Read also:
rover zero turn mower reviews is ult-88 massage chair aldi slim and trim price bauhn black series 65 review dyson dc37c origin barrel vacuum cleaner reviews innovation square massage chair review bosch highflow 17e no hot waterAppliance Central
See the Best Appliance Retailers in 2022 as rated by Australians on ieatwords.com.au.
Reviewer Photos & Videos
Heather and BillSouth East Queensland, QLD
- 4 reviews
Good customer service, but small problem with damaged delivery
Purchased new TV and I stuffed up the ordering process, however the staff were very helpful and fixed the mess I'd made - much appreciated. Only small problem is that when delivered I noticed a small hole in cardboard packaging and when I opened the box found the hole went entirely through the packaging and put a very small dent on the television screen/face. The TV seems to operate fine so hope is only superficial. Apart from that I would give 5 stars.
Similar opinion? Write a review on ieatwords.com.au!
NitinMSydney, NSW
Stay away from this dodgy seller
Despite paying for full price shipping, product never reached on time, bad customer service, no contact/response back - do not use this seller. I would not use them again at all
Similar opinion? Write a review on ieatwords.com.au!
Jimmy SGreater Melbourne (Outer), VIC
- 5 reviews
Damage on the product
Purchased A Panasonic Air Conditioner with a good price, and delivered fairly quickly. Call an electrician to install the unit. As usual hime start by working on the indoor unit, and everything was great. When he start unboxing the outdoor unit, we notice a big dent/deformation on 2 top corners. We have no choice but to continue installation since we will have to pay the electrician with some call-out fee and half-finished-work if we cancel it, and that loss will be ours.
Contacted Appliance Central they reply promptly, saying that they agree t...Read more
Similar opinion? Write a review on ieatwords.com.au!
RaymoRichmond-Tweed, NSW
- 10 reviews
- 4 likes
- Verified customer
Outstanding service and price
Apart from a sensation price I felt well looked after in the whole process when I had questions.
The product delivered to Northern NSW in 3 days by a happy driver who carried it up the stairs.
Well done!
Similar opinion? Write a review on ieatwords.com.au!
cazandco
- 10 reviews
All washed up
Our old LG dishwasher bit the dust on a Saturday ...
.surfed the internet as we all do nowadays and found myself back at Appliance Central....yes back at ... because I have bought numerous appliances from here. The model we decided upon was in stock and Sunday afternoon the new unit was installed and the wife was happy. The decision to buy from the guys was simple, first past experience, second price for the item, thirdly the extra insurance available, fourthly availability..... fifth...quick and simple transaction.
Similar opinion? Write a review on ieatwords.com.au!
AlmarSydney, NSW
Appliance Central (eBay) /Betta Home living Hisense RSseries TV.
Ordered the Brand new Hisense 2022 R7 series, opened the box & lo and behold - Missing Remote control/batteries, No User Manual, No warranty sheet, 2 legs with missing screws.
Still skeptical if this TV is really Brand new, could be ex-display as sellers will never admit. some are very good in repacking products to its original condition. Seller claims it is Brand New and blames packer in China factory probably forgot to include the accessories. Coincidence or not seems like a regular occurrence at appliance Central with missing remotes and accessories in their "Brand new" TV's and blames stupid workers in China factory.
https://www.ozbargain.com.au/node/428593
Similar opinion? Write a review on ieatwords.com.au!
DavidGreater Melbourne (Inner), VIC
Stay Away!!
Terrible customer service and experience with this seller, would not use again! We purchased a TV and the picture was terrible, it gave my wife and I headaches and sore eyes are using for 30 mins. The seller requested we pay $400 to take the TV back, what a joke. Their attempt to get some money out of us and avoiding customer laws in Australia. Thankfully the eBay team stepped in and I was provided a full refund after they saw our case.
Similar opinion? Write a review on ieatwords.com.au!
Corey
- 2 reviews
Out of stock
Bought a TV on their eBay store, 2 days later they called saying this TV is out of stock, offered ex-display, asked me if I would consider other brands. I decided to cancel that order. Overall they were trying to resolve this issue, however there was not one single sorry has been said, no apologies. Not comfortable.
Similar opinion? Write a review on ieatwords.com.au!
jefflang007Metropolitan Adelaide, SA
- 4 reviews
Awful service, NEVER respond to online enquires
After sending several online request forms, pre sale and post sale, nil response. Also the transport company they use, Hunter Express, are beyond awful. Wait for a deal at a big name retailer. Giving online buying a bad name.
Similar opinion? Write a review on ieatwords.com.au!
ATIFGreater Melbourne (Outer), VIC
- 7 reviews
- Verified customer
Great prices and fast shipment
I bought tv from their eBay store and expected delivery was 1st Feb. price was cheapest online and guess what it was delivered on exact 1st Feb. I’m impressed with their prices and shipping, will buy again for sure.
Similar opinion? Write a review on ieatwords.com.au!
BronaSydney
- Verified customer
Exceptional service and lowest price
Ordered and received my new Miele vacuum on the same day! I wouldn’t hesitate to recommend and buy from appliance central again in the future. My online buying experience couldn’t have been better.
Similar opinion? Write a review on ieatwords.com.au!
Aaron AAU
- 2 reviews
- Verified customer
Incredible Prices and Speedy Dispatch
I purchased a QLED 75” brand new TV and at an unbeatable price thanks to the Boxing Day sales. I had many queries regarding my product and it’s wherabouts so I must credit their effective communication skills.
They used Hunter Express to deliver the TV interstate (NSW to Victoria) and I received the TV in excellent condition and I trust the courier they used took extra measures to ensure they looked after the TV.
I am one happy customer and look forward to making future purchases for white goods in the near future.
Similar opinion? Write a review on ieatwords.com.au!
PaulPENRITH
- 2 reviews
- 1 like
- Verified customer
Do not know the meaning of customer service
Never informed me goods were out of stock two weeks after still no word so emailed them I wanted to cancel as Harvey Norman had the rice cooker available and purchased from them but still no refund will not shop with them again.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
The staff is wonderful
I went in to Appliance Central looking for a glass to put in my fridge. Coleman and the other staff members where extremely helpful. I have purchased items before n was very satisfied. The dog is also very friendly so it makes the visit very pleasant. I would recommend this store in Jackson Tn for all your appliance needs.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Delivery Disaster!
I ordered a TV from this company 2 weeks ago. It was meant to be delivered to my home a week ago, I had paid for this service. I received a call from their outsourced delivery company Hunter Express to say the TV had been delivered to their depot centre and was ready for me to pick it up - definitely not the service I had paid for! Upon contacting Appliance Central to attempt the redelivery they emailed Hunter Express to give me a call back to organise this redelivery which still hasnt occurred. I have even tried calling Hunter Express directly...Read more
to organise this but keep getting redirected to a customer service dept who still has not called me. Why am I the one organising correct delivery when I have paid for this service and I am left without a product for over a week now and it has been sitting there in the depot the whole time?? Absolutely unprofessional and bad customer service as they say they will call me back and not once has this occurred. I would not recommend buying from this rubbish company to anyone unless they want a headache over a completely simple service that other companies like Kogan don't struggle with.Similar opinion? Write a review on ieatwords.com.au!
Good2knowPerth
- 18 reviews
- Verified customer
Won't buy from them again
Paid the item but it was not posted even after 10 days later. This is not in line with their advertised handling and posting 1-2 business days after full payment was made. The purchased item is meant to be a birthday gift and will be meaningless if received late. Request to cancel item but no response from the seller.
Contact Ebay for assistance and eventually the order was cancelled and refund made via Paypal. I won’t be buying from them again.
Similar opinion? Write a review on ieatwords.com.au!
Samuel BAU
- 3 reviews
Fast delivery
Ordered a tv on the 18th and received on the 22nd dispached with hunter express arrived in perfect condition. Verry happy with the sevice and had never heard of them until browsing online for best price.
Similar opinion? Write a review on ieatwords.com.au!
2-4 day delivery took nearly a month.
I won't ever use this site again. Utterly unprofessional customer service had me doing the legwork for them trying to find my washing machine which should have arrived weeks ago. A lot of the positive reviews look like they've been written by the same person. That, combined with the dodgy guy that answers the phone here makes me certain this is some shyster ripoff reselling outfit. Never again.
Similar opinion? Write a review on ieatwords.com.au!
daniel.j.matthews.35Sydney, NSW
- 8 reviews
- 1 like
- Verified customer
Terrible Company
I purchased a TV through their website. The dispatch time is 1-2 business days. 4 Days passed, no dispatch email. I rang the company, mediocre customer service. They said "We're waiting for stock". When i purchased the TV, it said "In Stock". He said "We will contact you early next week when new stock arrives, you will be the first to know". I waited until Wednesday. No Call, no emails. I contacted them, he said "It has Been Dispatched Yesterday. I said i didn't receive any emails?. He gave me the consignment number, and within 5 minutes after the call, i received my email, saying the item has been sent. They obviously forgot to send me the dispatch email.
Avoid This Company. Buy From Somewhere Else!!!
Similar opinion? Write a review on ieatwords.com.au!
EssBeeDee54Sydney
- Verified customer
Appliance central's deceptive sales tactics
On Monday, 7 May 2018 my 94 year old mother phoned me and told me that her heater had broken and, because there was a very cold snap predicted for the following weekend, she asked if I could buy her another heater similar to the one she already had.
So, on the Monday night I went online and found a Kambrook heater very similar in appearance and specification to her existing one at Appliance Central (AC). Their advertisement stated specifically hat the item was 'IN STOCK'. The ad also stated that the item would be dispatched the following wor...Read more
king day (Tuesday) and be delivered to the stated address (Collaroy, in Sydney) within 1 to 3 days pf being despatched. Therefore, the item should have been delivered by Friday, at the latest. As my mother hadn't heard back from AC by Thursday regarding the delivery, I emailed AC and they informed me that they had to specially order the heater from the manufacturer, Kambrook, and that they would check with Kambrook and let me know when delivery was expected. AT this point, I should stress that AC did not mention AT ALL that the item was a Special Order, unlike the Good Guys, who specifically disclosed this in their website advert, In fact, this is the reason why I elected to buy the heater from AC, and not the Good Guys, as I thought that by placing a special order, this would result in a delay in delivery. As I still hadn't heard back from AC by midday Friday, I started to get suspicious about AC’s failure to contact me with delivery details. I therefore phoned Kambrook directly and after explaining the situation, they informed me that the heater mode lI had ordered from AC was OUT of STOCK and that they were not expecting any more stock soon. I then looked at AC's website and saw that the heater I had ordered was still shown as being IN STOCK. Therefore, armed with the information I had obtained from Kambrook, I phoned AC who told me that they had actually run out of stock of that model heater THE WEEK BEFORE. I then asked why, on the Monday night when I placed my order they were purporting to have stock which would be delivered by the following Friday at the latest and, also, why they had made no mention that the heater was a special order. Further, I asked them why, given that they knew on the Monday that they had no stock, why were they still running the identical advertisement on the Friday. Their answer was simply that they had forgotten to change the web page to indicate that the item was out of stock. As AC is part of the major Betta Electrical group which has hundreds of stores throughout Australia, it seems ludicrous that an organisation with sophisticated automated ordering systems would not have detected that the heater I ordered was out of stock and that AC's website would not have changed to indicate nil stock of the heater.Similar opinion? Write a review on ieatwords.com.au!
- ‹ Prev
- Next ›
Questions & Answers
Saqib Kasked
Hi Dave,
I bought a TCL Tv online on Tuesday and got it delivered in Melbourne on Friday. Unfortunately the TV delivered is faulty has a crack. I sent you a replacement request with photos. Pl review ASAP and get back to us.
Thanks
Saqib
No answers
Tony Nasked
How would I deal with a warranty claim on a Panasonic TV if it develops a problem?
2 answers
APPLIANCE C.Appliance Central
Hi Tony,
This Tv comes with a one year warranty, It is a in home warranty with Panasonic.
regards
Dave
Check out the ACCC web site on warranties. https://www.accc.gov.au/consumers/consumer-rights-guarantees/warranties. They have prosecuted several businesses for making claims about warranties that don't comply.
lisablackasked
If I purchase a fridge, do you take the old friday away? and if so how much does it cost?
1 answer
APPLIANCE C.Appliance Central
Hi Lisa,
Unfortunately our couriers do not take away the old unit.
regards
Dave
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.