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No call centre. Unable to get answers
After having someone run into me I was unable to talk with anyone at a call centre to answer basic questions. Customer service?. What customer service. Will never use again.
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sunny s.South East Queensland, QLD
car insurance
i am with bingle from last 2 years, last month had car crash and was not my fault, still paid upfront 780$ access fee, it has been 3 weeks still they not assign me the repairer, unprofessional people are sitting on the call center, they are not feeling sorry for client situation but laughing on the situation, even managers have no manners how to deal with clients asking me to cancel the policy if your not happy, providing the false information about rent a car, false info about car assessment, worse ever experience I had with them
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Erin C.Greater Melbourne (Outer), VIC
Bingle has been taking money off me for a year since I cancelled my policy, I can't find any contact details!
Was easy to set up, but I cancelled it over a year ago, and have just realised they are still taking my Direct Debit. Each time I'm on the website I cannot find any details to contact them to get my money back which is owed. Is this a scam?
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Brett
- 2 reviews
Very surprised
Unfortunately involved in an accident with a bingle policy holder who was driving on the wrong side of the road and proceeded to crash into my car.Upon investigation she was found to be under the influence of drugs and was arrested at scene.I honestly held no hope of getting my car fixed as bingle is a online company with no phone contact anywhere to be found on the site!But they are underwritten by Suncorp and I was finally able to get a contact phone number.Since getting contact details I have found them to be one of the most professional ins...Read more
urance companies I have ever had to deal with, offering to get my car towed to a repairer, covering every single out of pocket expense, organising a late model rental car while mine was being fixed. For me Absolutely brilliant Kind regards Brett
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MinfSydney, NSW
No customer service
Pretty shocking that bingle dont offer any customer service. Trying to sort out a new policy in the uk and cannot get access to a no claims confirmation form. Not impressed
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PaulSouth East Queensland, QLD
- 4 reviews
- 3 likes
Shocking... Simply what they are.
Been covered for years until now. Cannot communicate with them, cannot settle my accident, may as well have been uninsured. Do not use Bingle! Look at the other reviews, same stories. Goodbye Bingle.
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