I would like to express how happy Daniel and I are with our APS Shutters, They are brilliant and worth every cent. I have told everyone that will listen how great shutters are and well worth the cost.

[name removed] and [name removed] that came and installed them were also great very knowledgeable and really took their time to explain operation and maintenance with me.

Unfortunately the praise stop here.
I also ordered Roller Blinds for each of my 3 sliding doors throughout our house

These were quoted measured and ordered along side t...Read more

My recommendation is to NOT UNDER ANY CIRCUMSTANCE go through Australian Plantation Shutters. They lure you in with 50% off but that because there original price is often 50% more expensive than everybody else.

They then cannot complete two panels per standard window and therefore have to complete 3 panels meaning you have a panel showing your windows middle framework.

They have the WORST communication in the world. They told me in the showroom 6weeks from check measure. What they failed to mention is it could take up to 6 weeks for the...Read more

Their van scratched my concrete sprayed driveway. So dishonest are they that they started the job without telling me. Numerous emails and phonecalls have not been responded to. I am absolutely disgusted with this company and have lodged a complaint with the Dept of Fair Trading. That is how they treat clients. Also they insist on payment in full before they install but I had to wait over 3 months for the product and when they take full payment nothing can be held back as I am now facing $1600 in repair fees for the driveway. The shutter...Read more

Where do I start...
started this process Early March 2018
visited showroom in Thornton super centre and was initially impressed with the friendly sales staff and their 50% offer so I organised a measure and quote
Lovely guy arrived to my house and measured everything and told me I would get quote that week
My measure and quote came early march 2018.. i called the guy who quoted as he didn't quote the amount with the 50% discount and that was again all sorted. There was a small detail missing from the quote which I asked to have added and...Read more

Do yourself a huge favour and read the reviews, waited 6 months for last shutter to be installed. Doesn’t open and line up, taken time off work to be home and they never turn up. Called office many times to be never called back.

Was a fool for paying before delivery, paid late November for baywindow shutter to be told after paying the full amount that the window wasn’t made correctly and would have to be re arranged to be installed, another 3 months passed couldn’t get a answer never returned phone calls. Then went to fair trading and starte...Read more

I could write for hours and hours but this is it in a nutshell .
Very unprofessional from the office right through to final install! They never return your phone calls, you always have to chase them up.
BEWARE, they want full payment of your hard earned money before any work is done. That is unheard off from an Australian company.
We only went with APS because they were a local Australian company and were offering 50% off. Don't fall into that trap!
They promised us they would install our shutters (a total of 15 panels consisting of wind...Read more

We ordered one plantation shutter for our bedroom window and have waited around 7 months for it to finally arrive in the wrong colour. We had to telephone these people on numerous occasions throughout this period only to be given the runaround each time. They are now refusing to return our calls to address the colour issue and it looks like we are now in for a fight to get back our $850 because we have reached the point where we simply do not trust these people to do anything. If you are looking to get plantation shutters, I seriously suggest y...Read more

This company would have to be one of the most lying & underhanded shonks around.
Received a quotation from [name removed] for 7 Plantation shutters totalling the best part of $5K on the 09/10/17, called the guy back several times to no reply phone call figured he must have left there employment, call there office to be told no [name removed] worked there, had an appointment with Julia booked and measure quote emailed the next day only to be $1,010 difference, then the blame game started saying other reps had measured windows wrong, there was a...Read more

Avoid this company!! By far the worst company I have ever dealt with-
- after waiting 4 months to organise a day for install, I had to take an annual leave day to have shutters installed as they only come on a weekday that suits them- they do not accommodate anyone bar themselves.
- day of installation, 5 shutters were made incorrect. The company refused to organise a time for return to fix their mistakes that suits (and we were very flexible- ie - early morning or afternoon any weekday) but they would not change their set day or time. The ...Read more