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Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
DropBearWranglerSydney Surrounds, NSW
- 2 reviews
- Sienna SR4 Queen
- Verified purchase
Comfort and Great Customer Service
I foolishly ordered a bed in a box to replace my ageing mattress. Despite promises of floating on air, instead I felt I was sleeping on rocks. So I opted for the trial to end with a resounding thumbs down and considered my next option. Enter Ausbeds. I’d bought from them before, liked their product and wasn’t disappointed this time. The bed arrived in a couple of days (I’m outside Sydney metro) and this time I didn’t feel like I had a prison mattress; it was comfortable with the right balance of support. Never again will my shadow darken the bed in a box homepages. Any future purchases will remain with Ausbeds. Highly recommended.
Purchased in April 2021 for A$1,250.00.
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AndrewSydney, NSW
Perfect bed and perfect service
Extremely comfortable, high quality bed and bed base. Zero regrets and would buy again. Karl and Courtney are also excellent to deal with and very professional. Top notch service!!! A
Purchased in March 2021.
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JosephSydney, NSW
Delivered the wrong bed. No apology. Very poor customer service.
I ordered Sienna SR4 Queen in the store and they delivered the wrong bed. The packaging say SR4 but after setting it up, I noticed it feels a bit firmer. Then I checked the label and it say SR6 Queen. I informed them the next day and decided not to replace it to avoid another delivery and the extra charge of $70 they were asking me for replacing it (even though it was their fault). I was only expecting them to say sorry for the inconvenience (nothing more) and I did not get any. Very poor customer service. What a pity!
Purchased in June 2021 for A$945.00.
1 comment
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Find out how Ausbeds Sienna SR4 Queen compares to other Mattresses
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Matthew V.Sydney, NSW
- Sienna SR4 Queen
- Verified purchase
Amazing mattress, super comfortable
Great first week on the Sienna R4, super comfortable! Huge thanks to Harry for helping me get it up all the stairs, he was a massive help and a great attitude the whole time!
Purchased in April 2021 for A$940.00.
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Great Mattress and Great Service
My son says that it’s a wonderfully comfortable mattress. The service was terrific, receiving the mattress on the same day. My only complaint is that the mattress is so unbelievably heavy which makes making the bed incredibly difficult.
Purchased in April 2021 at Ausbeds.
1 comment
karl v.Ausbeds
Thanks, Mel, I'm quite focused on the mattresses being delivered really quickly and easily, and the mattresses, very comfy. I'm also very focused on them staying comfy for a really long time, and unf... Read more
ortunately, that means they are going to weigh a bit more than the typical mattress. However, I believe this is an acceptable trade-off as I'm not keen on mattresses going to landfill after a few years (which appears to be happening with a lot brands lately!).Similar opinion? Write a review on ieatwords.com.au!
EllieSydney, NSW
Great mattress, fast delivery
My previous mattress was a bit too soft. I appreciated that I could try out the different mattresses in the showroom to find the right one. I did look online first, and ended up buying the same mattress that their “fit system” recommended. I have only had it a few days (and it’s on the ground without a frame), but the mattress has been very comfortable and enabled a good night’s sleep. The delivery was quick, easy, and same day(!!), and Harry lugged it up the three flights of stairs with no complaints. Overall, very pleased with the purchase.
Purchased in April 2021 for A$945.00.
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Service & convenience
Dealt with Josh and Harry . Delivery, returns, sales were all very slick and can’t recommend the company enough. Unfortunately weighing in at 100kg I needed a bit more memory foam than their mattresses provide but my partner loved it and they’re hassle free. Seb
Purchased in February 2021.
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AnaSydney
- Sienna SR4 Queen
- Verified purchase
Perfect Service & Perfect Mattress
The mattress is super comfortable! I have noticed a better quality of my sleep since I started using this mattress and I wake up with no back pain at all! Would recommend to anyone with lower back issues and/or anyone that just wants a better nights sleep. Additionally Harry (the courier) was super friendly, punctual & professional!
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NinapAU
Great service. Comfy bed
Very impressed so far. Was explained everything thoroughly in the showroom and given plenty of time to try the beds and make a choice without anyone hovering. Was delivered within 2 hours of buying and delivery guy was very helpful in getting it up my big flight of stairs and setting up. Have found the mattress to be nice and cushiony yet still supportive and though its only been a few days my neck pain has improved immensely. I highly recommend you give these guys a go I think they give the big companies a run for their money.
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Find out how Ausbeds Sienna SR4 Queen compares to other Mattresses
Know better, choose better.
Best mattress you will ever buy!!
Absolutely the best mattress I've ever purchased. I purchased the sienna med-firm. Its very comfortable and definitely exceeds all my expectations. Delivery was prompt and the service was awesome. I highly recommend anyone looking for a great mattress at a great price to purchase an Ausbeds mattress...
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Great local company
Really happy with the service from Ausbeds from start to finish. Went out of their way to have my bed delivered the same day!!!
Love actually speaking to someone that cares about their product.
So far very comfy
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A n GSydney, NSW
- 2 reviews
Great customer service, top quality product
Only had our new mattress for a week but very happy with it. My partner and I are sleeping so much better and we’re loving the comfort of the mattress. We went to the showroom to try before buying and were greatly impressed by the warm, friendly, no nonsense service. Delivery was next day and free. A quality product and top value for money. Highly recommended!
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- Sienna SR4 Queen
- Verified purchase
Great product with great service.
I ordered my mattress Tuesday afternoon and I had it midday Wednesday. Harry sent me a couple of texts updating me on his ETA. He was right on time and practically insisted on helping me get it to my apartment. The service, both over the phone and in person, was professional and friendly. The mattress is exactly what I was after and I’ve had great nights’ sleep on it so far.
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Love my new bed thanks
High quality beautifully made and comfortable mattress delivered and set up in my house with no fuss. Have had three nights of great we’ll supported sleep so far! Chosen this mattress for its comfort and durability and straightforward way to order and have delivered. Great customer service. Thank you.
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Happy customer
Great service in store
Knowledgeable sales people
comfortable mattress
Affordable mattress and good price range Delivery same day - helped put bed in correct place
easy and quick process
Thanks
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Find out how Ausbeds Sienna SR4 Queen compares to other Mattresses
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Great mattress
Sleeping better. Back and neck troubles have greatly improved. Feel well supported without it being too hard. Less disturbed when either of us turns over due to mattress design. A very comfortable mattress that I look forward to sleeping on.
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Superbly efficient and simple
Brilliant thank you Harry & the team at Ausbeds. It took no more than 2 hours on a Saturday morning from walking into showroom, an easy decision and delivery to our door. Wonderfully comfortable. Extremely appreciative.
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Great service
Went into shop at 10.15 bed arrived at 12 can’t do better than that. Harry delivered and help install fantastic. One night in great sleep with 100 days to make sure we are happy .thanks guys
1 comment
Bed has been excellent
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Great beds and service
My husband and I and our son have had our new beds and mattresses for a few months now and love them! I did lots of research before finding Ausbeds and was very impressed by the simplicity of the products, the quality, price and excellent service. And it's wonderful to support local business. The delivery was exceptional! We hardly managed to stop for a coffee on the way home and our new beds were delivered:) I highly recommend Ausbeds.
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Rajesh PillaiSydney
- Sienna SR4 Queen
- Verified purchase
Sienna mattress from Ausbeds, great stuff.
It's really comfortable and we like the firmness. Harry helped me bring it to my unit on the 1st floor and set the bed and mattress in no time. He was very helpful and polite. I'd recommend Ausbeds anytime. Cheers George, great buys from you guys!
Regards
Rajesh Pillai
Clement Park Village
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Questions & Answers
Ross Y.asked
Are these mattresses delivered rolled up in a box ?
Thanks
Dianne basked
Are they suitable for an electric bed
No answers
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karl v.Ausbeds
Hi Joseph, I'm Karl, owner of ausbeds. I'm sorry you've had a bad experience with my company. I try every day to make every order perfect. I have checklists and processes to make sure that these thing... Read more
s never happen in the first place. I do these things so I don't waste my customers time. In your case I have failed and for that I apologize.