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- QLD, Gold Coast
- Verified customer
Enjoy No Benefits of Angel Carpet Cleaning
Do yourself a favor & give this company A MISS. Our carpets were "professionally cleaned" 2 days prior to Christmas & regretfully the result left us extremely disappointed. Angel Carpet Cleaning promise stain removal, deodorizing & no extra charge for moving furniture (not even the smallest item could be moved to tiles). None of these were met. Minor stains that did not lift at all and still remain, wet carpet smell once completed, pulls in new carpet & damage to our wall from the hose. Due to Xmas/ busy period, I sent an email to contact the c...Read more
ompany 2 and a half weeks after completion however due to their terms and conditions that customers are required to notify within 24 hours, they are offering no compensation at all. Out of pocket $130 & cost to repair damages to the wall.Similar opinion? Write a review on ieatwords.com.au!
Rob
- 2 reviews
- QLD, Gold Coast
- Verified customer
Poor quality service
I wouldn't recommend Angel Carpet Cleaning. After a recent clean my carpets aren't fresh feeling and my rug's small patch of coffee smell is just the same. Angel Carpet Cleaning lacks quality customer support to assist with my concerns and the contracted cleaner showed no effort towards eradicating the coffee smell from my rug. The manager questioned why I didn't enjoy a coffee smell in carpet.
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