Amway eSpring Questions & Answers (page 2 of 2)

All I can say is that mine cracked after about 10 years and so I bought an RO system, which is better (from PSI), which is reviewed on this site.

Most likely you didn't push or lock properly the filter to the black top cover. You may try to turn and lock the filter to it. Then you try again.

I think your best bet would be to contact Espring directly, as I don't know.

I think there is a 90 day money back guarantee on all purchased products with amway. If it doesn't work after buying it, return it and get your money back. Remember receipts and packaging, I think thats what you need.

Might want to pop pf the tubes in the back, chesk the tubes themselves for flow and debris, as well as the tube docks. There are filters in the large tube side for large debris. Also check the conection to the cold water and the separate valve shutoff if you have one as that can get bumped and moved by things in the cabinet.

Also check the feed lines to the separate tap if you have one as debris upon install can get in and block flow if not careful.

I would check with the local municiple water suplier to see if they have changed anything.

There is an outside change an o-ring may have failed leading to the water not going through the filter and by passing it. Worth a look.

If it is a shark bite type fitting, the out side of the tube may have little teeth strakes in it if it was ever removed, especially without fully depressing the release mechnism to pull back the teeth. As the tubes seat against a rubber o-ring in the dock, if the cuts are deep enough, it will slowly piddle past the o-ring. Solution: One can snip off a half inch of tube, apply a skiff of potable o-ring lune, (not auto o-ring lube) and reinstall. If that doesn't do the trick, the o-ring itself may have sustined damage and would need replacement.

I think your cartridge is not installed properly. Did you push in and turn to lock your cartridge to the cap before you place inside the body container? Previously I faced the same issue because I didn't turn to lock the cartridge properly and the beeping sound when the water flow through. You may try again and let me know the result.

Ours had that problem because I was turning it off at night because of it's horrible blue light. We were told by Amway that you shouldn't turn it off ever. The problem eventually resolved itself but I'm not sure why. Just one day it went back to normal mode. Very poor performance for such a premium price product.

I haven't had any electronic problems with the Espring benchtop device but it is recommended to have a power surge board if you own more kitchen appliances attached, like the toaster and microwave oven although both high wattage they are never operated at the same time. I do switch it off before bedtime and switch it on next morning before breakfast each day and had no problems since buying Espring some years ago, only because the kitchen is an open area next to the lounge with home theater TV system and luxury double-bedlike 2seat sofa where I sit relax or sleep

Both are good, I have both. Use the below sink at home and had to install it. The above sink does is easier to install as it fits onto tap, but takes up bench space. Us the above sink at my business (I own) so I can move it should we move. Only issue maybe does not fit onto your style of tap.

Hi Max... Am not really sure why this happened. My suggestion is that u first switch off appliance then remove the top cover and new cartridge and start again. Make sure everything is aligned, tightened and replace cover properly. Switch on plug and hopefully it will stop beeping. Let me know how it goes.

That happened to us. The guy I was talking to when I was ordering, keyed in the wrong number, sending us the wrong filter. Just call the company. They will send you the correct filter. You don't t have to send it back.

Fluoride when applied in the correct dose has scientifically proven benefits for oral health. There's so much miss information out there regarding fluoride as there is evidence about the benefits, particularly in children. Please research this as it's important . There are proven links between great oral health and Heart disease later on in life.
The eSpring filter actually keeps the fluoride as that element doesn't bind to the carbon block unlike chlorine which does, hence chlorine is removed, along with 99.99% of everything else. Leaves you with just H2O. Enjoy.

I change the filter cartridge every time the light shows that it is time to change it or when I hear the beep. I would not change the filter cartridge based solely on the time used because the sensor is very smart and it will tell you when the filter cartridge needs replacement based on how dirty it really is.

if you are in Australia, I would call one of the amway stores and ask for the number of their espring technician David. He is very good helping people with this kind of problems.

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