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rama.duggalGreater Melbourne (Outer), VIC
- 4 reviews
- VIC, Melbourne
- Verified customer
I Would never use this business again
We were moving out from rented property, came across this Co in internet searches. Did not check their reviews before hiring them for carpet steam clean. The quoted price of $173 seemed reasonable for a 3 br plus study place. The house had been vacated, so we organised for the carpet steam cleaning a week before handover to the est agents.
The person arrived in time and asked us some Qs about was it a rented place, how long we stayed. I answered 2 yrs. The person advised that we should add-on the dis-infection treatment in that case. This wasn'...Read more
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Graeme T.Greater Melbourne (Metropolitan), VIC
- 3 reviews
- VIC, Melbourne
- Verified customer
A lot of dirt on my carpet after an industrial clean
I booked to clean carpets in 3 bedrooms and a lounge room. The cleaner said I shouldn't do an ordinary steam clean because I won't notice any difference, and I need to do an Industrial clean, which cost about 3 times more than originally quoted for a steam clean. I took him up on that, and he spent half of the time on the job of what it should've taken him. When he left, the carpets looked like they had a lot of wet dirt. I vacuumed the carpets the following morning and got heaps of dust and particles that looked like they came from his equ...Read more
ipment. I took a photo of the big pile of dust and particles collected from one of the rooms, and I collected a similar amount from all the other rooms. I sent my complaint along with the photo to the office for something to be done. First I was told to email someone that had just gone on holidays for 3 weeks. After going backwards and forwards, including with the Company Owner, the office told me they spoke to the Owner, and there was nothing they could do because I could've taken the photo of the dust and particles from another house???? The photos I took were at 5am the following morning after the job, and I certainly would not be taking photos of dust and sending it to them from somewhere else. I find it improbable that anyone would be taking photos of dust from someone else's house at that time of the morning. Not only the technician didn't do their job properly, the Company didn't even bother to send someone out to fix the job. These people claim on their website that they are "totally committed to customer satisfaction". This is incorrect because they did absolutely nothing to fix my problem.
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PeterGreater Melbourne (Metropolitan), VIC
- VIC, Melbourne
- Verified customer
Fantastic result
Jeff was the best upholstery cleaner we have ever had. Generous with his time, he really took pride in his work to ensure the best result possible. Really pleased with the outcome that was achieved.
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DorisGreater Melbourne (Outer), VIC
Disappointed with cleaning standard attitude of staff
As an eighty year old l was very disappointd with the stains left in my carpet afer having it cleaned twuce.The attitude of the two different cleaners and how l was made to feel was upsetting. I will not be recommending the company to any one else.
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- VIC, Melbourne
- Verified customer
This was a great service! Ex
Perfect carpet clean! Great service! George was amazing and helped get my bond back what a legend definitely use again great service
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JustBGreater Melbourne (Metropolitan), VIC
- 3 reviews
- 1 like
- VIC, Melbourne
- Verified customer
Not good value for money
This is the first and only time I will be using Absolute Domestics. I paid over $200 dollars for a full spring clean of a small 1 bedroom apartment, provided a detailed list of tasks in order of priority, made sure all surfaces were clear of any obstructions to make their job easier and was very disappointed.
There was no dusting performed on any of the scaffolding, around pictures or TV cabinet. (Number 3 on my list).
They did not vacuum under or behind my bed. (Vacuuming was number 1 on the list).
Overall I was disappointed and did not find this service good value for money.
1 comment
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- VIC, Melbourne
- Verified customer
Expert Clean
Sadek was quick and efficient. Great job. He told us what was going to be done and he did it !
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Couldn't be happier with the quality and efficiency for my 1st spring clean
The service was efficient and polite. The cleaner hard working, on-time, and friendly. I am very happy and will use absolute domestics now for a regular cleaning service.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Mia, we are so pleased to hear this lovely feedback about your Spring Clean service and look forward to delivering an equally matched regular cleaning service. Regards, Absolute Domestics
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I love having a cleaner !
Since my back operation I have had a cleaner from Absolute Domestics. Meliza is FABULOUS! she is efficient, hard working, reliable and does an amazing job!
I highly recommend her.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Jac, it's terrific to hear how helpful Meliza has been helping with the housework while you recover. Thanks for the review. Regards, Absolute Domestics
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Find out how Angel Carpet Cleaning VIC, Melbourne compares to other Carpet Cleaning Services
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First cleaners I've ever liked!
It's taken years but finally the fussiest person - me! - is happy! David and Doris are amazing - clean, tidy, reliable, polite. Love their service!
1 comment
Absolute DomesticsAbsolute Domestics
Hi Fiona, we love that you are so happy with your cleaners David and Doris and they have the tick of approval! Regards, Absolute Domestics
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Good Sevice
Gloria is really great. She always prompt and does a wonderful job and we are really happy with her. Really great service.
1 comment
Absolute DomesticsAbsolute Domestics
Hi Sara, thank you for your review on your service with Gloria. Kind regards, Absolute Domestics
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All1278Melbourne
1 start is too many
What a disgraceful service. Rude, late, dishonest. I don't know how they are still in business! Excuse after excuse and zero customer service skills. The only place I will be referring them to is the ACCC. Waste of time, waste of money. Told me I could pay cash, then rang me harassing for a credit card and wouldn't start the job because I had arranged my husband to meet thm instead of me! Then the job they did was appalling, horrible soaking wet patches, vac not done. Horrible experience.
Late, poor job, rude.
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Sue74AU
Great job
Had carpet cleaned the contractor did a great job also charged what was quoted. The contractor rang to say he was on his way and turned up at the time he said he would. He explained what he was going to do before hand.I would recommend them to family and friends and use there service again
Inexpensive, reliable
1 comment
ManagerAngel Carpet Cleaning
We appreciate your feedback and hope we can continue our customer satisfaction
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Absolute DomesticsAbsolute Domestics
Hi JustB, our aim is to provide a great experience so it is disappointing to hear you weren't happy with the Spring Clean service provided. Our cleaners are responsible for the work they complete and ... Read more
if you were unhappy with what was achieved in the timeframe allocated, we ask that you let us know so that we can try to rectify this for you. Please email your details to [email protected] so that we can identify your booking and phone you to discuss further. Regards, Absolute Domestics