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Pros
$0 Annual Fee
No Foreign Transaction Fees
Complimentary Overseas Travel Insurance
2.99% p.a. on Balance Transfers for the first 9 months
Cons
No attached rewards program
Andyrock81Rockhampton
- 2 reviews
- 6 likes
- Verified customer
Best card for international use
I wanted a credit card that would not charge me a fee on transactions processed overseas (most credit cards apply a 2.5-3% foreign exchange fee, even if the overseas merchant bills the card in AU$. This card has no annual fee and no foreign exchange fee, plus the benefit of complimentary overseas travel insurance. Their call centre is great to deal with, and is located in Australia, with staff that speak clear fluent English. No issues when using several times on a recent trip to Japan and Hong Kong.
Similar opinion? Write a review on ieatwords.com.au!
AlexPerth, WA
- 6 reviews
Useless Bankwest
A shop recently charged me twice for the same transaction. Instead of having a convenient way to dispute this charge, Bankwest wanted me to send in a Transaction Dispute form by Fax. It is as if in this day and age when Emails have become so commonplace and Bankwest is still relying on this extremely old fashioned way of communicating.
And then since there is no way of telling if the fax has gone through, I then sent an email through secure message and the consultant then proceeded to actually put my card on hold!! Like as though as I was t...Read more
he one at fault here. And he again asked me to submit their Transaction Dispute form by fax and all that nonsense. Bankwest sucks, avoid like the plague! After this terrible experience I am going to cancel my card. No annual fee Bad customer service, overly reliant on faxesSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
ASasked
Is this card better than GE Money 28 Degree Mastercard which also offers Zero international transaction fee and Mastercard exchange rates?
My intension to get this credit card is only for online purchases(USD/GBP) and overseas travel.
1 answer
Bankwest customer service/call centre is in Australia, and are easier to deal with than 28 degrees call centre in India. Travel insurance is complimentary too, unlike the 28 degrees card where you have to pay extra for this benefit.
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