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Beaumont Tiles (page 5 of 10)
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Fantastic team
Exceptionally helpful. Patient and provided some great ideas and insights helping me consider functionality, design and cost whilst still delivering the perfect result. Best part of the renovation. Great delivery too as project on tight deadlines.
Definitely worth using again and again
Springwood Queensland - Excellent advice
Dropped into Beaumont looking for something to rectify a rather large gap between tiles and kitchen bench - we thought the gap too wide for a neat DIY silicone job. They had a potentially suitable product, but Tim in the trade section reckoned that installed as an afterthought it would look shocking.. he contacted one of his tiler customers for some guidance for us and we couldn't be happier with the fix that Luke the tiler gave us. Authoritative advice beyond the call of duty - great work Tim! And of course to Luke the tiler, who had our kitchenbench/tile interface looking schmicko in less than an hour.. with a free tutorial to boot.
Hi Deb,
Wow! What a lovely review and experience. Thank you for taking the time to rate your experience with us, we really appreciate it. You've made our day and we will be sure to pass this on to the...
- Verified
Arrogant
Went to Narre Warren shop with my young son yesterday. He had to witness arrogant old lady "serving" us. I felt to throw the goods back to her desk and leave.
Hi Peter,
We’re deeply sorry to hear your local Beaumonts in-store experience didn’t meet your expectations. Please rest assured that we are taking your feedback seriously and have passed on your feed...
Hi Peter,
Unfortunately, we can’t find any record of you in our system. Could please email [email protected] with your contact details, and we’ll have a senior team member get in touch to discuss further....
Read more Beaumont Tiles Head OfficeTuggerah Beaumont Tiles
Michelle From Beaumont tiles Tuggerah helped make our dream home absolutely stunning, her ideas, professionalism, suggestions and service was outstanding I walked in confused and came out knowing exactly what I wanted. Nat as well has helped with any advice I have needed. Great team and great service.
Hi Janine,
Thank you for taking the time to rate your experience with us. We really appreciate such an in-depth review and you've made our day. We agree, Michelle and the rest of the Tuggerah team are...
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Excellent service from Auburn's branch
During our extension, I was not sure how to select tiles for our bathroom. I walked into the Auburn branch and was welcomed and given a variety of practical suggestions.
Hi Martin,
Thank you for taking the time to rate your experience with the Auburn team. We agree with you, they are great! You've made our day and we will be sure to pass this on to the team at Auburn!
Thanks again,
Beaumont Tiles Head Office
- 12 reviews
- 10 likes
Not interested in me, so why bother?
That was the second time I have been to Beaumont Tiles at Thornleigh (fool me twice, shame on me).
This is the second time they were disinterested in me being there.
This is the second time the older guy didn't get off his chair to help.
This is the second time they didn't have stock, even though it is on their website.
This is the second time they were condescending to us.
THIS IS THE LAST TIME I WASTE MY TIME GOING TO BEAUMONT.
Hi Darrryl,
Sorry to hear that your recent Beaumont Tiles expedience hasn't met your expectations. We’d like to investigate this from a Head Office perspective. Could you please email [email protected]...
Worst ever service
We went to the beaumont tiles in Dandenong last week to purchase the tiles On 14/05 for our new build as it was getting closer to hand over and we wanted ti make sure that we purchase the tiles we wanted earlier as we were worried about not getting enough stock by the time we are ready to do the tiling. As soon as they saw us with a house plan, the service person who is an older guy, told us that they don’t service this builder. We told them that we were doing our on flooring and he still continued to tell us that they dont provide tiling for ...
Read morethis builder and asked us if the builder has given us the credit for flooring etc which was very unnecessary as we were there to just purchase the tiles and we had the plan with us to make sure we had the accurate measurements. Anyway, eventually they agreed to take the plan from us and told us they will contact us in a week or so as we had plenty of time. We felt that was very rude as now we had to go back again to make the purchase once we get measurements. Honestly, we were only after tiles for a very small area and they did not seem to be interested or willing to help at all. As expected we still haven’t heard from them. Absolutely disgusting attitude we will never go back to them.Hi Priyanka,
We’re really sorry to hear your local Beaumonts in-store experience didn’t meet your expectations. Please rest assured that we are taking this seriously and have passed on your feedback t...
trouble with so called co guarantee
The company, Beaumont tiles, gave guarantee about the quality of their tiles. One of my tiles 'flaked' after installation, not caused by installer nor my tenant. Refused to replace faulty tile, blamed everyone but themselves and manufacturing 'quality' of their tiles. There are plenty of tiling co's, the hassel of dealing with this was very unpleasant.
Hi Lance
We've looked into your case and are unable to locate you in our system. Could you please email [email protected] with your best contact number and one of our senior head office team will phone you to discuss.
Beaumont Tiles Head Office
- 2 reviews
Probably won’t go back
After sourcing some expensive mosaic tiles prior to Christmas we tried to return a couple of months later as they had very over estimated the amount of tiles needed. We could not get tiler n for a smaller job due to festive season so once we realised had too may tiles they would not credit. A few hundred dollars of tiles
Hi Jenny,
We’re really sorry to hear your local Beaumonts in-store experience didn’t meet your expectations. Please rest assured that we’ve passed on your feedback to management. Could you please ema...
Very happy to report that Beaumont Tiles responded very professionally & quickly in regards to my post about not refunding Money for tile which they overcalculated. The problem has now been resolved &...
Read more happy to report that money has been refunded ( just under $500) Very happy this has been resolved as we have purchased a lot of tiles from over the years as we have renovated a few times in different houses. Will definitely go back & would recommend them. Understand policy needs to be regarded but they proved that due to their error they were willing to adjust their normal practice Thanks to staff who helped. Jenny CreaseyHi Jenny,
Thanks for getting in touch! We’re glad we were able to help resolve this for you.
Please let us know if there’s anything else we can help you with in the future. ...
Find out how Beaumont Tiles compares to other Tiles, Vinyl & Laminate Flooring Companies
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Tile selections
I was really impressed with the brilliant customer service, friendliness and help. You made a daunting experience so much easier with your help and ideas thank you very much. Highly recommended
Hi Lee,
Thanks for the great review, you’ve made our day, and we agree the team at Mittagong are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
- 2 reviews
Excellent service with a smile - each and every time.
We thoroughly enjoyed working with Eriana and Pieter on our tile selection. They are extremely knowledgable, professional, friendly and patient, always going above and beyond. We would highly recommend the Thornleigh branch for tiles, styling advice and exceptional service. Thank you Pieter and Eriana!
Hi Magda
Thanks for the great review, you’ve made our day, and we agree the team at Thornleigh are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
- 2 reviews
Bowral team are awesome
Great customer experience! Bundy at the Bowral store was very knowledgeable, helpful, and a pleasure to deal with. Really went above and beyond. Certainly recommend them for tiles, styling and price.
Hi Claire,
Thank you for taking the time to rate your experience with us. We agree the team are great! You've made our day and we will be sure to pass this on.
Many thanks and kind regards,
Beaumont Tiles Head Office
Find out how Beaumont Tiles compares to other Tiles, Vinyl & Laminate Flooring Companies
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- 2 reviews
- 2 likes
THORNLEIGH STORE - Eriana and Pieter
Excellent service, price and product. With the help of Eriana and Pieter, we were able to style our house and their time and expertise was exceptional. Thank you for all your help.
Hi Fiona & Tim, Thanks for the great review, you’ve made our day, and we agree the team at Thornleigh are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
- 3 reviews
Ordering at Beaumont Mittagong branch
Excellent response to a Batch enquiry to purchase a spare box of tiles. Responses via both phone and email from the staff member at Mittagong branch of Beaumont were friendly; prompt and helpful in case anything else was required from them. Thank you!
Hi JMP,
Thank you for taking the time to rate your experience with us. You've made our day and we will be sure to pass this on to the team at Mittagong!
Have a great day,
Beaumont Tiles Head Office
Excellent Customer Service
Found this store was very helpful. Staff there are pleasant and have a wealth of knowledge. Was able to find a tile and a feature tile with the assistance of a female store person. Her expertise and professionalism was fantastic. Would recommend this store in the future.
Hi Carol,
Thank you very much for taking the time to rate your experience with us. You've made our day with your lovely, in-depth review. We will be sure to pass this on to the team at Rochedale!
Many...
A stress free shopping experience with very helpful staff.
We are in the process of organising tiles and bathroom products for our forthcoming renovation. This was weighing on us as numerous decisions had to be made. We found Beaumont Tiles at Keilor Park took a lot of worry out of the process and they were very helpful in answering our questions and concerns. We now feel confident in moving forward and starting our reno. Much appreciated and thank you,
Hi!
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Parkt are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
friendly and efficient service at Mittagong
I found the staff all very helpful. the one young man I dealt with mainly was most attentive and knowledgable and very clear. also generally accessible. they were punctual and efficient.
Hi Denny,
Thanks for the great review, you’ve made our day, and we agree the team at Mittagong are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
Great service Keillor park!
Excellent service from the team at Keillor park. Sash was Friendly, professional and knowledgeable.
Would highly recommend these guys, especially tilers and trades.
Great prices and great products on offer.
Hi Aaron,
Thank you for taking the time to review your experience with our Keilor Park store. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review on to them....
Read more Have a great day! Beaumont Tiles Head OfficeVery Professional, Very Helpful.
Thank you to the team at the Keilor Park Store. Sharisse was very helpful and made it easy to choose the right tiles. Sash and Troy made sure I had all the right products. Sash is very knowledgeable and would recommend to others.
Thanks again.
Hi Anthony,
Thank you for taking the time to review your experience with our Keilor Park store. We’re super proud to have them as part of the Beaumont Tiles family and will be sure to pass your review on to the team....
Read more Have a great day! Beaumont Tiles Head OfficeReally happy with the service
Manu and Emily always look after our clients - we're very very pleased. They're great at sourcing tiles and working in with our schedules. Fantastic hospitality in their showroom. We highly recommend.
Hi Tabrizi Home Builders,
Thanks for taking the time to review your experience with our Fortitude Valley Studio. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review on to them....
Read more Have a great day, Beaumont Tiles Head OfficeGreat experience
Great service, friendly staff. Always at the ready to answer any questions that i have had for them. will definitely return for the bathroom reno. thanks Beaumont Tiles, very happy
Hi Leslie,
Thank you for taking the time to review your experience with our Mittagong store. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review on to the team....
Read more Have a great day! Beaumont Tiles Head OfficeFantastic in every way
Wow what can I say about Beaumont Tiles Toowoomba Store,
Rob is amazing, he listens to what your saying and gives get advice and ideas. The service is professional as well as it feels personal. It doesn't matter how many times I've gone in nothing is a problem.
Hi Sonya,
Thanks for the great review, you’ve made our day, and we agree the team at Toowoomba are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
Terrible customer service
I bought more $6000 products from them. They sent to me wrong tiles and wrong color vanity. They never make an apologize for their mistakes. And they said it’s supplier’s mistake not their fault. When I call them they always told me they are with customer.
Hi Lucy,
We’re really sorry to hear your local Beaumonts in-store experience didn’t meet your expectations. Please rest assured that we’ve passed on your feedback to management. Could you please emai...
Bathroom Reno
Was a fun and friendly experience going through what we need for our new bathroom. We were given really helpful suggestions. I’m looking forward to the finished product. Thankyou for helping make this special.
Hi Janet,
Thanks for the great review, you’ve made our day, and we agree the team at Mount Gambier are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
- 5 reviews
- 3 likes
very bad customer service
I order $6000 products from them. but they Sent to me wrong tiles and try to shirk responsibility. I have to wait another 3 days to get the correct tiles in stock and drop back the wrong one and pick up the correct one myself. they even refuse to do a delivery to fix they mistake. I returned the tiles but still haven't got may money back. I will never purchase anything from them again.
Hi Lucy,
We’re really sorry to hear your local Beaumonts in-store experience didn’t meet your expectations. Please rest assured that we’ve passed on your feedback to management. Could you please emai...
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Hi Anne,
Read moren. You've made our day and we will be sure to pass this on to the team. Thanks again and kind regards, Beaumont Tiles Head OfficeThank you for taking the time to write such a lovely review of your experience with us. We are over the moon to hear that your trip to Beaumonts Thornleigh was the best part of your renovatio...