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4 questions from our users

IainR

IainRasked

Casa Life LED Ceiling Fan (Oct 2018, Oct 2022)

I am kicking myself I didn't buy 2 of these fans, is it true they have been discontinued? Is there any chance there is left over stock somewhere?



1 answer
Lynette G.
Lynette G.

I do not know if they have been discontinued but I have been in touch with Brilliant Lighting who made them and they tell me I need a remote/ receiver kit for each fan to stop it coming on after a power failure. I have to order the kits from a lighting store and I need an electrician to install them. Not a good solution and no offer of help from them

Alli

Alliasked

Casa Life LED Ceiling Fan (Oct 2018, Oct 2022)

The speed of the fan only operates on low speed, even if I select high speed. Is there anything I can do to get the fan to operate on medium and high speed.

2 answers
andrewkadfp
andrewkadfp

Thats odd.
Try re programming your remote.
If your electrician has installed a wall switch turn it off then turn it on and press and hold the fan on button

Mark
Mark

Will the same work if your electrician hasn't installed a wall switch everything else is working fine. Our speed just wont change



Rob

Robasked

Casa Life LED Ceiling Fan (Oct 2018, Oct 2022)

Can I buy a remote for this anywhere? Lost mine.

No answers
Stace

Staceasked

Casa Life LED Ceiling Fan (Oct 2018, Oct 2022)

LED Fan installed (Oct 2022 special buy) and makes a consistent scraping noise when in operation on all low and high speed settings. Understand there would be some noise but this is unbearable and can’t sleep with it on. Anyone else experience this or assuming this is faulty and we could get replacement or refund?

1 answer
andrewkadfp
andrewkadfp

Should be very quiet.
remove the cap by turning it anti clocwise.
if that works it is likely crooked and rubbing the motor.
may need to go back

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