I prefer to shop at Big W because of the ease of puchasing my goods and paying for them at the front of the store. At k-mart it's makes you feel awful
being pulled up to show your shopping docket. Big W lay out it is easy to walk around and has good products. And staff that are pleasant.

Ellenbrook Store - staff are friendly and helpful. Good variety in-store, clean, bright and low pricing. Minor criticism - when there's a toy sale everything is spread all over the shop, makes it hard to locate certain items.. Anyways thanks Big W!

I recently purchased a 65inch Viano Smart TV from Big W Mildura, I had been looking online for some time & could not find what I wanted until I went to the Big W Home Page & looked under TV's & found out exactly what I was looking for with the perfect price tag on it, I could not believe how cheap it was compared to other TV's this size, so immediately called the store to see how many they had in stock, they were very helpful & I informed them that I would be right over to pick it up. Well home now with my new 65 inch Smart TV & my very happy family.

Sheet set was $22 new sign Price Drop $22
Another one was $30 price drop $30
Big w stocklands wetherill park nsw.
Another size
Was 39 price drop $39
We are not fools we may live in western suburbs.

staff member TOMARA at big w riverton wa was unbelievably good in assisting us with our enquiry. big w should be proud to have her on staff. her assistance was much more than one would expect.

I like Big W and will continue to shop there but I will not buy the more expensive $15 shower curtains again as they do not stop any water - my floor was drenched. The $10 cheaper option actually works far better - just wanted to give everyone a heads up - sometimes more expensive doesn't equal better. It is a shame I didn't keep the receipt as they went into the bin after two watery floor uses. I have always found the staff on the floor to be brilliant.

The stores that I visited people are really friendly. Products are good quality never had any issues for the past 10 yrs. kids clothes cheap and good quality as well.

Please don’t allow your front door person to call people Dear or Darling I’m 50 not 88. It is really annoying and patronising.
I now do not want to go past this person on the door.

We were using self service at Midland gate Big W.
My daughter dropped the bottle of coke. My partner went with her to exchange it and put it to the back of the drinks.
The attendant from self service followed and said don't effing put it back and grabbed a bottle out but grabbed the wrong one anyway!

I could not buy a Phillips all in one cooker in the Riverland
so I rang Gawler Big W.t
They were more than helpful the woman I spoke to even went out to the loading dock & searched for the exact model. Price was the best Anywhere for the Phillips HD2237/27 They made sure that it arrive by post very quickly
excellent service

Got items online clickncollect. But you have to go to layby service to pick up. Giant line up. Took me 20 mins to just collect an item. Much quicker to go in and purchase off the shelf. Not enough staff in store to assist.

I would just like to say that on the 1/7/19 (Sunday) I was served firstly by a young man named Michael in the mobile phone section at Big W in the Bendigo Market Place, then when I returned by a young man named Ross, these two fellows were exceptional to me and very patient, I really appreciated their help, I just wanted to let you know how polite and lovely they are, I was going to get my phone at JB Hi Fi but their service was very poor and I didn't feel comfortable so thank you to your staff

Very disappointed with the Piñata stick. Today my daughter was struck in the eye during a piñata game. I was disgusted to learn that underneath the colourful crape paper was a pvc pipe.

I purchased a black and decker pet vacuum for $189 and it was $10 less at Bing Lee. That same week, I purchased three toy story figurines which was supposed to be on sale for $19 each and Myer is selling the same ones for $16 each. So I lost $19 from shopping at Big W. I thought Big W was supposed to be cheaper?

Price displayed on shelf was wrong. I mentioned it to the cashier, he didn't admit and offer an apology but instead he insisted that the item was misplaced by others. He didn't even say "thank you" once I paid for the product.

trying to buy clothes for girls sizes 8+ that are actually cute and age appropriate. None of the larger retail stores seem to realise their is such a huge market for this age group. You can go into the little kids section and their clothes are adorable you go into the tweens section and it’s just crap.

Each time I go to bigw I walk away happy. I like their specials and find the products to be good quality and if there's an issue they're great with refunds. I do my big Christmas laybuy here as well and that's a pleasant experience each time too. I have bought online before and had no issues I got my packages on time undamaged.