Purchased the Travel Sim card for a trip to the UK to save on roaming fees. It has been a disaster from day one. New version of card could not be activated Online the app does not work. Subsequently I have had to purchase another phone and Sim to keep in contact with my family. You will be hearing from me when I return. I expect a full refund.

Set-up was seamless. The problem was I was asked to recharge almost as soon as I activated the sim card. I knew beforehand that I only get a $5 credit from my initial purchase of the card, but that instantaneous? I don't even remember using it. Then, I recharged for a $25 credit and I ran out of data within a 12-hour period notwithstanding the fact that I rarely used it within that period. By then, I knew it would just be a waste of money to continue using it. Thank goodness for Starbucks!

I loaded the software and sim and made 2 calls and 2 texts WITHIN AUSTRALIA and my balance formerly $50 was now zero
So I threw it away a total waste of time and money.

I found the setting up a little complex but my phone is fairly old, it is a 3G. Phoning in Europe in Spain, Portugal and Malta to Australia was not a problem at all. Texting was just as easy, however, when in Malta texting did not always work when texting locally. Texting to Australia from Malta was very good. I will use it again.

I stopped over in Abu Dhabi for a couple of hours and spent almost 100 AUD. I won’t use it again

I use a separate mobile for overseas travel and I purchased a Aust Post Prepaid Travel Sim two years ago so anytime I am traveling I just recharge the sim card. So easy to set up, select the country/ region you are travelling in and you are connected. Aust Post send reminder emails to top up when you are not traveling so you are always aware of the balance. Great value and easy to keep in touch no matter where you are.

Simple and easy to use reloads easily whilst overseas, never had a drama and great to keep in touch with the kids.
traveled down the Rhine recently and it auto advises what the charges are for each country. only downside is to remember to load a few dollars every six months or you lose the credit you have. 10/10

Where to start? Had two sims on a recent Europe trip, one of which never received any texts, not even ones from the AusPost service saying what the charges were in each country (the other did every time a new country was entered into)

The roaming service is absolute garbage. 3G only and lost all signal just entering a restaurant, where everyone around had service/signal and was using their phones as per normal.

Long story short: don’t waste your time and money, cheap because it’s crap. Get an international package with your existing carrier.

I have used many SIMS, from travel firms, marketers at airport or prepaid at a destination. All had failings worst refusing single payments defaulting to monthly recharge requiring credit card details. Australia Post Sim hassle free seamless connection, helpful 24/7 support.
"Don't leave home without it!"

Easy to set up, seamless to use, reasonable rates, and excellent customer service. A much better alternative to using global roaming with your usual phone carrier. I definitely recommend it!

I used the double sim pack in two spare smartphones while on holidays in the USA. Txt messages between the phones were free. I had no problems making calls. This was perfect for communicating with my partner, while we were both overseas. There was no data package, but I just used wifi when needed.

Simple and easy to use, does what it is suppose to. Overall pretty happy although there was some technical unreliability, I did not use it that much though - probably would only for long trips where communication is vital.

In my late 60's, I don't use a lot of technology but I found this app easy to use and I found the top up feature easy to use overseas.

Bought 3 Sims (2 for phones and 1 for iPad). Cost well over $200 including data.
The iPad data was OK, however the Android phone would not work for calls or data around 80% of the time, and the iPhone was also very patchy. Even dialling through the app, calls were not connecting, and the txts between the phones were taking between 2 and 5 days to come through. Completely unreliable.
Also, a few day into the trip, I had not made any successful calls at all from the Android, and was horrified to see over $20 in calls charged to the sim.
Had traveled for 2 months around Italy on a previous trip and just gabbed Sims at the airport on landing. Totally reliable and far cheaper. Will just do this next time.

I've used prepaid travel sim on many trips over the years and found it gives me peace of mind, being able to contact family and friends while travelling at reasonable rates with an easy to use product.

Australia Post Travel SIM provides an affordable alternative device for international communication between holiday overseas destinations and Australia, and also within overseas countries when internet based options are not available.

It worked in Japan well, both Osaka and Tokyo. Reliable with the 4 calls I made and 2 text messages.

The data rates are ridiculous, 50 cents a megabyte. But it is all mentioned prior. I'd like to give it more, but it's honestly mediocre as a travel sim. I spent $50 on data alone, I honestly recommend against it solely because data rates are bad and could you leave you stranded for
a bit with a hole in your wallet.