I have been trying for 2 days to place an order online without success, each time it shows the site cannot be found, are you experiencing permant problems?
It is very frustration as you cannot actually go to the shop to purchase the products.
Please how I can place my order.

I ordered online on the 12th of April today is the 29th of April and it's still in Sydney somewhere the wait time is ridiculous I've had 2 deliveries from target that I placed after this one very annoyed indeed

I recently ordered underwear online from Best and less. After waiting, and waiting (okay, maybe covid 19 shipping delays) I got my package, opened it ..... and was very disappointed when some items were missing. 2 items, and empty hanger enclosed.
I emailed the customer service number 8 days ago and haven't heard back since.
Customer service??? Obviously not. Very disappointed but I will keep at them. It may only be a couple of items to them, but they are items I paid for and I want them!!

I have 2 orders havent had any updates was on hold with them and was told they havent even packed it and they wouldnt because they havent started orders from 2 weeks ago ive only waited since 18th and the 10th hasnt even been seen to

I have been waiting a month since my order and I STILL don’t have it, I also emailed them to ask about my product and express that this service is not good enough. I have not heard anything from them. Extremely frustrating. At this rate the baby will grow to much to even fit in the clothes I have ordered.

Best and less provide the best quality and adorable children and baby clothings. They have a great range from anywhere from 0-12 years. Customer service is fantastic in store aswell.

I placed an order on 1st April it stated if order was placed before 3pm it was guaranteed to leave that day which would have been delivered by easter it is now well overdue and still have not received it I sent one to my grandaughter and one to my address very unhappy

My order was ready for collection 3 weeks ago and I wasn’t notified that it was there. I then email the customer service to ask where my order is and they don’t inform it is at the store. I wait another week and email again to find out it’s at the store. I go pick up my item and 2 hours later I get an email to say my item is ready to collect.....you’re 2 weeks too late!! No apology, no explanation, very disappointed.

Enquired via the customer service portal to track down an item which was out of stock, and initially got a great response! However after 10 days nothing had eventuated and the enquiry had expired, so another was created. This was again responded to within a week...however again my reply to provide a shipping address was never acknowledged. Bit of a waste of time!

ok i bought a Bra wireless one, i have worn it today but i noticed that the straps keep falling off my shoulders, i have adjusted them tighter, but they still want to fall off. i notice that the top of the bra near arm pit is very close to my arm pit and the strap follows that curve which means it doesn't go in a straight line up my shoulder, instead it sits on the edge of my shoulder and i have to keep pulling the straps up all the time why is this so? is it made wrong? i have noticed that Kmart brand does it as well, is the brands not up to scratch anymore? not happy Jan!! Kylie Gray

I have been purchasing from best and less for a while now, mainly always for clothing for my children, they have great range of sizing and great price ranges, clothing quality is good too. Best and less are always my go too for children's clothing

Finally found somewhere that is able to provide comfortable pants that fit my little chunker of a baby. Other stores of focusing just on what looks cute whereas b&l have considered the difference shapes babies are. Other stores just have pants that are restricting and even going up sizes doesn't accommodate the shape still but b&l have given my son pants with room and still look cute, and their waist ties on babies and kids pants are real whereas most other stores are fake and unadjustable. Mostly good prices too. Thank you best and less for coming to the rescue!

I am so disappointed with the online plus size woman’s clothing. Nothing or very little is available or in stock to purchase and this is not just recently it’s been going on for some time. I’ve given up and shop at Kmart where the stock is always in and supplied,very frustrating. JMS

Hey guys
So to my shock I was charged 15c to put my layby in ( I had just placed it on layby I hadn't picked it up)
Maybe in future perhaps add this fee onto the layby fee you already charge?! It was bit of a shock not even big w, kmart or target charge you for bags when you place a layby on!!!!
Yea it's only 15c but still.....

Not usually a Best & Less customer but they sell my favourite undies. To justify delivery cost, which is reasonable, I usually look around to see what else I need to add to the order. Ive bought teas towels etc.
I think they're wonderful.

I prefer to wear medium support control lace brief but stocks were getting low and my size difficult to find and I was fearing the line was discontinued but yesterday at B&L Mittagong there was plenty available. So happy

Can't seem to get the orders right - for the second time - so I will not be
ordering again. It is not a bargain if I have to pay postage to return the
goods.

I honestly love the Airport west Best & Less store and l love the quality and the prices. and the staff are wonderful everytime l shop there the staff are so helpful and it makes my shopping easier.

I must commend a young lady who helped me with my purchase of a Brunch Set (nightie and gown) on the 23rd September at your Woy Woy branch. I think her name was Abby? She went out of her way to accommodate me. So courteous and respectful. What a pleasure to be served by someone so considerate of the aged.