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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

2.2

47 reviews
5
(7)
4
(3)
3
(4)
2
(12)
1
(21)
  • Build Quality
    5.0 (2)
  • Value for Money
    1.0 (2)
  • Ease of Use
    4.5 (2)
  • Cleaning & Maintenance
    4.0 (2)
  • Product is used
    • Rarely (1)
  • Noise Level
    4.5 (2)
  • Pet OwnerYes (2) · No (0)
  • Battery Life
    1.0 (1)
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Noel

NoelSouth West, QLD

  • 2 reviews

Bad! Bad! product

published

Purchased a Bissell Bolt ION-XRT 25V. Used as a secondary vacuum for small spills. It worked well for about 3 mths. After a few months it only ran for 3 seconds at a time. Took it back to the Good Guys and had it repaired (08/2016). It worked OK for two or three times, but was back to running for about 3 seconds again (just long enough to get to full speed). I think it is a safety overload cutout problem. I would not recommend these vacuums to my worst enemy. Bad product!

Purchased in July 2021 for $260.00.



Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Value for Money
Floor Type Carpet and Tiles
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Will not hold charge!

published

I’m done with this product or any other Bissell products. Very upsetting to see that I am in the same Predicament in these reviews for all the same reasons! I feel like I was scammed and now I’m stuck with a unit barely over a year old that is worthless!

Purchased in December 2021.

Pet OwnerYes
elizabeth

elizabethGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 3 likes

Bissell Bolt Edge reach - not worth it :-(. Very disappointing.

published

First one died after 18 months. Replacement dead after 18 months. This vacuum is only used lightly for quick cleanup of VERY small mess. I can’t state how disappointed I am in this vacuum and wouldn’t want anyone else to experience this.

Purchased in March 2021 at Costco.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Rarely
Pet OwnerYes
Floor Type Carpet, Tiles and Wood
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Stick Vacuum Cleaners

Find out how Bissell Bolt Ion XRT (1311F) compares to other Stick Vacuum Cleaners

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Dies after 12 months of use and its a common problem with this product

published

The product itself is good but the unit shuts off after 30 seconds of use - I believe its a battery issue. It worked well for about a year. I looked online and its a common problem. I would not buy this product. The customer service is terrible too - surprise surprise.

Date PurchasedSep 2017
MickyB

MickyBGOULBURN

  • 2 reviews

Second replacement in 2 years

published

We purchased this vacuum as we already have a steam mop from Bissell (which works great), but less than 12 months in it would only work for approx 20 secs then turn off. Bissell replaced it with a brand new model (Bolt lithium max 25v model no.1971F) and approx 12 months have passed and this is doing the same thing again. Bissell is replacing it again but there has to be an inherent problem with these vacuums.
When they are working they are great but I shouldn't have to replace every year at the price.

Date PurchasedAug 2016
Linda

LindaGORDONVALE

Loved it till the wheels kept falling off.

published

Loved the performance of this vacuum cleanser. So easy to use to zip around. However, the wheels started falling off after about 18 months. Such a nuisance. Another problem is it is difficult to open the bottom where the brush is to remove long hair twirled around the brush. Is now cutting out after a few minutes. Barely get the kitchen and dining room floor done before the charge runs out. Used to be able to do the whole house on one charge.

Date PurchasedSep 2016
Deeds

DeedsSydney, NSW

  • 2 reviews
  • 2 likes

Good for a While

published
Date PurchasedJan 2015

Total rubbish

published

Keeps cutting out after a few seconds. Suction is very weak. We have rarely used this product and find it has been a complete waste of money. not sure what the problem is, but it appears to be the battery. This product should have been recalled judging by the number of poor reviews. No more Bissell for me.

Date PurchasedAug 2016

Don't waste your Money!

published

Two weeks after purchasing the Bissell Bolt, cordless vacuum, it stopped working. It would run a few seconds and shut down. Called Bissell, they sent me another. (Thank you Bissell ). Unfortunately, the second one had the same problem. It lasted 3 weeks. Runs for a few seconds and shuts down. Called again, sorry it's out of warranty. I'll be shopping for a new cordless vacuum. I will not be looking at ANY Bissell products!

Date PurchasedDec 2016
Stick Vacuum Cleaners

Find out how Bissell Bolt Ion XRT (1311F) compares to other Stick Vacuum Cleaners

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Michelle G

Michelle GSydney

  • 5 reviews
  • 2 likes

Awful product. Nothing more than a DISAPPOINTMENT

published
Date PurchasedSep 2016
Stewpot

StewpotSouth-Eastern Region, NSW

  • 10 reviews

Unreliable and Not Very Effective.

published
Date PurchasedAug 2015
Many

ManyMelbourne

  • 2 reviews
  • 4 likes

A vacuum can only make noise

published

Bought this one awhile ago, worked ok at the first but gradually the suction getting worse.
Finally now it doesn’t clean the floor as a vacuum machine besides making loud noise.
The roller in the head of vacuum didn’t work when I try to change to a new one as well.
Guess I I’ll avoid this brand in the further.

Date PurchasedDec 2016
dirty dishes

dirty dishesAU

  • 3 reviews

battery issues like everyone else.

published

I'm having the same battery issues as everyone else. Bissell replaced the unit with a 1312F which died about 6 months quicker than the first one. Bissell said that would be the last exchange unit they sent out.
I'll be looking for a Dyson, although I'll be checking the battery reviews first...

Date PurchasedJun 2016

battery wont charge

published

This looked to be a good product but after 12 months the battery just stopped working. It just keeps flashing, no charge at all. This is a very poor product. I should have read these reviews. A large addition to the landfill sights for 20 or 25 vacuums. This is outrageous.

Date PurchasedSep 2016

Ok but not worth it.

published

This vacuum has great suction light weight BUT the wheels continually fall off. At first it was fine but after 1 month neither wheels stay on its quite frustrating. The filter blocks easily so whilst it has a large canister you have to empty regularly because of the filter. Wouldn't buy again.

Date PurchasedNov 2017
Stick Vacuum Cleaners

Find out how Bissell Bolt Ion XRT (1311F) compares to other Stick Vacuum Cleaners

Know better, choose better.

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Battery is rubbish

published

If you cannot charge battery then is will not suction .....So this vacuum really sucks!
A couple of weeks after purchasing battery was not charging at all. I should have read these reviews prior to buying this piece of crap. I will definitely not buy another Bissell product ever again.

Date PurchasedDec 2016
Bronni

Bronni

  • 4 reviews

POOR PRODUCT!!!

published

I bought a Bissell Bolt and 18 months after, it no longer was able to charge. Thankfully I was able to have a replacement under warranty. The replacement model was the Bolt Max Professional but after 6 months of occasional use, the battery holds power for about 20 seconds then its dead. This is very poor product performance and its obvious from the reviews that I’m not the only one. Definitely wont be purchursing a Bissell product again which is a pity as I like the features.

Date PurchasedMar 2015
Nevyn68

Nevyn68

  • 4 reviews
  • 2 likes

Batteries won't charge

published

I bought this as it had the bend in the middle so I could get under furniture. At first it was great, worked perfectly. 12 months in the battery wouldn't charge. So I contacted Bissell and they sent a new one. Woohoo I thought but no this one lasted only 6 months. By this time I was annoyed. Battery says it's full but only lasts 20 seconds then it's done. Put it back on charge and in a minute it says fully charged. I tried to get another battery out of Bissell but no go so they can go fly a broomstick. I won't be back....

Date PurchasedMar 2016
Marc

MarcHatfield ma

Bad batteries

published

Bought this for quick small cleanups, has maybe 20 charge cycles in its 2 year life. Suddenly, it wont charge anymore. Turns on with full charge bar, then off in about 20 seconds. Back in charging base show charging for about 3 seconds then quits. Rinse and repeat. Looks like I'm not the only one...

Date PurchasedFeb 2016
Hugh

HughCastle Hill

A load of rubbish

published
Date PurchasedMay 2016
Page 1 of 3
See all Bissell Bolt Ion reviews

Questions & Answers

sam

samasked

Bolt Ion XRT (1311F)

how to clean rotating head assemly

1 answer
GLENN GOUGH
GLENN GOUGH

Hi Sam, we sold our Bolt shortly after my post but having said that there should be a slide release on the bottom or side to remove the rotating brush. It is a good machine just very heavy, not suitable for us, we replaced it with an Aldi cordless and it was $99 light with 40min run time and turbo mode, very light and effective, only downside is small dust collector but no real problem, Just empty when full also very easy to remove brush with release tab. Have a good look at your Bissel head you shouldn't have to much trouble finding the release, also check out YouTube. Hope this helps

Abe

Abeasked

Bolt Ion XRT (1311F)

My 18 volt bolt professional bid sell keeps cutting in and out every 10-15 seconds. Why??

2 answers
andrew
andrew

bissel are basically 100% rubbish. the battery is cheap chinese manufacture. once it goes (which is soon) you may as well throw out the lot. Bissel rely on turnover .

Rajesh E
Rajesh E

Agree with Andrew. I had the same problem. Bissel deliberately designs their product to be thrown out after battery expires which is very quickly.

Rod

Rodasked

Bolt Ion XRT (1311F)

Motor keeps switching off. How can I overcome this problem. It operates for 3 seconds and stops.
Rod .

1 answer
Cmd
Cmd

I didn’t have any trouble with the motor. Must be a faulty switch. I suggest you contact Boswell but I found them useless.

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