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Reviews

1.9

166 reviews
5
(22)
4
(9)
3
(7)
2
(23)
1
(105)
  • Product Quality
    1.8 (26)
  • Return Claim MadeYes (0) · No (28)
  • Customer Service
    2.6 (23)
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Lauren M.

Lauren M.Metropolitan Adelaide, SA

Amazing service from Maddy at Marion

published

Maddy at Boost Juice Marion was absolutely amazing! She delivered great service and she was very friendly. We were very impressed with her pleasant manner. She was lovely and accommodating. Thankyou for serving us tonight Maddy!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWestfield Marion Adelaide
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Kim

KimPerth, WA

  • 9 reviews

Straw dispenser unhygienic

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMidland Gate Shopping Center
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My review

published

I go to boost juice quite regularly for my daughter because she loves them! Rarely I have to say no, but they are very sugary and around $8 for 1 regular, way too expensive. Great service though, always smiling and friendly, they have sometimes gotten the orders wrong or handed it to the wrong person. I know a girl though who told me they got the order wrong but gave her two free ones, so that is exceptional! Just too sugary and expensive

Customer Service
Product Quality
Return Claim MadeNo
Store LocationInnaloo Westfield, Perth
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The reviewer stated that an incentive was offered for this review

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Goodbye boost juice- never again

published

Very dishonest, unhelpful, disrespectful franchisee and staff. Get them out of Hawthorn. We want happy friendly operators here not angry ones. We have been supporting this business for so many years as local residents and they refused to honor a birthday reward when my vibe card did not work (apparently). I further presented my birthday boost email and my ID for redemption - but continued to refuse! Not pleasant! What was very interesting is that the card worked at Chadstone! I’ll be making sure all locals hear about this one. Absolutely disgraceful!

Customer Service
Return Claim MadeNo
Store LocationHawthorn
Catherine Poro

Catherine PoroSydney, NSW

terrible smoothie

published

I ordered a mango tango crush the other day from the boost store in Broadway shopping centre. When I got my smoothie it was more like a watery juice! It wasn't even the consistency of a smoothie. A similar thing happened a few days later when I ordered a strawberry squeeze from Central station. The inconsistencies between stores is terrible.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBroadway and Central station
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Tia Wayne G.

Tia Wayne G.Perth, WA

Watered down rubish

published

Dont know if they have changed the recipes in the last few months. Have been to at least 10 different boosts in the last few months and they all taste watered down with no flavor

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMany
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This is appalling

published

My friend and I, walked 1.5 km for a boost juice in 28 degrees and we arrived at 3:20, as boost shuts at 3:30, we waited at the counter for 5 - 10 minutes, while two ladies where walking around doing nothing after they had served the for other ladies waiting, and one lady came up us after ignoring us saying it was shut, and her clock said 3:30 but 4 girls phones saying 3:35? And she just walked away, her name tag said “Paris” this was at Victoria point shops, I am disgraced and I never got my drink!!
I am never going back

Customer Service
Return Claim MadeNo
Store LocationVictoria point shops 4165
Robina

RobinaSouth East Queensland, QLD

Hopeless

published

Ordered a large pineapple and ginger juice. It came with no ginger and the pineapple tasted rancid. They made me another one and again came with no ginger. I’m sorry but to pay $8.10 I would expect what I ordered

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRobina
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Wanderer

Wanderer

  • 3 reviews

Refreshing but costly

published

Loved the Christmas season drink choices but wondering why this company still provides plastic, single-use straws & lids. For health-conscious company it seems not in tune with longterm effects of its waste on environment.

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Tee

TeeSydney, NSW

  • 2 reviews

Avoid Blacktown Boost Juice! Waste of money

published

Twice I have been dissatisfied with the smoothie!
A smoothie that is not smooth but rocky, with all the seed particles in every sip.
I wonder what type of training the staff are given.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWestpoint Blacktown
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Frn Gal

Frn GalSouth West, WA

  • 2 reviews

Unhygeenic and tasteless with max Sugar

published

Man handles my money. Then, without washing hands or wearing gloves peels Banana and handles it alot he even had a Bandaid over a cut on his finger. Tasted REVOLTING

Customer Service
Product Quality
Store LocationBunbury Forum Boost Juice wa 6230
Kateben

KatebenMelbourne

  • 27 reviews
  • 2 likes

Money hungry company full of sugar

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationWestfield Doncaster
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Tasteless

published

Watery with no flavour. Very disappointing. The King William Chocolate smoothie, is marketed as a rich, full bodied banana/chocolate smoothie. Instead, like other reviews have pointed out, the smoothie is icy and tasteless. Do not recommend.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationUNSW store
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Disappointing

published

Went to boost juice in castle towers,castle hill.I asked for caribean green without ice she write tje order for me saying ok no ice.When i got juice it was chilled full of ice and when ask them they said they can't blend without ice,cool but why don't you tell this before taking order.I was sick, so didnot want to have it with ice.But had no option as i already paid and was getting late.Very disappointing!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCastle towers,Castle hill,NSW,Sydney
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Angel

AngelAdelaide

  • 11 reviews

Tropical competition is a scam

published

I bought a smoothie today at colanndes I had a $5 off voucher from the tropical competition, the smoothie normally costs me $ 8.60 I had to pay $5, how is this $5 off, was really upset with this, to be honest I don't know if I will go back again

Customer Service
Product Quality
Return Claim MadeNo
Store LocationColanndes
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Mel

Mel

  • 3 reviews
  • 2 likes

Amazing customer service

published

Spectacular smoothie and Great customer service from a worker named jordan. She was really nice and helpful, I recommend the green Eden smoothie. Definitely going to come again next week

Customer Service
Product Quality
Return Claim MadeNo

Blaah had to throw it out

published

I bought an Immunity Blend today from Colonnades, it was undrinkable. When they blitzed it they left a large amount of pith and maybe skin on the orange.
It was very bitter and there was visible chunks of pith in the cup.
The store would not answer the phone for me to advise them.

Product Quality
Return Claim MadeNo
Store LocationColonnades
Robyn

Robyn

  • 3 reviews
  • 3 likes

Packaging so tiny it's almost non existent

published

I paid $6.50 for the tiniest container of fruit (less than an inch high) and about a tablespoon of yoghurt. It's such poor value. And I paid extra for the yoghurt. Felt very ripped off.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWestfield Sydney
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Banana smoothie tasteless

published

Burleigh heads Qld store I noticed used green bananas in my smoothie, tasted terrible and was dry like eating the unripe fruit. I was in a hurry at the time so did not want to wait in-line to make a complaint. Chucked it in the bin. Told and tell everyone and anyone thinking of purchasing from a Boost store of my bad experience and advise them to go elsewhere. I also have not got any product from a boost store since, and this was 5 ish years ago. Listen to the bad reviews everyone !!!

Return Claim MadeNo
Store LocationBurleigh heads Qld play
Anthony Love

Anthony LovePerth, WA

Where is the fruit?

published

Tried Boost Juice at Matthews Netball Centre in Perth Western Australia two weeks in a row, it was dismal both times to a point where its almost deceptive and certainly misleading.
Both times it was pretty much a cup full of shaved ice with what appears to mainly be apple juice. Looking inside where its made on both occasions, where is the fruit? I dont see any fruit?
Shame on you Boost Juice for sucking kids into thinking they are getting a healthy drink alternative and dont get me started on the price. Corporate monsters need to be held accountable to ensure that the food/drink they serve is simply what its meant to be, fresh juice, its not a big ask really.
I cant rubbish this company and its product enough.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMatthews Netball Centre
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Questions & Answers

sayuj t.

sayuj t.asked

any new juices to come in future?

1 answer
Bent O.
Bent O.

Why expect the public to know ?

DeZert Princess

DeZert Princessasked

Why is boost juice so expensive?

1 answer
Bent O.
Bent O.

I guess your the only one who thinks that.

Sarsha

Sarshaasked

YUm yum or Yuck Yuck?

1 answer
Bobs burgers
Bobs burgers

It’s absolutely terrible and the one I got (passion punch) burnt the absolute crap outta my mouth.Definitely felt like a passionate punch to the throat

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