Australia Post Offices (page 5 of 7)

i was having issues with my passport application, the lady at the Perth business centre helped me out soo much i was able to get my passport lodged and received passport in just over a week, super helpful!! the postal manager there always helps me!!!

Every time I go into my local Australia Post I am blown away with the service I receive. The team always go above and beyond for me and what I need done .

This office is known in the area for being slow service and don't know many of the services they provide very well or at all.They have owned the buisness for a long period now and havnt improved

I spoke to Margaret on the phone and she helped me find where my package was! I was unsure of where the package was due to not being home to collect.

I really enjoy the service at Australia Post. The staff are generally friendly and accommodating and always have a smile on their face. Great Aussie Organisation, and reasonably priced for parcel delivery

They find ways not to accept passport applications. Body language is rude and customer service is ZERO. Not printed properly, signs not match etc ( even if it's a dot of a ink.

While I am here, I will write another review too. About 5 years ago I brought a unit and was about to move in, but because of ill health I had moved some things in but was still living at the first unit. I would find my mail sticking out of the letterbox at the 2nd unit, which wrangled me because from memory something had gone missing. I worry about I.D. theft and I contacted the post office and gave them my name and address at the 2nd unit. Next I find my sign saying "No junk mail" had been ripped off but luckily for me, I saw this in time...

Formal Complaint False, Misleading and Australia Post Fraud! 41 days and NIL delivery to the UK

On the 16th December 2022, I posted my mother’s 80th birthday/Christmas gifts and card to the UK via Australia Post (SYNDAL LPO) and paid for the Economy Air parcel under tracking number UC213958207AU.
I paid $60.60 for this parcel that was only 1.5 2kg and trusted that I was dealing with legitimate trustworthy mail service in Australia.
After waiting for weeks I called Australia Post to lodge a formal complaint and was dealt with by [name remove...

Went to pick up a parcel that had been redirected to the post office. The woman at the counter scanned the code, looked for 3 minutes and said it was too hard to find and she would call at her convenience. There was only one other customer in the shop at the time.

At a post office only open 9-5, that means Australia post expects me to leave work whenever their employee decided to do her job and get back to me!

This is really bad post office!
Just move to new suburb in Barton ( Canberra) and local post office is Kingston !

Went to processed the passport ! The Retail assistances really rude! And asked me to back and forward couple of time to finish the copy the document ! I’m sure post office can copy 1 paper of document offer to pay for 1 copy of document but no help ! Such a lazy sales assistant!Hopeless!

The local Kiama post office has great staff, and delivery staff.
Always friendly, helpful, courteous and efficient. They handle all your needs in one place and have lots of extras you can buy in store.

Love the friendly service and availability of everything you need for posting parcels or mail including gifts and gift cards. Passport photos available plus banking facilities post office boxes make it easy to collect mail out of hours

On numerous occasions at Waverley Gardens Post Office I have been on the receiving end of rude treatment by staff. I actually can't recall a positive experience from their staff.
This has ranged from sighs and snarky remarks, to being told I couldn't use the self-serve checkout for my small (under 1kg) parcel- despite having done so for more than 12 months, the machine working, the parcel being the correct weight, and no sign to indicate the 'rule' that the staff member was insisting I follow. The latest was a lecture that another staff member ...

It's a pleasure to be able to say "Thank you" to the Personnel at Emerald Post Office, Victoria; the Postie who carefully delivers our mail on the Postie Bike come rain, hail or shine. The deliveries that are thoughtfully left in an appropriate place or a notification that we have something to collect, if no one's home and last but not least the front of house, counter staff who always have a smile and a welcome. I,m always confident in advice that I might require and nothing is ever too much trouble.

Thx to to current friendly helpful counter for prompt service and info which has improved so much from the past. Well done aussie post,! Free 10min car parking on site for customers is gr8.

Where I live in Wauchope NSW the post office is absolutely great. The staff here are so friendly, professional & just willing to do whatever is needed to help you! Awesome service!! Thanks heaps Wauchope PO. But truly, I've always had good experiences within Australian POs I've visited within my lifetime. So Thanks for always being friendly & doing a great service, cheers....

Ive made a formal complaint for harassment against the senior worker from Petersham LPO to Australia Post.
Id also recommend anyone to record a video of his behaviour on the phone whenever you go there to pick-up a parcel.
His attitude is unacceptable in Australia.
If he cannot do his job properly, it is time to resign and move on.

So many times, they can't find my package only to have to look it up on the system, find out THEY have it, then have a relook. They're disorganised, clumsy and unprofessional. There is solid reason why they have no accolades on their manky worn-out brick walls. I have better things to do then wait around for you to do your job. For anyone going through ChirnPark PO, save your time. Go private delivery, trust me.

This place has the happiest, friendliest down to Earth staff whom really know their customer service and products.
Always helpful to assist and get you the best price for your postal needs.

I traveled over 1 hour to the wrong post office the customer service officer yelled at me telling me I was at the wrong place Terrible service from the front counter and delivery man who left the wrong slip address in my mail

I like Australian post Office, its convenience, They are friendly and Usefully . I have to go to Australian post office every month because I have to pay my bill and Post some Something sometimes.

Negative 1000000000000 stars if possible.

This is the single worst post office in all of Perth. The customer service staff don't know the basics. I am certain this is a franchise store, every genuine Aus. Post accepts my post app as id for collecting parcels except this one, they argue with you even though you have genuine id, that you need additional things and are very difficult to deal with. Showing the staff, the app your customer id all your information etc. your parcels ids etc. all there, they cant navigate it and dont know what they a...

Been to australia post werribee plaza today. The staff there are most unprofessional and rude and are always tiered and repelling. It was my third visit to the store with this bad experience. Ignored the first two times thinking the person serving me was just having a bad day but this time it was like - i had enough. I went there to get a passport photo done. There was no smile or anything and when she called me out, i felt like not going to her. As i approached her she said - Yes. I asked her if i can get my passport photo done and before you ...

All of my customer experiences at my local Australia Post office have been nothing but professional, convenient and essential. The staff are always very helpful with every aspect, also very knowledgeable with all of my postage needs. An integral part of the community.

Took way too long in line to collect parcel only to be rejected because it was apparently supposed to deliver to my home instead of there, so I went back to my car and then decided ask them to check anyways incase it has been delivered, and again had to wait another 30 minutes just to get a small parcel I should of gotten first time, that's an hour of my life wasted.