Big W (page 3 of 52)

BIG W is expensive,no stock,staff are rude and this is most stores i have been to they just are all the same!!!!!
also heaven help you if you need to return somthing with no receipt....

Bought two konka mobile phones absolute rubbish waste of money i do not recomend konka mobiles to anyone and when i approached staff about it was told to settle down his way of resolving issue never again port augusta branch

it is so disappointing and disgusting to know that Big W do not sell any Catholic decorations. i want to know why? we live in a Catholic country and how ever doesn't like it feel free to leave. I will put it on social media and shame you and let other Ozzie's know what sort of company you are.

Very disappointed with online form, whats a point to fill the form with person/billing address is different to receiver/delivery address when the receiver also has invoice with xmas Presents unit price????? Such ashamed when you dont want The receiver to know the value of presents!

I order a card game and a few other items but had to be sent separately and I receive this small item in a big box with heaps of paper

Have gone to get refunds twice due to clothing sizes being smaller than expected. Eg, a men's large is actually more like a small.
They have a very aggressive lady at the counter that will nitpick and try any excuse not to accept it.
This is in Perth
30 day change of mind is a joke.

I put a childs princess cart on layby in july and finished paying it off last week. After i paid they said it wasnt in stock but would let us know. Today we received a call saying they wont have it for christmas and did we want a refund or did we want to wait. Erm its for christmas and a refund isnt good enough.

Surely someone is responsible and we shouldve been told before 14 days to christmas?

Why cant they find one from anywhere instead of ruining a little girls christmas?

Visited Bankstown Big W today and was assisted by and excellent team member - who went out of her way to assist me locate a mens shaver (unopended) and later served at checkout. She was lovely. While waiting for her return another team member checked to see if i needed anything. Just fabulous. Thank you

I visited Big W Eastland and was helped by an excellent shop assistant, Margherita (not sure about the way to spell her name). She did everything possible to find the books that I was looking for, helped me to get them from the shelves while selecting the best covers (the ones that were not damaged). She treated me with courtesy and respect. Another good reason to return to this shop!

Ordered 6 Nintendo Switch games only to discover the plastic game cases were empty and no game cartridges were found inside. So I paid hundreds of dollars for 6 plastic cases. Cannot understand how this could occur! Yet to resolve this issue!

Im frustrated that half my click and collect order is unavailable. I have been refunded, but the item should not have been able to be purchased if out of stock.

Ordered something before 12pm to make the 'pick up after 4pm' deadline. Got a text message at 5.30pm...on a Saturday (store had been closed for 30 minutes at that point). Absolutely useless. Will never use that service again.

Big w is very reliable. It has to be the best store for lego sets. I love coming here and definitely recommended this to those who absolutely love using lego

I often shop here as there's a great selection of items to choose from at really competitive prices, the stores are spacious and no crowded aisles, staff are helpful. Only negative is self serve cash register, i know there everywhere but I believe they do put people out of work

I've used Big W for years and have always been impressed with the way they go about business. Based on my own personal experience I would highly recommend Big W

Second time I've ordered from Big W online using Pick Up option. Received notice within a couple of hours that the item was ready to be picked up. No problem picking up from store.

Asked for assistance on where I can find handkerchiefs for my husband today. What a shock not 1 but 2 staff members at Hurstville did not know what they were

Worst online service ever half order wasnt delivered other half was wrong order then they messed up the refund doesnt get much worse!!!! I will never order online again worst experience ever!!