Hi, i just bought Dr750 Gold one week ago with new car at dealer. When i took SD card out from camera to checking capacity yesterday, then put it back in there. However i noticed that no more power at all for camera and it was off. I did try start engine to charge but didnt work. Can you let me know the reason? Tks

I have a black vue camera installed works fine bit I have found that at the same spot driving home it isn't recording it is missing from when I pull up at a set of lights to when I pull into my drive way about 10 mins of driving. I have recordings for the driving prior to this and then me getting out of my car once park the car. I am concerned if something happens at the intersection there will be no prof there is red light traffic and speed camera at this intersection does this interfere with recording. Thanks

I brought my Blackvue 2 ch 750 over a year ago from Halfords whom installed and set it up for a charge fifty pounds unfortunately I only owned a Samsung 7 at the time and the chap advised me to get a better phone and recommended the S9+ and i needed a good wifi connection and data allowance in order for it to be compatable to the Blackvue . The issue i had was while i could view my car cams from inside the car once outside by even a few feet it would not connect the wifi from my S7 was far too weak so there was no way I could be away from the car and obtain a connection to my phone directly. I was somewhat disappointed as I had just parted enough money buying the car cam and a battery magic to protect my car battery but accepted my fate and then went to my provider 3 who promply sound me the Samsung s9+ for another 949.00 and a sim only package at 20.00 for 30GB once i completed the sale i pointed out they had not offered me any insurance as it was an expensive phone but unfortunately when you buy a phone outright they cannot provide insurance cover but i managed to get insurance else where but still was disappointed. I then once up and running tried to connect to my Blackvue and yet again worked inside the car but just a few feet away signal too weak i was back to square one even Halfords could not understand it. the only advise they could offer at this point was to contact Blackvue for assistance which i did and I was surprised to learn that a permanent hotspot need to be in the car all the time and i was not going to leave my phone in the car how would i view it anyway. i have spend the last year waiting for my sim card contract to end and last week went back to 3 and again asked if they had a wifi mobile hotspot that can be used with my Blackvue before i went to a different network operator. They did and gave me the Huwuie 4g mobile wifi and arranged another contract this time two years. I have again been trying for two weeks now to get it to work to no avail and i have again rang the Blackvue support helpline 01555 709725 who have promised several times to send me the setup information but as yet nothing is forthcoming all very disappointing. The issue i have is i can connect on my home PC to my Blackvue Car Cam and view other users all around the world but it does not allow me to view my car its on the map but i cannot view it and as for the 3 mobile wifi connected now in the car it has limited or no access. The Blackvue is not seeing or connecting to the mobile wifi and i need to find a way to connect my home wifi when at home and my mobile when away from home and be able to connect to Cloud as soon as i do it tells me to connect to my Blackvue wifi which of course is not working in conjunction with my home and mobile wifi connections. I wonder maybe i need to uninstall my car cams and start again but can i do that as i already registered the Blackvue when i brought it. This is an excellent system and will be if i could ever get it to do as it says on the box and clearly this is a simple setup misunderstanding by all parties any help would be really appreciated before i go mad. I need simple instruction 1. setup blackvue to my Windows 7 home wifi and setup to my 3 4g mobile wifi and of course cloud connect ability . the Halfords guy set it up with the same passwords for both Blackvue car cam and cloud and i wonder if this could be the issue any help is desperately needed. thank you for listening