ARB Questions & Answers

Cost me $323.00 Inclusive, you can claim it on insurance same as a windscreen

Ours wasn't covered by our insurance company and cost $800

Hi Sue suggest going back to ARB I haven't experienced that
Regards
Nat

I had to get the rear glass replaced under my insurance policy as ARB didn't want to know about it. I am getting a genuine Toyota canopy with remote locking on my next Ute and its actually $300 cheaper than the ARB Ascent canopy.

What vehicle?
My PX Ranger, new battery, has been going flat, in 2 days, if not driven every day.
Testing showed a 3 amp dead draw from the under dash fuse box. Unfortunately testing every item in that box failed to show any faults.
I do have a loud clicking sound from (possibly) the air con controls in the dash, which continues after the key is off and removed. It could be a faulty solenoid but not sure if that's the problem.
I've just completed an 8000km bush bash which has shaken the hell out of everything, AND, the battery is still good after 2+ days of no driving. Probably too much to hope the problem is fixed.
Good luck.

Hey mate, I don't have an answer but did you end up getting it? I'm in the same boat, wondering if I should look for something else.. cheers Pete

I have the same problem. I figure the locking mechanism must be worn, it won't lock even if you try and push it into the locked position with the window up.

Hey Ang. Not sure if I’m doing this right or not but your post has asked me to answer the question for you about the canopy and the glass. If you’ve read my post my back window has suddenly shattered too. It’s only 11 months old from new. Paid $4k for the top of the range canopy from ARB ( supposedly anyway) I took my vehicle back into Mazda where I purchased the vehicle, as I was sold the ARB canopy through Mazda. The manager spoke to their manager and also another employee who said his back window has exploded twice on his vehicle and he knew of others where it had happened to as well. I was told they have said although it’s not toughened glass, which would save it from exposing when they do and possible injury it is memory glass ( at this point I feel as though they’re giving me the sales pitch, what is memory glass I’ve never heard of that) he said for an example if the glass was closed and there was a stone in the way or if it was chipped from a flying stone on the freeway or something it wasn’t necessarly going to break at that point but could break in a month, 2 month or 6 months down the line!!! It hasn’t been confirmed but I was told yesterday they would replace my rear canopy window but asked what if it was to happen again as they know it to be a fault what course of action can I take. To this they said they aren’t excepting there’s a fault with their product!! I feel a ombudsman enquiry should be had!!

Sorry to hear of your explodind windows, I have no idea why it would explode, had no issues like this, others but not windows, perhaps there should be a recall and replace all our windows with toughened glass like the cab windows

Hi Ange & Adie.
We recently got an $18.000.00 plus fit out for our brand new Ranger from ARB to tow our 23 Foot caravan on a round Oz trip, so far so good but if the canopy window reports and Old Man Emu suspension are anything to go by one of our windows should break and our Old Man Emu suspension will sag by the time we get to Ballarat from Keysborough. P.S. ARB are way too overpriced along with their TJM and smaller competitors. All quoted similar prices for accessories I was in need of, so I decided to lighten my pocket with the most advertised. Fingers crossed.

Get an Engel..!
Our ARB fridge has had errors, blown fuses and now the compressor pc board for 240 volt is effed.. going to cost over $400 to fix.. literally got talked into buying the ARB 47 litre over the Engel and spent a good sum of money on it,, seriously we still have a small Engel that’s 25years old that works fine ..
Every avenue I’ve gone down and everyone I’ve talked too have had similar issues with ARB !