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Reviews

1.7

6 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(5)
  • Value for Money
    2.5 (4)
  • Transparency
    2.0 (5)
  • Customer Service
    1.8 (5)
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No call centre. Unable to get answers

published

After having someone run into me I was unable to talk with anyone at a call centre to answer basic questions. Customer service?. What customer service. Will never use again.

Transparency
Customer Service
Value for Money
Insurance TypeThird Party Property Damage
Plan covers drivers under 25Yes
Claim MadeNo
Car ModelHyundai Getz TB
See all answers
sunny s.

sunny s.South East Queensland, QLD

car insurance

published

i am with bingle from last 2 years, last month had car crash and was not my fault, still paid upfront 780$ access fee, it has been 3 weeks still they not assign me the repairer, unprofessional people are sitting on the call center, they are not feeling sorry for client situation but laughing on the situation, even managers have no manners how to deal with clients asking me to cancel the policy if your not happy, providing the false information about rent a car, false info about car assessment, worse ever experience I had with them

Transparency
Customer Service
Insurance TypeCompulsory Third Party
Plan covers drivers under 25Yes
Claim MadeYes
Claimant is the policy holder Yes
Claim DateFebruary 2020
Claim ApprovedNo
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Erin C.

Erin C.Greater Melbourne (Outer), VIC

Bingle has been taking money off me for a year since I cancelled my policy, I can't find any contact details!

published

Was easy to set up, but I cancelled it over a year ago, and have just realised they are still taking my Direct Debit. Each time I'm on the website I cannot find any details to contact them to get my money back which is owed. Is this a scam?

Transparency
Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
Car ModelSubaru Outback
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Brett

Brett

  • 2 reviews

Very surprised

published
Transparency
Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder No
Claim Resolution Time2-4 weeks
Claim DateOctober 2022
Claim ApprovedYes
Car ModelHolden Commodore
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Minf

MinfSydney, NSW

No customer service

published

Pretty shocking that bingle dont offer any customer service. Trying to sort out a new policy in the uk and cannot get access to a no claims confirmation form. Not impressed

Transparency
Customer Service
Value for Money
Insurance TypeThird Party, Fire and Theft
Plan covers drivers under 25No
Claim MadeNo
Car ModelFord Courier
See all answers
Paul

PaulSouth East Queensland, QLD

  • 4 reviews
  • 3 likes

Shocking... Simply what they are.

published

Been covered for years until now. Cannot communicate with them, cannot settle my accident, may as well have been uninsured. Do not use Bingle! Look at the other reviews, same stories. Goodbye Bingle.

Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
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