I had booking for vivid show on June 15 for all my family, 2 adult and 2 kids. Waited for 45 mins in queue and returned empty hand :( Boat came in wharf to drop off passengers did not say anything at that time. After 30 mins some one (not from cruise team) advised boat is broken and advised to ask for refund with company. What a non sense no one from the cruise came to apologise. Did not take any initiation for alternative arrangement. I spent time and money (transportation) for nothing. Even i had to pay more for dinner as that was my dinner cruise. I strongly advise you not to use this cruise at any cost. You will gonna waste your money and time with this cruise.

Don’t ever choose this cruise. There was no buffet. Instead the food was distributed crudely by the cruise staffs. The food is tasteless and there is no table to put the food on. We had to put the dishes on our laps to eat. The plastic dishes were not that strong to hold as well. The drinks were served in small plastic cups. There was no discipline on the cruise. People didn’t stand in the queue. Some people stood in front of other people who were sitting on the chairs. They blocked the pathways, made lots of loud noises and refused to move away throughout the whole trip. The whole experience was a disaster. Money was wasted with nothing enjoyable at all.

I bought 2 tickets for a 90-min Vivid cruise that included dinner and drinks. The boat was overcrowded and there were no tables to eat so they could fit more people. Food was disgusting: overcooked pasta with a tiny piece of chicken, 2 potatoes and a slice of bread served on a plastic dish (very handy when there's no table to eat and the boat is moving). No music, horrible view and very loud passengers.
They sold it as a luxury Vivid cruise, but it's nothing like that. Please save your money and go somewhere else.

MY SCORE: NEGATIVE 1

We attended a prime vivid dinner Saturday night.
Should have grabbed McDonalds & hired a water taxi.
What a rip off, no tables to eat your small questionable food on your but you did get your very own plastic plate with plastic knifes & forks. My wife and I are still debating what the meat was - chicken or pork as it had no flavour.
Advertised as an 2.5hr cruise but we were back & docked a little over 1.25hrs.
The people who run this business should be ashamed although if it wasn't for fools like me who didn't read the reviews prior to booking, they be broke by now.

WHAT A DISAPPOINTMENT

This was the worst. The boat was old, not enough room, the windows inside you could barely see out of and no room to stand outside. The “buffet” food was a small piece of chicken, 3 green beans, par boiled potatoes we couldn’t stick a fork in, and some random pasta. Oh and dessert was a shot glass filled with jam. That’s right, jam.
Super disappointed and I was embarrassed I booked this cruise for a nice night out.
Do not book this cruise.

Don't go with afloat cruises. Groupon should also look into this. One of the worst cruises. The food was no great but I can disregard that. However it was said that It was a buffet, everyone only got like a quarter of my dinner portion (even less). $35 cruise, I shouldn't have expected too much of it. My advice. Go somewhere else.

Booked a vivid dinner cruise. Boat was overcrowded and long queues for food. Food was terrible and they ran out. Supposed to get dessert but none available. Cruise docked half an hour earlier than advertised. Total waste of money.

The boat did not show - left passengers in the lurch -
I give them a zero rating.
When trying to contact company no one answers the phone - Do not book any cruised with them.

Give this company and the company he’s just bought a very wide berth absolutely disgusting he can’t refund people but brags about buying a new company in Sydney
This company was on Facebook promising issues were being dealt with only to do exactly the same thing to people on Australia Day it’s a disgrace this company still has a license to operate it needs investigations into its activities and the way it operates

The worst experience ever. $400 cruise around the swan river with food and 5 hr free bar set up around watching fireworks, sounds good right? Wrong. False advertising. Boat falling apart, no power for ages, engine stopped working. Toilets overflowing. Charging for drinks, warm drinks. 30 min q to bar and stinky toilets. Almost no food, NYE ruined. The company are blaming third parties, but still not giving refunds, when groupon and scoopon etc have refunded passengers and vow not to use this crappy company again. I do hope it goes bust, and soon.
Written on Jan 28th 2018, I will remove this when everyone has been refunded in full.

After reading some of the other reviews, there's not much more I can add. It was absolutely pathetically organised. I tried calling them for 2 weeks prior and could only get an answering machine. I also sent multiple emails prior to the cruise and I'm still waiting for a response. Don't believe what's stated on their website that you can cancel or transfer to another cruise. My advice, don't waste your money with this company.

very poorly organised from checking in to running out of softdrink and some sprirts, cold minimal food, were offered bowls of stale chips, left late, returned early ( was meant to be from 730 pm to 1230 am, but were back on the wharf by 1145pm), had to get off the boat to see the fireworks, had to walk through the pack of smokers congregating at the bottom of the stairs to get to the only bar, toilets and to where the "food" was. In general NOT worth the money and all should get at least 1/2 their money back. NOT what was advertised.