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CarlKahibah. NSW
- 2 reviews
- 2 likes
- Verified customer
Pathetic and Useless and Ripped Off
Please avoid this company at all costs, they couldn't organise a chook raffle!
NO communication, paid all my money up front, worst mistake I could have made, took months and months before the order was ready then nothing fitted, so they had to start the order again, more months passed, then when they finally installed the Sliders they weren't even the design that I ordered but they wouldn't replace or refund any money on them. The Manager was rude and abrupt and just basically said well that's what you're stuck with unless you would like to pay another $5000 to order the sliders that you want? And then he walked out the door never to be seen again.
No one knows anything at this company, so just move on to a company that does!!
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Difficult to Deal with
I hadn't even got to deposit stage and wouldn't bother with this company.
Promises put in writing of pricing and then revoked on 2 separate occasions until they quote a price well above market rates.
I am just glad they showed their true colours prior to any money being outlaid..
The 5 star ratings clearly are written by the same person within the company, don't be fooled or you will be disappointed.
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MothHunter Region, NSW
- 2 reviews
Service
We are very happy with service from staff measuring and quoting plus with workmanship of shutters and installation of our shutters and blind
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Awesome company
So happy I chose this company for my shutters in my new home. The customer service, price and quality were second to none. I can't rate them high enough
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Love love love them
look absolutely stunning and the staff were very friendly and happy to help answer all my questions. my shutters look beautiful so glad i decided to go ahead with the aluminium especially for my bathrooms as they are marine grade at no extra cost! just look great, so happy!
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Amazing!!
Thankyou APS for my plantation shutters!! It has made such a difference to my house!! SO IMPRESSED .. I love them!
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Avoid this local company with no integrity!
As a qualified builder I can say this is one of the worst companies I have ever had the misfortune of dealing with. Unfortunately it's companies like this that give the building industry a bad name. You'll be on the old age pension before they actually carry out the work, extremely poor communications, totally unreliable, a trained monkey could do a better job measuring & installing. You'll pay the balance before installation so you have no means of come back when they make a dogs breakfast of your job.
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Poor service
With this company, you have to make a payment in full and week after week you have to chase them to finish the job they started. They will give you the run around, they dont turn up when they say they will, make poor excuses like its raining and we cant do the job.
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- Verified customer
Do Not Deal With This Company
We decided to go with this company because we wanted to support local manufacture and employment. Big mistake. We should have checked the reviews before ordering their product – had we done so we would definitely not have dealt with them. Our experience was very similar to the numerous very bad reviews we have read –
1 Kept waiting or postponed each time they made an appointment to measure or re-measure.
2 Promising a particular solution for a bespoke door then after two efforts, admitting they could not supply a solution.
3 Rude and abr...Read more
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Steer ClearHunter
- 5 reviews
Stay away from this company
A year after installation these shutters are clearly not good quality. Poorly manufactured and installed. Clips holding the shutters have all come off. The blades on one shutter wont close properly because when manufacured they left a pop rivet extending too far from the end of the blade where the closing mechanism is attached so it digs into the frame AND WONT CLOSE. Very poor service also. Took several weeks longer to install than what they promised. Turned up after taking a day off work to find that none of the shutters fitted. And very poor service organising for them to come back. We had to chase them and they wanted to argue that it was our fault. Very difficult to deal with and low quality product. Recommend you go elsewhere.
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Questions & Answers
Susan Reganasked
I have contacted your company about my shutter today only to be told that they don’t know how long it will be or who has it and I don’t see how hard it would be to contact the third party involved and asked where my order is .. estimated finish time and relay this information back to me .. your continual lack of professionalism astounds me with no managers able to call me .. wish I had never used this company sue
1 answer
I assume you have paid a deposit which you don’t want to lose. If you are able to carry the loss I would advise you to go elsewhere for your shutters.
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