales team too much miscommunication and no accurate information still finally done the work on a holiday thats appreciated.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Kella N

Kella NSt. Albans

  • 3 reviews

Professiobal installers, easy to deal with

published

Great price for the solar panels and branded inverter, lowest quote we had compared to ither installers.... our system is working really well at the moment. Prashant from sales team was also very helpful throughout the process, from doing the solar rebate application up to installation.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Questions & Answers

ronny

ronnyasked

Please have a salesman call me on 0400 517 518

No answers

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