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1 question from our users

Beth

Bethasked

Apr 2016

I was unable to remove the used pod container from my machine for many months, & eventually stopped trying. After about a year of disuse, I mentioned the problem to someone, this afternoon, & showed them how the container is supposed to be removed, so they could have a go, and as I did so, the container just came straight out, no problems! I gather it was because the coffee had become totally dehydrated over time, and so the pods had shrunk back down, so they no longer filled the available space...!



Anyway, I plugged my machine back in, filled up the water container, and tried to run the clean water through the machine. Although the 3 lights came on, then 2 went off (as they’re supposed to) leaving the milk/rinse button’s light on, when I pressed the button, nothing happened. I’ve tried all 3 buttons, and have tried with & without a pod in the machine, but nada! It doesn’t make a sound, either, so the water isn’t even heating up! Any suggestions as to what the problem might be, or how I might be able to get my Expressi machine working again?

Any help would be much appreciated!

1 answer
Kel
Kel

How old is the machine ? Honestly from your story you probably need to go out and buy a new machine. Especially if it is not under warranty anymore. I have just bought the latest machine at Aldi and it is fabulous ! A lot quieter than the original one I purchased a few years back.

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